| Recent Vendor Reports on CMDB |
10 Best-Practice Tips to Help You Succeed with Your Enterprise CMDB Project
| sponsored by Enterprise Management Associates (EMA)
WHITE PAPER:
EMA has culled through 1000+ pieces of advice to identify 10 best practices to help you succeed with your CMDB project. This paper details these tips, highlights key findings from EMA research, and shares practical advice directly from your peers.
Posted: 08 Jul 2008 | Published: 01 Jun 2008
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How to Define Detailed Requirements for Your Enterprise CMDB Project
| sponsored by Enterprise Management Associates (EMA)
WHITE PAPER:
A key challenge for those starting a CMDB project is how to define and document detailed requirements that are both appropriate and achievable. This white paper provides expert tips and a template for crafting detailed CMDB project requirements.
Posted: 19 May 2008 | Published: 01 Apr 2008
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5 Steps to Defining IT Services: A Hands-On Workbook
| sponsored by Enterprise Management Associates (EMA)
WHITE PAPER:
Managing IT by service and not technology is the message of ITIL v3, but, most IT professionals really struggle with defining IT services. In this white paper, explore five steps to defining IT services.
Posted: 19 May 2008 | Published: 01 Mar 2008
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Dialogue Live: The Solution for Intelligent, Interactive Documents
| sponsored by Exstream Software
SOFTWARE LISTING:
Integrated with Exstream's market-leading Dialogue for high-volume and on-demand enterprise document automation, Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing t...
Posted: 24 Apr 2008 | Published: 25 Apr 2008
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Taking the Guesswork out of ITIL
| sponsored by Netuitive, Inc.
WHITE PAPER:
ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services.
Posted: 21 Apr 2008 | Published: 01 Apr 2008
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HP Key Strategies for Successful Customer CMDB Implementations
| sponsored by Hewlett-Packard Company
WHITE PAPER:
To meet the increasing pressures of high availability and performance requirements, many IT groups are adopting IT Service Management ITSM, and change and configuration management CCM strategies. This paper lays out successful approaches.
Posted: 27 Feb 2008 | Published: 01 Sep 2007
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ITIL Is Gaining Momentum but the Data Center Is Slow to Adopt
| sponsored by Aperture Technologies, Inc
WHITE PAPER:
ITIL is the only comprehensive, non-proprietary framework available for the planning, provisioning and support of IT services.
Posted: 13 Feb 2008 | Published: 27 Aug 2007
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The Key to IT Business Alignment Is In Operations: Best Practice Series
| sponsored by CA
WHITE PAPER:
The ability to measure the results of a process and identify weak points is a measure of success with IT. Learn how to recognize and track problems appearing in production to their real root cause so that real process improvement can take place.
Posted: 06 Dec 2007 | Published: 02 Apr 2007
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Top 5 Reasons ITIL Implementations Fail
| sponsored by Hewlett-Packard Company
WHITE PAPER:
ITIL is intended to serve as a roadmap for process improvement for IT regarding service provisioning, support and management. However many organizations have failed to implement ITIL effectively. Learn why and how automating ITIL processes can help.
Posted: 08 Aug 2007 | Published: 01 Jan 2007
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Change Control Release Management Solution Builder
| sponsored by Hewlett-Packard Company
SOFTWARE DEMO:
Constantly changing business needs leads to constant changes to an organization's IT environment. Read this paper to learn how to build business-centric change, control and release management processes in your business
Posted: 13 Jun 2007 | Published: 13 Jun 2007
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