ADSL Reports

EGUIDE: Inside this report, read more about the findings from the 2022 TechTarget/Computer Weekly's IT priorities study, as well as insights on how Indian enterprises are directing their IT investments and what are the main observations and trends for India in 2022.

Posted: 19 Jan 2022 | Published: 19 Jan 2022

EGUIDE: In this infographic, we take a look at what IT departments are investing in, how IT departments will evolve over the next 12 months and which sectors will see the biggest budget increases. Survey results taken from the 2019 IT Priorities survey carried out by ComputerWeekly.com, ComputerWeekly.de and LeMagIT.fr.

Posted: 08 Feb 2021 | Published: 23 Apr 2019

EGUIDE: The Covid-19 pandemic is turning out to be a big fork in the road for many companies. But what about the industry that keeps the lights on for them?

Posted: 08 Feb 2021 | Published: 12 Aug 2020

EGUIDE: Litigators are circling as thousands of contractors realise that the 2017 roll-out of IR35 reforms to the public sector may have resulted in unlawful tax deductions – and the private sector could be next.

Posted: 26 Mar 2021 | Published: 26 Mar 2021

EGUIDE: In this e-guide, discover how cloud computing continues to change the IT outsourcing industry, how Indian staff are making up a larger proportion of the workforces at large western companies, and find out how IT is disrupting the legal firms that support the outsourcing industry.

Posted: 08 Feb 2021 | Published: 17 Apr 2018

ESSENTIAL GUIDE: IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.

Posted: 08 Feb 2021 | Published: 26 May 2016

EGUIDE: Tech startups, investors, major suppliers and even leading-edge companies are already placing a bet on the future of quantum computing. In this e-guide, we hear from experts in the tech sector, business consultancies and international corporations as they examine the potential of quantum computing.

Posted: 15 Mar 2021 | Published: 15 Mar 2021

WHITE PAPER: This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.

Posted: 22 Oct 2010 | Published: 15 Jan 2010

WHITE PAPER: This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.

Posted: 22 Jul 2010 | Published: 22 Jul 2010

WHITE PAPER: This whitepaper reviews the conclusions from a survey of IT leaders around the world.

Posted: 08 Nov 2013 | Published: 08 Nov 2013

WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.

Posted: 15 Oct 2009 | Published: 01 Mar 2009

WHITE PAPER: This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.

Posted: 19 Aug 2008 | Published: 19 Aug 2008

EGUIDE: Litigators are circling as thousands of contractors realise that the 2017 roll-out of IR35 reforms to the public sector may have resulted in unlawful tax deductions – and the private sector could be next.

Posted: 27 Aug 2021 | Published: 26 Aug 2021

WHITE PAPER: In this resource, learn how you can increase collaboration between business and IT, with a multi-cloud management technology. Read on to discover how it enables IT to take and maintain control over cloud operations, while seamlessly meeting all the needs of business users.

Posted: 31 Oct 2013 | Published: 23 Oct 2013

WHITE PAPER: Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.

Posted: 01 May 2012 | Published: 30 Apr 2012

WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.

Posted: 22 Aug 2011 | Published: 22 Aug 2011

WHITE PAPER: As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.

Posted: 19 Aug 2011 | Published: 19 Aug 2011

EGUIDE: Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.

Posted: 09 Jan 2012 | Published: 06 Jan 2012

EGUIDE: Download this E-Guide to learn about today’s service desk evolutions in-depth, including what factors distinguish help desks from services desks, and how to start assembling a service catalog of your own.

Posted: 27 Jan 2020 | Published: 27 Jan 2020

EGUIDE: This expert e-guide examines the changes that ITIL and IT service management are bringing to your IT departments

Posted: 27 May 2014 | Published: 27 May 2014

WHITE PAPER: This white paper discusses the need to bridge the gap between sides of an IT staff and how it can help a business.

Posted: 08 Oct 2013 | Published: 09 Oct 2012

WHITE PAPER: This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers.

Posted: 26 Jul 2013 | Published: 13 Mar 2013

WHITE PAPER: Learn how HP Managed Mobility Services can help your organisation manage secure access to applications and data, and let users store, sync and share files anytime, anywhere, from any mobile device.

Posted: 02 Sep 2014 | Published: 29 Aug 2014

WHITE PAPER: This whitepaper details how IT must shift in the face of new technology trends in order to keep their end-users productive and happy.

Posted: 16 Jun 2014 | Published: 16 Jun 2014

EZINE: A special issue covering the opportunities for resellers selling security, and advice on the use of social media.

Posted: 11 Apr 2014 | Published: 14 Apr 2014