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SIP contact centers: Key benefits and potential challenges sponsored by SearchSecurity.com EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com. Posted: 24 Feb 2012 \| Published: 24 Feb 2012 TOPICS: Automatic Call Distribution Systems \| Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| IP \| IP PBX \| SIP \| Social Networking \| Videoconferences \| Voice Communications Software \| VoIP

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM sponsored by inContact CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. Posted: 11 Oct 2010 \| Published: 11 Oct 2010 TOPICS: Automatic Call Distribution Systems \| Call Center Management \| Call Center Services \| Call Center Software \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Center Workforce Management \| CRM \| CRM Software \| CTI (Computer Telephony Integration) \| IVR

Pexip Video 3 - Webinar: Meeting of the Future: How Smart Technology Is Simplifying Collaboration sponsored by Pexip WEBCAST: How can technology remove complexity for IT and end-users to create a more natural, engaging meeting experience? Watch this webinar to learn how AI-powered innovations are helping IT leaders optimize their budgets and resources while leveling the playing field for all video users, whether they’re new to video or not. Posted: 09 Feb 2021 \| Premiered: Feb 9, 2021 TOPICS: Artificial Intelligence \| Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Unified Messaging \| Unified Messaging Systems \| Video Chat Software \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems

Communications and collaboration checklist for startups sponsored by RingCentral WHITE PAPER: For startups to really thrive and grow, there needs to be a culture of real-time collaboration in place from Day 1. Whether you're just getting started or you’re a well-established, high-growth startup on the rise, this checklist can help determine just how comprehensive and effective your employee communications and collaboration plan is. Posted: 15 Dec 2020 \| Published: 30 Sep 2020 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Mobile Device Management \| Mobile Workers \| Remote Office Connectivity \| Remote Offices \| Remote Users \| Unified Messaging \| Unified Messaging Systems

Windows 10: How the client operating system is evolving sponsored by ComputerWeekly.com EGUIDE: A discussion about strategies for Windows 10 really boils down to the organisation's desktop IT strategy. Windows PCs account for the bulk of the personal computing market and the Windows client remains the dominant target platform for developers of client-side applications. In this e-guide, we look at the evolution of desktop IT. Posted: 01 Jul 2021 \| Published: 01 Jul 2021 TOPICS: Architectures \| Client-Server Architectures \| Client-Server Software \| IT Industry \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Systems \| Operating System Virtualization \| Operating Systems \| Windows

UKTech50 2021 - The most influential people in UK technology sponsored by ComputerWeekly.com EGUIDE: In this e-guide: Computer Weekly has announced the 11th annual UKtech50, our definitive list of the movers and shakers in UK technology – the CIOs, industry executives, public servants and business leaders driving the role of technology in the UK economy. Posted: 06 Aug 2021 \| Published: 06 Aug 2021 TOPICS: Business Environment \| Business Management \| CIOs \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Systems \| IT Workforce

Computer Weekly - 23 March 2021: Would the UK really nuke a cyber attacker? sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, did the UK's defence and security review really suggest a nuclear response to a cyber attack? Data visualisation has been widely used to explain the Covid-19 pandemic, but not always that effectively. And jewellery retailer Pandora explains how it kept the personal touch as customers went online. Read the issue now. Posted: 22 Mar 2021 \| Published: 23 Mar 2021 TOPICS: CIOs \| Cybersecurity \| Data Analytics \| Data Communications Services \| Data Visualization \| IT Systems \| IT Workforce \| Remote Access Security \| Remote Computing \| Remote Offices \| Remote Users \| Retail Channels \| Security \| Security Best Practices \| Security Policies \| Security Threats \| Storage Appliances \| Storage Devices \| Storage Industry \| Storage Management Software

An SRE journey to AIOp sponsored by IBM WHITE PAPER: Powered by innovations from IBM Research, IBM Cloud Pak for Watson AIOps empowers your SREs and IT operations teams to move from a reactive to proactive posture towards application-impacting incidents. Use AI across every aspect of your IT operations toolchain to improve resiliency and efficiency. Download the whitepaper now, let IBM guide you. Posted: 19 Jan 2021 \| Published: 19 Jan 2021 TOPICS: Artificial Intelligence \| Desktop Applications Management \| Desktop Management \| Desktop Virtualization \| IT Departments \| IT Infrastructure \| IT Management \| IT Services \| IT Systems

TechTarget - Building Forward with Zoom at Enterprise Connect Virtual 2021 sponsored by Zoom Video Communications RESOURCE: Enterprise Connect is the leading enterprise communications and collaboration conference in North America. This year, Zoom participated in the virtual event to help attendees understand, plan, and execute their migration to Zoom. In this blog post, explore a roundup of the session that were held at Enterprise Connect’s virtual event with Zoom. Posted: 16 Apr 2021 \| Published: 07 Apr 2021 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems

Gist Voicemail Transcriptions Delivered, As Text To Your Email sponsored by Momentum Systems DATA SHEET: Gist by Momentum Telecom delivers voicemail transcriptions as text to your email. This allows users to see all the information they need at a glance while also promoting uninterrupted communication flow. Download this brief to learn more. Posted: 06 Apr 2021 \| Published: 06 Apr 2021 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems

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