Competitive Telecommunications Association White Papers

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May 25, 2013

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Competitive Telecommunications Association

Competitive Telecommunications Association White Papers (View All Report Types)

How To Choose Between Generic and Industry-Specific ERP Systems sponsored by Epicor Software Corporation WHITE PAPER: This resource outlines eight tips that can help you simplify the enterprise resource planning (ERP) selection process and choose between a generic and industry-specific ERP platform. Posted: 24 Apr 2013 \| Published: 24 Apr 2013 TOPICS: Business Management \| Business Performance Management \| Enterprise Resource Management \| ERP \| ERP Software \| Industry Organizations \| Manufacturing Systems \| Vendor Selection \| Vendors

IT jobswatch – trends in media IT recruitment sponsored by ComputerWeekly.com WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand. Posted: 20 Oct 2011 \| Published: 15 Mar 2011 TOPICS: IT Agents \| IT Consulting Services \| IT Industry \| IT Service Centers \| IT Workforce

Gartner Middle East CIO Leadership Forum sponsored by Gartner WHITE PAPER: Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice. Posted: 28 Jan 2011 \| Published: 28 Jan 2011 TOPICS: CIOs \| Information Technology Professionals \| IT Agents \| IT Management \| IT Service Management \| Vendor Selection \| Vendors

Extending Reach and Ensuring Effectiveness of Leadership Development: The Role of Technology-Based Learning sponsored by Skillsoft WHITE PAPER: This paper discusses leadership development and the role of technology-based learning in leadership development programs. Posted: 18 Apr 2012 \| Published: 01 Apr 2010 TOPICS: Certification Programs \| Employee Performance Management (EPM) \| Executive Training \| IT Agents \| IT Workforce \| Leadership \| Training

The 7 Deadly Skills Your IT Team Should Possess sponsored by Skillsoft WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: IT Agents \| IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Managers \| IT Systems \| Security Infrastructure

Working Together To Improve Strategic Planning sponsored by Oracle Corporation WHITE PAPER: This report reveals compelling examples of how organizations foster collaboration between finance and IT to ensure successful strategic planning. Posted: 01 Oct 2010 \| Published: 01 Oct 2010 TOPICS: CFOs \| CIOs \| Collaboration \| IT Agents \| IT Management \| Strategic Planning

The 7 Deadly Skills of The Perfect Employee sponsored by Skillsoft WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied. Posted: 23 Apr 2012 \| Published: 23 Apr 2012 TOPICS: Certification Programs \| eLearning \| Employee Performance Management (EPM) \| IT Agents \| Training \| Training and Educational Services \| Training Software

G-Cloud Report: G-Cloud Programme - Strategic Outline Case sponsored by ComputerWeekly.com WHITE PAPER: This Strategic Outline Business Case sets out the opportunity to reduce costs and enhance flexibility of centralised ICT services, covering both information services delivered to citizens and staff, and the underpinning technical and physical Data Centre infrastructure. Posted: 21 Oct 2011 \| Published: 07 Feb 2011 TOPICS: Computing Technology Industry Association \| Virtualization Security

CW+: Mobile Voice over IP - opportunities and threats sponsored by ComputerWeekly.com WHITE PAPER: Voice remains the most important element within the broader mobile telecoms market; however several threats exist to this mainstay of operator revenues. Indeed, the role that voice plays in the telecommunications ecosystem of the future will be very different from today owing to unprecedented structural, competitive and technology drivers. Posted: 21 Oct 2011 \| Published: 15 Dec 2010 TOPICS: Mobile Device Management \| Mobile Device Management Software \| Mobile IP

CW+: Quocirca Report: Telecoms re-invention – death of the traditional telco sponsored by ComputerWeekly.com WHITE PAPER: The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications. Posted: 24 Oct 2011 \| Published: 03 Aug 2010 TOPICS: Telecom Provisioning \| Telecommunications Infrastructure \| Telecommunications Service Providers \| Telecommunications Services

The Global Information Technology Report 2013 sponsored by ComputerWeekly.com RESEARCH CONTENT: This report from the World Economic Forum remains one of the most comprehensive and authoritative assessments of the impact of ICT on each country. Posted: 15 Apr 2013 \| Published: 22 Apr 2013 TOPICS: Broadband ISDN \| Broadband Wireless Networks \| Business Intelligence \| Competition \| Government Agencies (non-U.S.) \| Government Agencies (U.S.) \| Governments \| Health Care Industry \| Health Care Software \| Mobile Device Management \| Mobile Workers \| Political Environment \| Staffing \| Surveys \| Telecom Spending \| Telecommunications Industry \| Telecommunications Service Providers \| Telecommuting

CW+: The Open Group: Strengthening your business case for using cloud sponsored by ComputerWeekly.com WHITE PAPER: What can you, as a buyer do to strengthen your business case for Cloud and keep your company competitive? What are some real-world success stories where companies have applied Cloud to solve specific business challenges? What business risks are clients facing which have influenced Cloud buying decisions? Posted: 21 Oct 2011 \| Published: 16 Aug 2010 TOPICS: Cloud Computing \| Cloud Management \| Competition

