Building the Contact Center of the Future
sponsored by inContact
WHITE PAPER:
This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.
Posted: 15 May 2012 | Published: 15 May 2012
|
|
|
Vendor Management: Reduce Complexity for Your Clients
sponsored by ConnectWise
WHITE PAPER:
Learn how developing a vendor management service offering can create a new revenue stream for your business and reduce complexity for your clients. This essential white paper provides seven steps to help you get started.
Posted: 25 Apr 2012 | Published: 25 Apr 2012
|
|
|
Is Your CRM Solution Keeping Up with the Times?
sponsored by Oracle Corporation
WHITE PAPER:
In this white paper, IT Business Edge explains the key business and technology factors to consider in deciding whether and when to upgrade your CRM system, including the Software-as-a-Service (SaaS) factor.
Posted: 02 Mar 2012 | Published: 02 Mar 2012
|
|
|
Consolidate Fax to Cut Costs and Ensure Reliable Communications
sponsored by OpenText
WHITE PAPER:
This whitepaper explores how fax consolidation can help business stretch their IT dollars farther while maintaining the services that support their business processes and revenue generation.
Posted: 11 Apr 2012 | Published: 11 Apr 2012
|
|
|
Optimizing ERP investments through manufacturing ERP management best practices
sponsored by Epicor Software Corporation
EGUIDE:
Read this expert e-guide to learn how to successfully manage your ERP systems with one cohesive plan as your organization becomes more complex. Review five best practices that can help you get the most from your ERP solution.
Posted: 17 Apr 2012 | Published: 17 Apr 2012
|
|
|
Why Buy Vs. Build Serena Service Manager
sponsored by SERENA Software, Inc.
WHITE PAPER:
This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
Posted: 04 Apr 2012 | Published: 04 Apr 2012
|
|
|
Automating Sales Order Management with SaaS
sponsored by Esker Inc.
WHITE PAPER:
Automated order management software can be expensive and complex to implement. Read this white paper to learn how leveraging SaaS for order processing automation can save you time and money.
Posted: 18 May 2012 | Published: 18 May 2012
|
|
|
Top 10 Considerations for Selecting the Right RMM Solution
sponsored by LabTech
WHITE PAPER:
Access this white paper for the top ten considerations for selecting a remote monitoring and management solution that will streamline management processes to allow for business growth while also increasing services levels.
Posted: 27 Apr 2012 | Published: 27 Apr 2012
|
|
|
IT Companies grow using GFI MAX Remote Management system
sponsored by GFI MAX
WHITE PAPER:
Access this white paper to learn process of moving from a break/fix model to managed services. Discover how managed services can provide your organization with stable revenue and opportunity for growth.
Posted: 07 May 2012 | Published: 07 May 2012
|
|
|
Orchestrated Operations Management: 6 Steps to Competitive Dominance where the IT Rubber Meets the Road
sponsored by SERENA Software, Inc.
WHITE PAPER:
IT operations are evolving in a number of ways. Some of the obvious changes include virtualization and the cloud. However, there are 5 less obvious trends that are changing the dynamics of IT operations, each of which is explained in this white paper.
Posted: 03 Apr 2012 | Published: 03 Apr 2012
|
|
| |
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.
|
|
|
|
TechTarget provides enterprise IT professionals with the information they need to perform their jobs
- from developing strategy, to making cost-effective IT purchase decisions and managing their
organizations' IT projects - with its network of
|
|
|
Definitions:
|
|
 |
|
All Rights Reserved,
Copyright 2000 - 2012, TechTarget |
|
|
|
|
