Access this informative brief to learn more about how you can develop in-demand applications that deliver superior experience in design, cloud integration, and application ecosystem modernization.
Access this concise resource to learn more about how you can cater to the "Facebook generation" by using mobile technology to keep their financial information safe from phishing, identity theft, and other types of fraud.
This white paper describes how Telerx, a global contact center outsourcing provider, partnered with IBM Business Analytics to embrace the methods that modern consumers are utilizing to share their opinions and turn raw data into valuable insight for their clients.
Discover the differences between leading customer service platform Kana and Oracle in a head-to-head comparison. Access this concise fact sheet to discover which software could help you manage your customer experience and engage the empowered customer.
View this informative white paper to investigate the critical aspects needed to successfully expand the use of social collaboration, as well as a collaboration platform that will ensure a smooth sailing transformation.
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