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ACD Systems Reports
 
SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

CW Benelux - November 2021-January 2022: Dutch IT company rips up the HR rule book for better work-life balance
sponsored by ComputerWeekly.com
EZINE: One Dutch tech firm has used learnings from the pandemic to rip up its HR rule book and implement an official work-from-home policy. In fact, Infolearn has gone further than hybrid working, with a personal mobility budget for staff and a four-day working week.
Posted: 20 Oct 2021 | Published: 11 Nov 2021

ComputerWeekly.com

GOING DIGITAL FOR BUSINESS CONTINUITY
sponsored by Mitel Networks, Inc
EBOOK: This eBook, “Going Digital for Business Continuity," analyzes how organizations can rethink their communications strategies to improve customer interaction and strengthen remote collaboration going forward. Download now to learn more.
Posted: 05 Jan 2021 | Published: 05 Jan 2021

Mitel Networks, Inc

Syn-Apps Revolution Notification Platform
sponsored by Intrado
DATA SHEET: Efficient and reliable communication is critical to all organizations but can be challenging to achieve. Syn-Apps Revolution helps organizations solve this challenge with its unified notification platform that reaches people across disparate communication systems to ensure everyone receives the right message. Download this brief to learn more.
Posted: 06 Apr 2021 | Published: 06 Apr 2021

Intrado

CW Innovation Awards: Jio taps machine learning to manage telco network
sponsored by ComputerWeekly.com
EGUIDE: In this case study, learn how India's largest telecom operator built its own machine learning platform to meet the growing data and signalling requirements of new networks.
Posted: 10 May 2021 | Published: 10 May 2021

ComputerWeekly.com

Microsoft Teams, By the numbers
sponsored by AppNeta
RESOURCE: In what seems like the blink of an eye, Microsoft Teams has become the go-to for voice, video and collaboration in the enterprise. In this infographic, uncover a breakdown of that trajectory.
Posted: 09 Mar 2021 | Published: 09 Mar 2021

AppNeta

From PBX to Cloud – How CIOs Take Their Workplace Communications to the Next Level
sponsored by Fuze
WEBCAST: The global pandemic has suddenly changed economies, business models, and millions of jobs, and is pushing people to work exclusively from home. And for the CIO, this has highlighted that their existing, on-premises PBX telephony systems may no longer be fit for that purpose. Watch this webcast to learn more.
Posted: 23 Nov 2020 | Premiered: Nov 23, 2020

Fuze

EVALUATING ENTERPRISE TELEPHONY FOR MICROSOFT TEAMS
sponsored by RingCentral
WHITE PAPER: Many businesses are discovering that Microsoft Teams lacks telephony capabilities. While telephony can be added to Teams, getting it up to enterprise standards can be a challenge. Read this analysis to see how many companies are approaching Teams telephony and learn why third-party vendors are becoming a popular solution.
Posted: 21 Dec 2020 | Published: 04 Sep 2020

RingCentral

Six Steps to Socially Distanced Government Meetings
sponsored by Shure Inc
RESOURCE: In many parts of the world, it’s back to the office for local government workers after months of working from home. Despite the return to some semblance of normality, social distancing constraints still apply. In this blog, uncover 6 requirements for making communication in local government meetings effortless.
Posted: 09 Feb 2021 | Published: 09 Feb 2021

Shure Inc
 

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