ACD Systems Reports

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

CW Innovation Awards: Jio taps machine learning to manage telco network
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this case study, learn how India's largest telecom operator built its own machine learning platform to meet the growing data and signalling requirements of new networks.
Posted: 10 May 2021 | Published: 10 May 2021

TechTarget ComputerWeekly.com

CW Middle East - July-September 2022: UAE citizens embrace new digital technologies
sponsored by TechTarget ComputerWeekly.com
EZINE: A survey shows that people in the United Arab Emirates believe next-generation technologies such as 3D printing and artificial intelligence will become widespread in the country. Also read how the UAE has improved its security posture amid mounting cyber threats.
Posted: 22 Jun 2022 | Published: 07 Jul 2022

TechTarget ComputerWeekly.com

Computer Weekly - 8 December 2020: Where next for Windows?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, Windows is still the most-used operating system in enterprises – we look at where Microsoft aims to take it next. We examine some of the key questions for CIOs for their 2021 IT strategy. And we analyse the best practice in preventing distributed denial of service (DDoS) attacks. Read the issue now.
Posted: 08 Feb 2021 | Published: 08 Dec 2020

TechTarget ComputerWeekly.com

CW Europe - September-November 2022: Why Russia could become the world's biggest market for illegal IT
sponsored by TechTarget ComputerWeekly.com
EZINE: Faced with international sanctions and the departure of many global IT suppliers from Russia, companies there are seeking alternative, and sometimes illegal, routes to access IT products. Also read how new requirements are driving scientists and engineers in Europe back to the lab to start developing 6G technology.
Posted: 01 Sep 2022 | Published: 09 Sep 2022

TechTarget ComputerWeekly.com

A Computer Weekly buyer's guide to developer experience
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The better the working conditions of a software developer, the better the results. In this 15-page buyer’s guide, Computer Weekly looks at how to improve productivity, the tools required to build success and the value of in-house expertise.
Posted: 12 Sep 2023 | Published: 12 Sep 2023

TechTarget ComputerWeekly.com

CW Nordics - May-July 2022: How the Estonian government created a digital assistant to support citizens
sponsored by TechTarget ComputerWeekly.com
EZINE: As Estonia finalises the initial version of its government services digital assistant for launch, the man heading the project describes the birth of Bürokratt and beyond. Also read about Helsinki's role in a pan-EU project to introduce drone technology into emergency medical services.
Posted: 11 May 2022 | Published: 26 May 2022

TechTarget ComputerWeekly.com

MicroScope – January 2023: Channel themes for 2023
sponsored by MicroScope
EZINE: In this month's ezine, we provide a guide to the main areas of focus for the channel in the year ahead and look at what makes a good partner incentive programme.
Posted: 09 Jan 2023 | Published: 09 Jan 2023

MicroScope

AI: The Latest IT Tool
sponsored by ServiceNow
EGUIDE: It's important for IT professionals like yourself to know how to distinguish the good AI tools from the bad. That's where this E-Guide should come in handy. Download this E-Guide to learn how artificial intelligence capabilities are augmenting the day-to-day IT tools you're most familiar with.
Posted: 03 Feb 2020 | Published: 03 Feb 2020

ServiceNow