Prevent Garbage-In, Garbage-Out in Your CMDB. Real-World Best Practices from Maritz and HP
| sponsored by Hewlett-Packard Company
WEBCAST:
CMDB is not a silver bullet for managing application complexity-so, how do you prevent garbage-in garbage-out? This webcast uses real-life examples to show you how to create a solid, unified foundation that supports dependency mapping.
Posted: 24 Sep 2008 | Premiered: Available On Demand
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AMR Research: Pervasive Performance Management
| sponsored by Actuate Corporation
VIDEOCAST:
In this webcast John Haggerty discusses the concept of pervasive performance management, gives a lesson on framing issues and, more importantly, shows how technology can solve some pretty thorny business problems.
Posted: 21 Jul 2008 | Premiered: 21 Jul 2008
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IT Leadership Strategy: How to Provide World-Class Help Desk Support
| sponsored by Citrix Online - GotoAssist
WEBCAST:
Attend this Webinar to get an under-the-hood look at how GoToAssist Corporate remote support enables the IT organization to be the engine that keeps your end users productive and your company running.
Posted: 02 Jul 2008 | Premiered: Available On Demand
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The Strategic Role of IT Culture in Business Performance
| sponsored by Citrix Online - GotoAssist
WEBCAST:
In this webcast hear an expert panel discuss the challenges that IT faces integrating itself into company culture and attracting, retaining and developing top-flight IT professionals.
Posted: 02 Jul 2008 | Premiered: Available On Demand
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Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services
| sponsored by Citrix Online - GotoAssist
WEBCAST:
View this Webinar, featuring Chip Gliedman, principal analyst for Forrester Research, who reveals 5 best practices for improving IT service delivery and support.
Posted: 02 Jul 2008 | Premiered: Available On Demand
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Turbo boosting ITIL with Business Analysis Part 1: The Requirements Alignment Axis
| sponsored by Hewlett-Packard Company
WEBCAST:
This webcast offers valuable instruction on how to formalize your enterprise Business Analysis practice to drive greater value out of your current and future ITIL initiatives. Learn how to implement a best practices strategy to maximize IT services.
Posted: 15 Apr 2008 | Premiered: Available On Demand
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ITIL Now - A Stepped Approach
| sponsored by Numara Software
WEBCAST:
Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes such as configurations, incidents, problems, and service level management.
Posted: 01 Apr 2008 | Premiered: Available On Demand
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Turn the Dial to "On" with Effective ITSM and Relieve IT Pressure Now
| sponsored by Numara Software
WEBCAST:
Listen to this Webcast to learn about the key challenges surrounding IT Service Management (ITSM), how organizations are resolving those issues, and what tools your organization can leverage to increase its ITSM efforts.
Posted: 01 Apr 2008 | Premiered: Available On Demand
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EMC and Microsoft Delivering Network Aware Service Management
| sponsored by Microsoft
WEBCAST:
Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.
Posted: 28 Nov 2007 | Premiered: Available On Demand
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Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities
| sponsored by BlackBerry
WEBCAST:
This Webcast reviews the best practices and business drivers for mobilizing ITSM applications.
Posted: 08 Nov 2007 | Premiered: Available On Demand
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ITIL v3 Core Practice Book 2: Service Design Expert Podcast
| sponsored by SearchCIO.com
PODCAST:
Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
Posted: 27 Jun 2007 | Premiered: 27 Jun 2007, 09:00 EDT (13:00 GMT)
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ITIL v3 Core Practice Book 1: Service Strategies Expert Podcast
| sponsored by SearchCIO.com
PODCAST:
Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
Posted: 27 Jun 2007 | Premiered: 27 Jun 2007, 09:00 EDT (13:00 GMT)
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ITIL v3 Core Practice Book 3: Service Transition Expert Podcast
| sponsored by SearchCIO.com
PODCAST:
Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
Posted: 27 Jun 2007 | Premiered: 27 Jun 2007, 09:00 EDT (13:00 GMT)
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ITIL v3 Core Practice Book 4: Service Operation Expert Podcast
| sponsored by SearchCIO.com
PODCAST:
Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
Posted: 27 Jun 2007 | Premiered: 27 Jun 2007, 09:00 EDT (13:00 GMT)
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ITIL v3 Core Practice Book 5: Continual Service Improvement Expert Podcast
| sponsored by SearchCIO.com
PODCAST:
Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.
Posted: 27 Jun 2007 | Premiered: 27 Jun 2007, 09:00 EDT (13:00 GMT)
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Learn the Secrets to Improving Help Desk Productivity and User Perception
| sponsored by Citrix Online
WEBCAST:
Discover more about a secure, remote support solution to help your organization improve help desk productivity and reduce downtime and costs.
Posted: 10 Oct 2006 | Premiered: Available On Demand
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