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Build for Growth: Master the ICM advantage - How Incentive Compensation Management Fuels Dynamic, High Performance Enterprises
sponsored by IBM
WHITE PAPER: Explore this informative resource to discover how Incentive Compensation Management technology fuels dynamic, high performance enterprises and can simplify and improve efforts to organize and incentivize workforces to strive to succeed. Read on now to learn more.
Posted: 31 Jul 2014 | Published: 31 Jul 2014

IBM

BPMS, SharePoint or Both - It’s Your Choice
sponsored by Bizagi
WHITE PAPER: This paper outlines the pros and cons of different process optimization options, shines light on the difference between SharePoint workflow and BPM solutions, and discusses whether or not SharePoint and BPM can work together.
Posted: 10 Jul 2014 | Published: 10 Jul 2014

Bizagi

Customer Service: Exploit the Value of Content to Drive Service Quality and Customer Satisfaction
sponsored by IBM
WHITE PAPER: This exclusive whitepaper dives into 12 key topics for delivering quality content to your customers.
Posted: 30 Jul 2014 | Published: 08 Aug 2013

IBM

Participate in our Customer Experience and Customer Relationship Management Research Program!
sponsored by ComputerWeekly.com
RESOURCE: Access your copy of Improving the Customer Experience Through Technology to get an inside look at what CRM professionals are doing to maintain a single view of a customer's history and contact information & the importance of offering multiple communication points. Simply take our CEM & CRM survey to access your complimentary guide.
Posted: 29 Jul 2014 | Published: 29 Jul 2014

ComputerWeekly.com

Create a Business Continuity Plan for the Contact Centre
sponsored by Genesys
WHITE PAPER: Companies today need to have a business continuity plan that covers more than minor application downtime -- they need to be ready for the very real possibility of natural or man-made disasters. How prepared is your contact centre for disaster? Find out in this white paper.
Posted: 23 Jul 2014 | Published: 23 Jul 2014

Genesys

Sales Crediting - Strategies to Help you Succeed
sponsored by IBM
WHITE PAPER: Explore this resource to learn how a Sales Performance Management solution can help you take your sales strategy to the next level.  Read on to discover how leveraging such a technology can ease the processes of sales crediting and territory management while reducing your strategy’s complexity.
Posted: 31 Jul 2014 | Published: 31 Jul 2014

IBM

Not Green Without BPM
sponsored by Interneer, Inc.
WHITE PAPER: This white paper talks about the popularity of green initiatives and explains how one BPM solution can help organizations become more environmentally friendly.
Posted: 17 Jul 2014 | Published: 30 Nov 2009

Interneer, Inc.

Case Study: Manufacturing Company Increases Business, Reduces Cost
sponsored by Microsoft India
CASE STUDY: This case study tells the story of how one organization was able to improve lead management and business prospects while reducing the sales cycle with a new CRM solution.
Posted: 18 Jun 2014 | Published: 31 May 2012

Microsoft India

HP Insights to Successful Customer Engagement
sponsored by Hewlett-Packard Company
WHITE PAPER: Uncover the ins-and-outs of the customer experience research conducted by Gartner, and learn how you can improve customer engagement to ensure a positive customer experience.
Posted: 30 Jun 2014 | Published: 30 Jun 2014

Hewlett-Packard Company

Case Study - PSMMC chose Bizagi because of its ease of use and integration
sponsored by Bizagi
CASE STUDY: In this case study, learn how one hospital harnessed a BPM system that allows patient data to be embedded on a chip in the "Patient Card," as well as a palm sensor tool to rightly verify the patient and to provide the right care to the right patient.
Posted: 14 Jul 2014 | Published: 14 Jul 2014

Bizagi
 
 
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