SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE:
Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012
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Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY:
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010
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UC Solution Checklist: 5 Must-Have Items
sponsored by PGi
WHITE PAPER:
As businesses give employees more power to work wherever and whenever they want, IT and business leaders are tasked with creating connected, collaborative work environments that are optimized for all devices. Download this white paper for a checklist of 5 must-have features when looking for a UC solution.
Posted: 15 Aug 2019 | Published: 15 Aug 2019
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Architecting End User Computing Solutions
sponsored by Nutanix
WHITE PAPER:
What are the possible infrastructures at your disposal that will streamline and simplify EUC project completion? Download this e-book to view several options for VDI and EUC environments, and to learn how to implement them in your organization, such as converged infrastructure, hyper-converged infrastructure, and more.
Posted: 18 Oct 2019 | Published: 18 Oct 2019
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5 Questions to Ask Your Prospective UCaaS Provider
sponsored by Fuze
WHITE PAPER:
UCaaS can help you improve customer service, reduce IT overhead, and increase efficiency. But before you embark on your purchase journey, there are important considerations to review. Download this brief white paper to explore 5 key questions to ask any potential UCaaS provider when making your decision.
Posted: 10 Jan 2020 | Published: 10 Jan 2020
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Splunk IT Operations Predictions 2020
sponsored by Splunk
WHITE PAPER:
Read through some of Splunk’s 2020 IT operations predictions – including increased AR/VR utilization, a renewed emphasis on UX design, AI integration, and more.
Posted: 10 Dec 2019 | Published: 10 Dec 2019
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Infographic: Gartner 2020 IT spending forecast
sponsored by ComputerWeekly.com
EGUIDE:
With the waning of global uncertainties, businesses are redoubling investments in IT as they anticipate revenue growth, but their spending patterns are continually shifting. This infographic shows Gartner 2020 IT spending forecast.
Posted: 21 Jan 2020 | Published: 21 Jan 2020
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Cloud Rises Above On-Prem in the Cloud Communications Battle
sponsored by Fuze
WHITE PAPER:
Organizations are increasingly moving their communications to the cloud for increased productivity, cost savings, and simpler management. Learn about other benefits of moving to the cloud, and why so many organizations have already started the transition in this white paper.
Posted: 10 Jan 2020 | Published: 10 Jan 2020
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Cloud-native meets hybrid cloud: A strategy guide
sponsored by Red Hat
EBOOK:
As 2020 begins, it’s time for you to take another look at your IT modernization strategy, keeping in mind the effects of hybrid cloud and cloud-native development on your IT systems. Open this white paper to get started.
Posted: 15 Nov 2019 | Published: 15 Nov 2019
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The Savings and Benefits of Ansible Tower
sponsored by Red Hat
WHITE PAPER:
In this executive overview, get a closer look at the savings and operational benefits one organization realized through three-years of using Red Hat Ansible Tower, including a 146% ROI, a 67% reduction in man hour requirements to deliver on customer agreements, and more.
Posted: 02 Dec 2019 | Published: 29 Jun 2018
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