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Churning White Papers (View All Report Types)
 
Give digital a business focus
sponsored by Hewlett-Packard Limited
WHITE PAPER: Businesses need a way to consolidate this data to unify communications and deliver a seamless experience across multiple channels.For many organizations, the solution lies in outsourcing. Discover if outsourcing is right to manage your multichannel communications data in this informative white paper.
Posted: 21 Apr 2015 | Published: 31 Mar 2014

Hewlett-Packard Limited

An Intuitive Helpdesk for You and Your Customers
sponsored by Freshdesk Inc.
WHITE PAPER: In this case study, you will see how one company tested and then integrated a helpdesk when their email ticketing system became too unwieldy. Read on to learn more how you could streamline your customer engagement processes with the right helpdesk.
Posted: 25 Aug 2015 | Published: 25 Aug 2015

Freshdesk Inc.

Why CIOs Should Modernize their Contact Centers Now
sponsored by Genesys
WHITE PAPER: This TechTarget white paper is a must read for CIOs looking to justify the investment needed to modernize their contact center technology platform.
Posted: 06 Aug 2015 | Published: 31 Dec 2014

Genesys

Meeting Workforce Demands Why—and How—IT Should Modernize End-User Computing
sponsored by VMware
WHITE PAPER: Access this white paper to find out how Nice Systems minimized user downtime while seamlessly migrating to Windows 7.
Posted: 28 May 2015 | Published: 28 May 2015

VMware

Empowering Employees to Improve Business Outcomes
sponsored by Hewlett-Packard Company
WHITE PAPER: Organizations are constantly searching for ways to improve workforce productivity and customer and employee satisfaction. Empowering employees can help accomplish all three goals – and putting the right technology into their hands can be the first step. Find out why.
Posted: 18 Sep 2014 | Published: 18 Sep 2014

Hewlett-Packard Company

The Three Game Changers of Mobile Customer Experience
sponsored by Genesys
WHITE PAPER: This white paper examines three "game changing" mobile developments that today's businesses can't afford to ignore if they want to make the most of mobile technology and effectively engage their current and potential customers.
Posted: 05 May 2015 | Published: 05 May 2015

Genesys

Playtech case study: Predictive monitoring tools deliver game-changing uptime
sponsored by Hewlett-Packard Limited
WHITE PAPER: Read this white paper to see how automated, integrated monitoring tools helped Playtech monitor web applications predictively to further protect uptime, user experience, and revenue.
Posted: 02 Jun 2015 | Published: 31 Aug 2013

Hewlett-Packard Limited

Defy the Top 10 Remote Collaboration Challenges with UC
sponsored by Polycom, Inc.
WHITE PAPER: This white paper outlines the top ten challenges enterprises face when incorporating remote collaboration, and provides proven solutions and benefits of video as facilitated by IT, human resources, marketing teams, and executives. Read on here to access this guide.
Posted: 21 Aug 2015 | Published: 21 Aug 2015

Polycom, Inc.

The Adobe EchoSign advantage for financial services
sponsored by Adobe EchoSign
WHITE PAPER: E-signatures offer financial institutions sustainable competitive advantages while meeting high industry standards. Access this white paper to learn more.
Posted: 23 Feb 2015 | Published: 23 Feb 2015

Adobe EchoSign

3 Pillars of Customer Experience in Today's Connected World
sponsored by Salesforce.com
WHITE PAPER: Access this white paper to learn three steps to meeting customers' rising expectations in today's hyper-connected world: Personalized service, smarter support, and faster connection.
Posted: 19 Jan 2015 | Published: 19 Jan 2015

Salesforce.com
 
 
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