SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE:
Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012
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Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY:
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010
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A Success Story Title & Settlement Services Company Known For Its Integrity Saves Money & Modernizes Communications In The Cloud
sponsored by Sangoma Technologies
CASE STUDY:
Surety Title Company was on a Switchvox on-premise system and looking to move to a hosted solution to accomplish a few goals that had been identified in an effort to future proof their company’s communication. In this case study, learn how they were able to do this with the help of Sangoma.
Posted: 31 Mar 2021 | Published: 31 Mar 2021
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Abzena Moves Its Unified Communications And Collaboration To The Cloud
sponsored by Intrado
CASE STUDY:
After Abzena experienced a number of outages with their on-premises communications solution, they made the decision to move to the cloud. In this case study, learn why Abzena decided to partner with Intrado and uncover the benefits they saw after moving to the cloud.
Posted: 18 Mar 2021 | Published: 18 Mar 2021
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It’s Time To Compose A Better Home Office Experience
sponsored by Avaya
RESOURCE:
In this blog post, learn how Avaya Vantage can help meet the specific needs of the home office worker to enable them to better manage their time, their meetings and their work.
Posted: 05 Apr 2021 | Published: 05 Nov 2020
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Thinking Of Cloud Communications? Here’s How To Match The Right Solution To Your Needs
sponsored by Avaya
RESOURCE:
As we move to a new world of work that freely flows between the office and everywhere else, finding the right UCaaS solution for your organization will be vital. In this blog post, learn 5 tips to help keep the selection process simple and find your best match to maximize the full potential of UCaaS.
Posted: 07 Apr 2021 | Published: 11 Mar 2021
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Customer Engagement: How Your Communication System Makes Or Breaks It.
sponsored by 8x8, Inc.
RESOURCE:
Want to make an impact with customers? The window of opportunity is narrow. So, how do you deliver the experience your customers deserve? In this white paper, learn how 8x8’s X Series can help your transform your customer experience by delivering an integrated system for all communications.
Posted: 16 Feb 2021 | Published: 16 Feb 2021
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Voice-Enabled Teams Solution Providers
sponsored by EvolveIP
RESOURCE:
In this chart, discover how 5 voice-enabled Teams solution providers measure up on a number of key features.
Posted: 12 Feb 2021 | Published: 12 Feb 2021
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Learn How Modern Businesses Are Thriving With The Cloud
sponsored by Sangoma Technologies
ANALYST REPORT:
UCaaS represents a marked departure from yesterday’s premises-based business “phone system”. The transformational impact on employee productivity, business agility and operational efficiencies is driving end-user organizations of all stripes to adopt UCaaS. In this Frost & Sullivan white paper, learn more about the UCaaS market and key trends.
Posted: 31 Mar 2021 | Published: 31 Mar 2021
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Vaccine Distribution Solutions from NWN
sponsored by NWN Corporation
RESOURCE:
Is your organization searching for a way to get a unified view into your entire cloud communications infrastructure? NWN’s Experience Management Platform strives to help you through advanced analytics, reporting, a customer success center and proactive alerting. Click this brief to learn how it’s helping distribute the COVID-19 vaccine.
Posted: 01 Mar 2021 | Published: 01 Mar 2021
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