Under the Hood of the Modern IT Service Desk
As IT technology becomes more and more critical to core business functions – and becomes a crucial competitive differentiator – the role of IT service desks have expanded and are now a far-cry from their once humble beginnings.
Download this E-Guide to learn about today’s service desk evolutions in-depth, including what factors distinguish help desks from services desks, and how to start assembling a service catalog of your own.