sponsored by ASG Software Solutions
Posted:  25 May 2010
Published:  25 May 2010
Format:  PDF
Length:  4  Page(s)
Type:  White Paper
Language:  English

CIOs today understand that success depends largely on the ability to fuse IT investments with business objectives. To achieve this goal, organizations often use a number of management tools, often from many different vendors. Each technology may contribute part of the picture, but only a comprehensive repository (a “master CMDB”) can provide current, credible information about configuration items, as well as their attributes and relationships. The sound understanding and visibility of configuration information provided by ASG’s metaCMDB™ is critical for ITIL initiatives and business service management (BSM) implementations, service desk support, and the integration of disparate technologies.

Business Service Management | CMDB | Configuration Management | Hardware | Investments | IT Infrastructure | Metadata | Software

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