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Churning Reports
 
5 Tech Trends Redefining The Customer Experience
sponsored by Genesys
WHITE PAPER: The defined customer experience is always changing. With the growth of the digital era, it's important to shift your business in the right way – and interact with your customers the way they want. In this white paper, discover the 5 biggest tech trends that are redefining the customer experience, and learn how to harness them for your business.
Posted: 27 Feb 2017 | Published: 27 Feb 2017

Genesys

5 Trends Impacting Customer Engagement & Support
sponsored by BoldChat - LogMeIn
EBOOK: Every business seems to understand the urgent need to provide the best customer experience possible, so why do many struggle to meet customer expectations? Access this e-book to uncover 5 trends with the biggest impact on customer engagement and support. Learn how you can win the hearts and minds of today's connected customers.
Posted: 12 Dec 2016 | Published: 17 Nov 2016

BoldChat - LogMeIn

The New Omnichannel Retailer
sponsored by IBM
WHITE PAPER: This e-book looks at how retailers should reinvent and simplify their entire operations in terms of sourcing, planning, supply chain, and CX. Learn how to succeed in an omnichannel world and embrace digital disruption.
Posted: 24 Feb 2017 | Published: 24 Feb 2017

IBM

Bring the Quoting Process Into the 21st Century
sponsored by Quosal
EBOOK: With references from 80's classic Back to the Future II, this e-book explores how implementing advanced proposal and quoting software can quickly bring your quoting process into the 21st century. Tap into 7 ways to get your quoting strategies out of the 90s to close more deals.
Posted: 27 Sep 2016 | Published: 29 Jul 2016

Quosal

6 Ways Your EMR is Coming up Short and How a CRM Solution Can Help
sponsored by Microsoft
RESOURCE: Access this infographic to uncover 6 steps to use your CRM tools to boost your EMR system and positively impact the patient and provider experience.
Posted: 12 Jan 2017 | Published: 12 Jan 2017

Microsoft

Carve-Outs and M&As: 5 Factors for a Successful Business Transformation
sponsored by SNP America, Inc.
WHITE PAPER: Transformation projects such as carve-outs or mergers and acquisitions (M&A) represent some of the greatest challenges to companies. In this white paper, discover 5 success factors to keep in mind in order to partner CIOs, CFOs, and CEOs during carve-outs and M&As, including involving experienced coworkers, early IT involvement, and 3 more.
Posted: 24 Jan 2017 | Published: 24 Jan 2017

SNP America, Inc.

The 'Connected' Associate: Technology Empowers Your Workforce And Fast-Tracks Your Omnichannel Sales
sponsored by SOTI Inc.
WHITE PAPER: When looking towards the future of retail, enabling IoT connectivity should be on the top of your list. Learn how your retail business can improve customer experience with employees empowered by IoT, otherwise known as "connected associates."
Posted: 31 Jan 2017 | Published: 31 Jan 2017

SOTI Inc.

Linking the IT PMO to the Business: Establishing a Value Center
sponsored by Innotas by Planview
WHITE PAPER: Examine the value of linking IT projects with business to help realize innovative digital strategies for handling growth and customer satisfaction. Discover how to integrate IT and business strategies successfully and learn how to shift from a cost center to a value center to achieve greater relevance.
Posted: 22 Feb 2017 | Published: 31 Dec 2016

Innotas by Planview

How Lucy Locket Grew Their Online Presence With The Cloud
sponsored by NetSuite
RESOURCE: How did wholesale distributer Lucy Locket grow its online presence to constitute 50% of the business' revenue? Find out how they were able to increase their flexibility, scalability, and real-time visibility to expand their online presence.
Posted: 14 Oct 2016 | Published: 14 Oct 2016

NetSuite

IDC Insights: How Professional Services Firms Can Use Modern Technology to Advance Business Goals
sponsored by SAP
WHITE PAPER: Learn how cloud-based business management tools can help you keep customers close and revenue closer. Explore ways to improve cash flow, reduce costs, improve efficiency, and more.
Posted: 13 Oct 2016 | Published: 31 Aug 2016

SAP
 
 
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