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Avis Budget Group: Improving Customer Care with Self-Service Speech
sponsored by 24/7 Customer
CASE STUDY: In this exclusive case study you can learn how one solution helped Avis Budget Group save $1.5M in CRM costs in the first year of implementation. Discover how your business can reap similar benefits from 100% availability with cloud technology.
Posted: 09 Nov 2015 | Published: 10 Nov 2015

7 Lessons from visionary Context Marketers
sponsored by Sitecore
WHITE PAPER: Access this white paper to learn why it's critical for marketers to develop a new mindset to match the expectations of the empowered customer. Uncover how your marketing team can create intuitive, contextual experiences that exceed customer expectations.
Posted: 18 Nov 2015 | Published: 18 Nov 2015


It’s Always Personal: How Context-Driven Content Fuels Sales Growth
sponsored by Sitecore
WHITE PAPER: How essential it is to have a deep understanding of the overall customer journey? Get five top tips for delivering context-driven commerce and learn why personalized, contextualized content can translate to engaging experiences for your customers.
Posted: 18 Nov 2015 | Published: 18 Nov 2015


Tis the Season to Optimize eCommerce Performance
sponsored by CyberSource
EGUIDE: This valuable guide provides 6 essential ways to improve the online shopping process for your customers during busy seasons so that you can give your store a competitive advantage and boost sales. Access now to learn how you can improve the eCommerce experience you offer your customers.
Posted: 30 Nov 2015 | Published: 30 Nov 2015


Case Study: Research Affiliates Seeks Agile CRM Solution
sponsored by Green Beacon Solutions
WHITE PAPER: This case study follows Research Affiliates in their search for an agile CRM solution that they could adapt to support their way of doing business. View now to learn which solution they ultimately selected; the benefits they received as a result; and whether this solution could be a good fit for your organization as well.
Posted: 20 Nov 2015 | Published: 20 Nov 2015

Green Beacon Solutions

Dept. of Veterans Affairs Implements CRM, Streamlines 6 Programs Into Single System
sponsored by Green Beacon Solutions
CASE STUDY: This case study focuses on the U.S. Department of Veterans Affairs' implementation of a CRM solution that enabled them to streamline 6 critical services programs into a single system, creating a more customer-centric environment.
Posted: 17 Nov 2015 | Published: 17 Nov 2015

Green Beacon Solutions

Cisco Collaboration Endpoints
sponsored by Global Knowledge
WHITE PAPER: This white paper provides you with product specifications and capabilities for Cisco's phone, desktop, and large screen immersive videoconferencing options.
Posted: 21 Oct 2015 | Published: 21 Oct 2015

Global Knowledge

Top 9 Considerations for Migrating Email Without Downtime
sponsored by Intermedia.Net
WHITE PAPER: When enterprises migrate email to the cloud, they have to ask the right questions. In this brief guide, you'll find nine elements of email migration and onboarding that you should discuss with your provider.
Posted: 13 Oct 2015 | Published: 13 Oct 2015


Case Study: Kingsford Charcoal Relies on Custom Algorithms to Engage Customers
sponsored by Sysomos
CASE STUDY: In this case study, you'll discover how one organization worked with social media analytics experts to create an algorithm that sifts through billions of online conversations, locating the winner of their contest. Use this resource for help with developing your own customer engagement strategy.
Posted: 18 Nov 2015 | Published: 18 Nov 2015


Empower Business Processes by Modernising IT Infrastructure and Data Centre Performance
sponsored by Hewlett-Packard Entreprise & Intel® (Processor Intel® Xeon®)
WHITE PAPER: In this white paper, you will learn how to adopt an IT infrastructure that supports a flexible consumption approach, and that optimizes your server management. Read on now to take advantage of new business opportunities created by this IT modernisation.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

Hewlett-Packard Entreprise & Intel® (Processor Intel® Xeon®)
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