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IT Management >
Systems Operations >
Systems Management >
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Business Service Management
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ALSO CALLED:
BSM
DEFINITION: A strategy and an approach for linking key IT components to the goals of the business. It enables you to understand and predict how technology impacts the business and how business impacts the IT infrastructure.
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Business Service Management Multimedia
(View All Report Types)
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3 Matches
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Trial Download: Micro Focus SilkPerformer
sponsored by Micro Focus
TRIAL SOFTWARE:
Micro Focus SilkPerformer® is a cost-effective, performance testing solution for optimizing the performance of business applications. It facilitates performance tests that accurately simulate peak demand loads and isolate performance bottlenecks. Take advantage of this risk-free trial and experience the significant advantages it offers.
Posted: 23 Apr 2012 | Premiered: 23 Apr 2012
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Serena Orchestrated Service Management: Demo
sponsored by SERENA Software, Inc.
WEBCAST:
Serena Orchestrated Service Management is a process-based ITSM solution that offers reduced TCO, speedy issue resolution,end-to-end visibility and improved user satisfaction. View this two-minute demo to see how and why it is so effective.
Posted: 05 Apr 2012 | Premiered: 05 Apr 2012
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Serena Service Manager: Demo
sponsored by SERENA Software, Inc.
WEBCAST:
This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.
Posted: 04 Apr 2012 | Premiered: 04 Apr 2012
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