The Secret to Reducing Churn: Leveraging Analytics for Better Customer Insight sponsored by Pitney Bowes Group 1 Software WHITE PAPER: Leveraging analytics in your telecommunications business can greatly increase customer insight and improve the customer experience. This white paper details how you can benefit from using a proactive, customer focused, results-oriented analysis approach. View now to learn more! Posted: 15 Mar 2013 \| Published: 15 Mar 2013 TOPICS: Analytic Applications Software \| Customer Data Integration \| Customer Data Management \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Telecommunications Industry \| Telecommunications Service Providers \| Telecommunications Services

SANS Mobility BYOD Security Survey sponsored by HP sponsored by Hewlett-Packard Limited WHITE PAPER: Businesses are migrating to a more mobile environment. Individuals use mobile apps and devices are used for both personal and business reasons. With today's workforce relying on mobility and apps, they can create a riskier environment for valuable information. Posted: 16 Jul 2012 \| Published: 30 Mar 2012 TOPICS: Application Monitoring \| Application Security \| Applications Management \| Compliance (Systems Operations) \| Compliance Best Practices \| Mobile Device Management \| Mobile Workers \| Secure Application Development \| Security \| Security Systems \| Security Threats

The Geocoding Advantage: Best Practices for Managing Customer and Location-based Data in Telecommunications sponsored by Pitney Bowes Group 1 Software WHITE PAPER: This whitepaper will give you some insight into the benefits high-quality geocoding can bring to your business, and will teach you the best practices today's leaders are following to engage customers, reduce costs and manage risk. Posted: 18 Mar 2013 \| Published: 18 Mar 2013 TOPICS: CRM \| CRM Analytics \| CRM Services \| Customer Data Integration \| Customer Data Management \| Customer Service \| Data Analytics \| Data Collection \| Data Governance \| Telecommuting

HP Enterprise Services eZine: IndustryEdge - Communications Issue sponsored by Hewlett-Packard Limited EZINE: This e-zine explores come of the most significant trends and opportunities facing the telecom and communications industry - with specific attention given to communication service providers (CSPs) Posted: 06 Apr 2012 \| Published: 06 Apr 2012 TOPICS: Business Management \| Business of Information Technology \| Communications Networks \| Communications Systems \| Telecommunications Carrier Systems \| Telecommunications Industry \| Telecommunications Industry Organizations \| Telecommunications Infrastructure \| Telecommunications Networks \| Telecommunications Service Providers

CIO Decisions e-zine: Big data analytics, the power of personalized data sponsored by SearchCIO.com EZINE: This edition of the CIO Decisions e-zine demonstrates how BI and data analytics are dramatically changing the way businesses interact with their data. Inside, learn how the Obama campaign used "microtargeting" techniques to read the polls and understand how they were changing and evolving during the campaign. Posted: 08 Feb 2013 \| Published: 08 Feb 2013 TOPICS: Analytic Applications Software \| Business Environment \| Business Intelligence \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Data Analytics \| IT Best Practices \| IT Infrastructure \| IT Management

Monetising the Mobile Content Plan sponsored by ComputerWeekly.com ESSENTIAL GUIDE: This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing on the routes Mobile Network Operators (MNOs) taking to develop new business models. Posted: 22 Mar 2013 \| Published: 22 Mar 2013 TOPICS: B2C \| Banking Services \| Billing Systems \| Content Delivery \| Content Networking \| Content Providers \| eCommerce \| eCommerce Services \| Mobile Payments \| Mobile Workers \| QOS \| Smart Phones \| Social Networking \| Telecommunications Carrier Systems \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Service Providers \| Telecommunications Services

Thriving in the Competitive Vortex sponsored by CA Nimsoft WHITE PAPER: Access this white paper that explores today's changing business dynamics and their impact on enterprise IT. Learn more about cloud-based strategies for meeting these latest business requirements and review a case study for deploying IT Management-as-a-Service. Posted: 06 Mar 2013 \| Published: 06 Mar 2013 TOPICS: Cloud Computing \| Cloud Management \| Data Center Management \| IT Infrastructure \| IT Management \| IT Management Services

Smartphones: Computer Weekly Buyer's Guide sponsored by ComputerWeekly.com WHITE PAPER: The smartphone has transformed communication between mobile workers and their offices but at a cost. Posted: 20 Oct 2011 \| Published: 25 Mar 2011 TOPICS: Computing Technology Industry Association \| Mobile CRM \| Mobile Device Management \| Mobile IP

Mobile Apps Stores sponsored by ComputerWeekly.com ANALYST BRIEF: Juniper Research analyses the growing market for mobile apps in this report extract. Posted: 09 Mar 2012 \| Published: 09 Mar 2012 TOPICS: HTML \| ROI \| Smart Phones \| Tablet PC \| Telecommunications Industry \| Telecommunications Services \| Telecommunications Software

