All resources sponsored by:

Vitria Technology, Inc.

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How to Improve Customer Experience with Real-time Operational Intelligence
sponsored by Vitria Technology, Inc.
WHITE PAPER:View this resource to learn more about obtaining a real-time view of customer experience. With operational intelligence (OI), a real time data analytics solution, gives executives visibility into business processes enabling more insightful decisions.
Posted: 30 Sep 2013 | Published: 30 Sep 2013
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VISIBILITY. INSIGHT. ACTION. Vitria’s Operational Intelligence Solution
sponsored by Vitria Technology, Inc.
BROCHURE:Read this brochure to get an overview of Vitria’s Operational Intelligence Solution.
Posted: 23 Aug 2011 | Published: 23 Aug 2011
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Andorra Telecom Increases Operational Efficiency and Improve Customer Satisfaction with Vitria’s Operational Intelligence and Exception Management Solutions
sponsored by Vitria Technology, Inc.
CASE STUDY:Check out this comprehensive case study to see how Vitria's Operational Intelligence and Exception Management Solutions helped Andorra Telecom increase their enterprise's customer service and operations.
Posted: 23 Aug 2011 | Published: 23 Aug 2011
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M3O® OPERATIONS BOOK D A T A S H E E T
sponsored by Vitria Technology, Inc.
DATA SHEET:Read this data sheet to learn more about Vitria M3O Operations Book.
Posted: 23 Aug 2011 | Published: 23 Aug 2011
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Using Operational Intelligence to Transform Customer Care Processes in Telecommunications & Public Utilities
sponsored by Vitria Technology, Inc.
PRESENTATION TRANSCRIPT:This presentation transcript discusses using operational intelligence to transform customer care processes in telecommunications and public utilities.
Posted: 16 Jul 2011 | Published: 14 Jun 2011
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Formalizing Operational Governance: Ensuring the Well-managed Enterprise
sponsored by Vitria Technology, Inc.
WHITE PAPER:Operational Governance poses a significant challenge for businesses today, one that has considerable direct and indirect costs. With the advent of Vitria's Operational Governance Solution, a new class of governance is available.
Posted: 08 Dec 2008 | Published: 08 Dec 2008
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Realize positive ROI on your SOA investments
sponsored by Vitria Technology, Inc.
WHITE PAPER:This white paper discusses the steps to achieve greater operational visibility to better meet customer requirements and enhance business responsiveness.
Posted: 09 May 2008 | Published: 01 May 2008
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Exception Management and Resolution in SOA-enabled Business Processes
sponsored by Vitria Technology, Inc.
WHITE PAPER:The heart of SOA is the loose coupling of services: this brings about the major benefits of SOA, including flexibility, agility and reuse.
Posted: 12 Mar 2008 | Published: 01 Mar 2007
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