World Class Customer Service in the Cloud

World Class Customer Service in the Cloud

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In today’s hyper-competitive market, the key differentiator is the ability to deliver multichannel customer service consistently. And due to tight budgets, many of the world’s most successful organizations choose to deliver customer service in the cloud.

Inside this valuable resource, discover how moving customer service to the cloud offers such benefits as:

  • Reduced costs and accelerated ROI
  • Airtight security and rigorous compliance
  • Fostering innovation by freeing up skilled IT staff
  • Improved agility with flexible tools and a scalable platform
  • And more
Vendor:
Oracle Corporation
Posted:
04 Aug 2013
Published:
02 Aug 2013
Format:
PDF
Length:
14 Page(s)
Type:
White Paper
Language:
English
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