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| IT Management > Systems Operations > Systems Management > |
Business Service Management
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ALSO CALLED: BSM
DEFINITION: A strategy and an approach for linking key IT components to the goals of the business. It enables you to understand and predict how technology impacts the business and how business impacts the IT infrastructure.
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Add Business-Service-Management to your RSS Reader:
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| 1 - 10 of 12 Matches | |
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Using Enterprise Systems to Gain Uncommon competitive Advantage
| sponsored by Accenture
WHITE PAPER:
Enterprise systems can lead to high performance in terms of differentiated customer response, new market discovery and development, and even the rapid reconfiguration of fundamental business processes.
Posted: 27 Jun 2008 | Published: 01 Jan 2007
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Gaining Greater Performance and Flexibility from Next Generation IT Outsourcing
| sponsored by CompuCom Systems, Inc.
WHITE PAPER:
This paper explains about how to gain greater performance from your IT service provider and benefit from emerging trends that are becoming a part of next generation IT outsourcing.
Posted: 26 Jun 2008 | Published: 01 Jun 2008
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The Five Automation "Imperatives"
| sponsored by Hewlett-Packard Company
WHITE PAPER:
Get detailed information about business service automation from HP Software. Learn how it works, how it is different, what best-of-breed components make up the complete solution and how to use it for maximum efficiency.
Posted: 18 Jun 2008 | Published: 01 Jun 2008
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IT Best Practices and Business Alignment
| sponsored by Hewlett-Packard Company
WHITE PAPER:
Explore HP's integrated ITIL-based service lifecycle approach for operations management in this new Enterprise Management Associates (EMA) white paper.
Posted: 18 Jun 2008 | Published: 01 Apr 2008
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Business Services Management (BSM) for TIBCO® Users: Extending Visibility across Your TIBCO Infrastructure and Beyond
| sponsored by SL Corporation
WHITE PAPER:
This paper discusses how BSM provides real-time situational awareness about IT operations, linking the availability and performance status of IT infrastructure to business-oriented services and processes.
Posted: 19 May 2008 | Published: 01 Apr 2008
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5 Steps to Defining IT Services: A Hands-On Workbook
| sponsored by Enterprise Management Associates (EMA)
WHITE PAPER:
Managing IT by service and not technology is the message of ITIL v3, but, most IT professionals really struggle with defining IT services. In this white paper, explore five steps to defining IT services.
Posted: 19 May 2008 | Published: 01 Mar 2008
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How to Define Detailed Requirements for Your Enterprise CMDB Project
| sponsored by Enterprise Management Associates (EMA)
WHITE PAPER:
A key challenge for those starting a CMDB project is how to define and document detailed requirements that are both appropriate and achievable. This white paper provides expert tips and a template for crafting detailed CMDB project requirements.
Posted: 19 May 2008 | Published: 01 Apr 2008
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Optimizing Virtual Environments Requires Self-Learning Performance Management
| sponsored by Netuitive, Inc.
WHITE PAPER:
Self-learning performance management software helps IT restore some predictability to server and application performance management in virtual environments.
Posted: 21 Apr 2008 | Published: 01 May 2007
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Accelerating BSM Adoption
| sponsored by Netuitive, Inc.
WHITE PAPER:
Netuitive's solution is designed to leverage prior investments and seamlessly integrates with existing monitoring agents, event consoles, asset inventories and service modeling tools.
Posted: 21 Apr 2008 | Published: 01 Apr 2008
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Network Optimization: Achieving Success and Profitability in Field Service
| sponsored by SERVICEPower
WHITE PAPER:
A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005
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| 1 - 10 of 12 Matches | |
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