Access this white paper that highlights an automation platform that provides multiple forms of automation from one, central environment, which greatly improves visibility across your business processes and ensures your application investments are realized into the future.
61% of customers preferring assistance over the phone and 60% over email, so many companies are looking to contact centers for service solutions. This white paper breaks down the essentials of contact centers into key topics, such as understanding the modern customer and defining customer service without a call center.
View this whitepaper now to discover a solution that addresses challenges by enabling IT organizations to speed time to production, automate operations and reduce administrative costs by providing integrated systems
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