Increasing ROI and Reducing the Risks of Your Application Portfolio
sponsored by ASG Software Solutions
WHITE PAPER:
This white paper examines APM's ability to mitigate escalating risks while generating significant ROI opportunities.
Posted: 08 Feb 2010 | Published: 08 Feb 2010
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How to Populate Your CMDB in Four Steps
sponsored by ASG Software Solutions
WHITE PAPER:
Read this paper to learn organizations start small, and do it right, the gains achieved with their initial CMDB population will serve as a foundation for optimal data management results in other departments and other service areas.
Posted: 08 Feb 2010 | Published: 08 Feb 2010
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Tech Horizons: ASG's metaCMDB, The Technology That Rocks
sponsored by ASG Software Solutions
WHITE PAPER:
Read this paper to learn the challenging business climate is an opportunity for many enterprises to revisit how IT supports the need for improved business productivity. Better, more efficient IT is often required. This streamlining of IT demands better and more accurate IT management processes in order to reduce waste.
Posted: 08 Feb 2010 | Published: 08 Feb 2010
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ITIL v3: Making Business Services Serve the Business
sponsored by ASG Software Solutions
WHITE PAPER:
Read this paper to learn it's ITIL v3 incarnation, ITSM is an IT management approach focused on end-to-end services rather than individual technology components. It is more aligned with the cus¬tomer view of IT than the technology view.
Posted: 08 Feb 2010 | Published: 08 Feb 2010
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ITIL®,the CMS and You
sponsored by BMC Software, Inc.
WHITE PAPER:
This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.
Posted: 20 Aug 2009 | Published: 20 Aug 2009
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CMDB DEFINITION (continued): … A database repository that contains all relevant information about the components of the information system used in an organization's IT services and the relationships between those components. Within this context, components of an information system are referred to as configuration items (CI). A CI can be any conceivable IT component, including software, hardware, documentation, and personnel, as well as any combination of them. Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.
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