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IBM Tivoli Service Request Manager is part of a unified product suite for service management built from the ground up on a single, common platform. It works seamlessly with the rest of the IBM Service Management product suite to help you provide  enhanced IT service management capabilities to your organization. This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.

Vendor:

IBM

Posted:

Feb 8, 2021

Published:

Jan 15, 2010

Format:

PDF

Type:

White Paper