Leveling the Playing Field: How Companies Use Data for Competitive Advantage sponsored by SAP America, Inc. WHITE PAPER: This report from the Economist Intelligence Unit examines how their practices are evolving and offers examples of data use at some highly successful companies. Posted: 31 Aug 2011 \| Published: 31 Aug 2011 TOPICS: Business Activity Monitoring \| Business Intelligence \| Data Analytics \| Data Management \| Product Management

Leveling the Playing Field: How Companies Use Data for Competitive Advantage sponsored by SAP America, Inc. WHITE PAPER: How are companies using information to beat their rivals and create a more level playing field? This report from the Economist Intelligence Unit examines how their practices are evolving and offers examples of data use at some highly successful companies. Posted: 22 Mar 2011 \| Published: 22 Mar 2011 TOPICS: Business Intelligence \| Data Analytics \| Data Management \| Data Quality \| Enterprise Information Management (EIM)

SIP Trunking 101: A Primer sponsored by Intelepeer WHITE PAPER: To be successful, unified communications and collaboration applications require a communications service that can support and expand with its evolving set of capabilities. SIP trunking provides exactly that. View this resource to learn more! Posted: 11 Apr 2013 \| Published: 28 Sep 2012 TOPICS: Collaboration \| Communications Systems \| IP \| MPLS \| PBX \| ROI \| SIP \| Telecommunications Carrier Systems \| Telecommunications Services \| Telecommunications Systems \| Unified Messaging \| VoIP

CW+: Quocirca report: Telecoms re-invention - optimising the online customer experience sponsored by ComputerWeekly.com WHITE PAPER: As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers. Posted: 21 Oct 2011 \| Published: 24 Aug 2010 TOPICS: Customer Service \| Telecom Provisioning \| Telecommunications Carrier Systems

Predictive Analytics Q&A sponsored by ComputerWeekly.com ANALYST BRIEF: In this Q&A interview by TDWI, analyst Fern Halper from Hurwitz & Associates discusses the major trends in predictive analytics. Posted: 01 Jun 2012 \| Published: 01 May 2012 TOPICS: Business Intelligence \| Business Intelligence Software \| Data Analytics \| Data Mining \| Data Mining Software \| Data Warehouses \| Predictive Analytics \| Predictive Analytics Software \| Social Computing \| Social Networking \| Structured Data

College Deploys Dedicated Ethernet Service to Improve User Satisfaction and Ensure Future Network Scalability sponsored by Comcast CASE STUDY: Discover how Comcast Business Ethernet helped Pacific Union College overcome their network's inability to fulfill academic, administrative, and student needs. Posted: 05 Mar 2013 \| Published: 03 Nov 2011 TOPICS: Bandwidth Management \| Ethernet Networks \| LAN \| Network Architectures \| Network Design \| Network Infrastructure \| Network Management \| Network Monitoring \| Network Performance \| Network Traffic Management \| Networking \| Networking Hardware \| Telecommunications Networks \| WAN

ORC International Database Manageability and Productivity Cost Comparison Study: Oracle Database 11g Release 2 vs. IBM DB2 Enterprise 9.7 sponsored by Oracle Corporation WHITE PAPER: Conducted by the research firm ORC International, this study found that performing common database management tasks for Oracle Database 11g R2 took less time and fewer resources than performing the same tasks for DB2 Enterprise 9.7. Although funded by Oracle, the study was independently conducted by ORC. Posted: 12 Mar 2012 \| Published: 06 Sep 2011 TOPICS: Competition \| Cost Benefit Analysis \| Database Administration \| Database Management \| Database Performance Management Software \| Databases \| DB2 \| Oracle (Product)

Video-conferencing action plan for the midmarket CIO sponsored by Comcast EGUIDE: This expert E-Guide discusses the integration of video-conferencing into a unified communications strategy by introducing guidelines for establishing a video-conferencing action plan and weighing the pros and cons of various web conferencing options. Posted: 22 Mar 2013 \| Published: 22 Mar 2013 TOPICS: Video Chat Software \| Video Services \| Video Systems \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems

IBM Tivoli Netcool for LTE Demonstration Launchpad sponsored by IBM VIDEO: Discover a solution that provides the visibility, control, and automation over 4G LTE networks and services you need to meet demand, lower costs, enable new revenue streams, and more! Posted: 21 Nov 2012 \| Premiered: 21 Nov 2012 TOPICS: 3G Wireless \| 3GL Tools \| 4GL Tools \| Communications Networks \| Communications Systems \| IP \| IP Addresses \| IP Networks \| Network Management \| Network Monitoring \| Network Performance \| Network Traffic Management \| Networking \| Telecommunications Networks \| Telecommunications Service Providers \| Telecommunications Systems

CW+: Compass: How to negotiate effective telecoms contracts sponsored by ComputerWeekly.com WHITE PAPER: Effective negotiations and management of telecom contracts can have a measurable impact on a business’ financial performance. Posted: 20 Oct 2011 \| Published: 22 Oct 2010 TOPICS: Financial Services \| Negotiation \| Telecom Spending

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