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IBM Content Manager OnDemand Drives Customer Engagement to Increase Satisfaction, Raise ROI
sponsored by IBM
WEBCAST: This exclusive video covers an on-demand content management solution that can help you create positive customer engagement.
Posted: 31 Jul 2014 | Premiered: Nov 25, 2013

IBM

Exceptional Customer Experiences: One Platform for Every Communication Channel
sponsored by IBM
VIDEO: The following video demo highlights how a fictional company, Greenwell Financial, used IBM's Digital Experience platform to create market-leading customer experiences. Additionally, this demo explores new features coming in the platform such as renditions, new integrations, and more.
Posted: 16 Sep 2014 | Premiered: 16 Sep 2014

IBM

Emerging Expectations of CIO's
sponsored by FrontRange Solutions Inc.
WEBCAST: Consult this on-demand webcast today to learn about the role and expectations of the modern CIO, and find out what skills and competencies are required to be successful in the position.
Posted: 03 Jul 2013 | Premiered: Mar 27, 2013

FrontRange Solutions Inc.

Turn your Contact Center from Cost Center to Revenue Generator
sponsored by IBM
WEBCAST: Uncover best practices for delivering a seamless customer experience across multiple touch-points.
Posted: 21 Oct 2014 | Premiered: Oct 21, 2014

IBM

Unlock possibilities with IBM MessageSight
sponsored by IBM
WEBCAST: Check out this brief video to learn about a way to connect sensors and mobile devices safely, securely, and conveniently to the cloud. You'll learn about a new full-featured messaging appliance that connects customer apps and front office systems with back office systems, delivering the performance and simplicity needed for the mobile world.
Posted: 08 Oct 2014 | Premiered: Oct 8, 2014

IBM

TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO: Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010

Google Search Appliance

Test and simulate rules using WebSphere ILOG Business Rules Management System
sponsored by IBM
PRODUCT DEMO: Learn how WebSphere ILOG BRMS allows organizations to easily adapt business rules while ensuring compliance with policy requirements and analyzing the business impact of changes against key KPIs. You will see how the BRMS is used in the back office to create eligibility rules that will be used to automatically screen auto insurance applicants.
Posted: 12 Dec 2010 | Premiered: 12 Dec 2010

IBM

Worksoft Certify Demo
sponsored by Worksoft
PRODUCT DEMO: Watch this demo to learn how to create automated testing processes in SAP applications with the help of Worksoft Certify.
Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

Worksoft

Test without writing a single line of code…really
sponsored by Hewlett-Packard Company
WEBCAST: In this webcast, you will see how a customer is increasing the speed and effectiveness of their packaged apps testing projects by using best practices and testing accelerators. Inside, learn about solutions that can enhance development and testing efforts for business-critical systems that organizations rely on.
Posted: 25 Nov 2013 | Premiered: Nov 25, 2013

Hewlett-Packard Company

Why Business Analysis is Essential for Agile success
sponsored by IBM
WEBCAST: There are many myths surrounding the role of business analysis when it comes to Agile projects. Is it really necessary for Agile success? In this comprehensive webcast, you'll hear from business analysis expert Mary Gorman from EBG Consulting, as she covers the myths and actualities of business analysis for Agile projects.
Posted: 06 Nov 2013 | Premiered: Dec 31, 2012

IBM
 
 
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