Business of Information Technology  >   Business Processes  >   Customer Service  >   Customer Satisfaction  >  

Churning

RSS Feed    Add to Google    Add to My Yahoo!
Churning White Papers (View All Report Types)
 
Rising Customer Expectations and Improving Efficiency Drive Firms' Transformation Efforts
sponsored by Hewlett-Packard Company
WHITE PAPER: In this Forrester Research, Inc. report, learn why firms are forced to make significant changes to meet customers' expectations, as well as how significant investment in new and upgraded technology platforms and applications improves the experience. Read on to discover more key findings from this report on customer experience.
Posted: 04 Dec 2014 | Published: 31 Oct 2014

Hewlett-Packard Company

How Effective Content Mangement Systems Attact and Keep Cusomters for Life
sponsored by Sitecore
WHITE PAPER: In this in-depth white paper, learn how to choose the best CMS for customer experience management. Understand this entity from the perspective of the marketer and developer.
Posted: 02 Mar 2015 | Published: 31 Dec 2014

Sitecore

Give digital a business focus
sponsored by Hewlett-Packard Limited
WHITE PAPER: Businesses need a way to consolidate this data to unify communications and deliver a seamless experience across multiple channels.For many organizations, the solution lies in outsourcing. Discover if outsourcing is right to manage your multichannel communications data in this informative white paper.
Posted: 21 Apr 2015 | Published: 31 Mar 2014

Hewlett-Packard Limited

Delek Motors Gains a 360┬░ View Into Customers' Experiences with CRM
sponsored by Open Legacy
WHITE PAPER: Read this white paper to find out how a CRM system enabled Delek Motors to save time and improve productivity through a streamlined user interface, and how Delek increased its conversion rate through effective lead management and marketing.
Posted: 28 May 2015 | Published: 31 Jan 2015

Open Legacy

The Four Pillars of Effortless Service
sponsored by Salesforce
WHITE PAPER: Providing an effortless service experience is essential to success, though many enterprises struggle with where to begin. This essential resource breaks down the implementation of effortless service into 4 clear steps. View now to find out how to boost your customer retention by providing legendary service.
Posted: 02 Sep 2014 | Published: 02 Sep 2014

Salesforce

Why businesses should enhance the digital customer experience
sponsored by Hewlett-Packard Company
WHITE PAPER: View this white paper to examine the challenges and benefits of gradually transitioning towards a customer-centric, digital business model. Read on to learn the points to consider and the steps to take to begin your transition towards digitalization.
Posted: 18 Dec 2014 | Published: 16 Sep 2014

Hewlett-Packard Company

Transforming customer service in financial services: the 10 rules
sponsored by Hewlett-Packard Company
WHITE PAPER: This brief paper highlights the 10 cardinal areas for excellent customer service.
Posted: 02 Jul 2014 | Published: 31 May 2014

Hewlett-Packard Company

12 Reasons You Don't Need to Monitor Your Apps
sponsored by IBM
WHITE PAPER: This sarcastic guide gives insight into why application monitoring is so important to application success and business/customer relationships. Read on for 12 (very false) reasons why you don't need to monitor your applications.
Posted: 29 Jan 2015 | Published: 29 Jan 2015

IBM

Move Forward: Create a More Satisfying and Productive Omni-channel Experience
sponsored by Hewlett-Packard Company
WHITE PAPER: Find out why so many are turning to the power of advanced information management and analytics (IM&A), in order to improve their understanding of consumers and deliver a seamless and more satisfying omni-channel experience.
Posted: 03 Jul 2014 | Published: 30 Jun 2014

Hewlett-Packard Company

A New Style of IT: The Dawn of a New Normal
sponsored by Hewlett-Packard Company
WHITE PAPER: Uncover the key findings from research conducted by Gartner to expose what digital business means for companies, and how to enhance the customer experience to thrive in the digital era.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

Hewlett-Packard Company
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2015, TechTarget | Read our Privacy Statement