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Business Service Management

ALSO CALLED: BSM
DEFINITION: A strategy and an approach for linking key IT components to the goals of the business. It enables you to understand and predict how technology impacts the business and how business impacts the IT infrastructure.


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Data integration optimization tips for business intelligence systems
sponsored by Syncsort
WEBCAST: In this expert webcast, learn how to make BI data as accurate, current and complete as possible -- so your BI system can truly support your business.
Posted: 26 Mar 2008 | Premiered: Available On Demand
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Know Your Roles: Log Monitoring at the Application Level
sponsored by ArcSight, Inc.
WEBCAST: Does your company have hundreds of user roles accessing multiple systems and generating millions of events per day? This webcast explains why you should have a monitoring system in place to catch risky events across multiple systems and devices.
Posted: 24 Jan 2008 | Premiered: Available On Demand
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