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ACD Systems Reports
 
SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

A practical approach to ITIL 4 adoption 10 mistakes to avoid and 10 steps to follow
sponsored by ServiceNow
EBOOK: Many common mistakes in an ITIL adoption start with undereducated IT professionals who do not fully understand what ITIL is and how it should be used. Open up this eBook to take a closer look at 10 mistakes to avoid, plus, 10 planning and implementation steps to follow for a seamless ITIL 4 adoption.
Posted: 12 Feb 2021 | Published: 12 Feb 2021

ServiceNow

Collaboration Infographic
sponsored by Redcentric Solutions Ltd
EBOOK: In thie infographic, read through several statistics and information demonstrating why unified communications are becoming more and more necessary in today's everchanging technology landscape.
Posted: 09 Mar 2021 | Published: 09 Mar 2021

Redcentric Solutions Ltd

Let’s Create A More Connected World
sponsored by AVI-SPL
WHITE PAPER: You adapted quickly to the stresses of COVID-19. But, now it’s time to create a long-term plan for improving and shaping your global operations. In this white paper, uncover 5 broad areas that can help you reshape and optimize your workplace and employees experience – and keep your organization connected across geographic boarders and time zones.
Posted: 08 Apr 2021 | Published: 08 Apr 2021

AVI-SPL

IT Modernization Driving Business Transformation
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper covers three stories from companies that have modernized their IT environments to digitalize and expand their ways of doing business in the face of a global pandemic. Open now to take a look.
Posted: 17 Feb 2021 | Published: 17 Feb 2021

Hewlett Packard Enterprise

Importance of Audio Within Government
sponsored by Shure Inc
BLOG: Speech intelligibility and general audio quality play a critical role in the overall effectiveness of a video conferencing system – especially when it comes to government communications. Read this article to learn more about the importance of audio within government.
Posted: 29 Jun 2021 | Published: 25 Jun 2021

Shure Inc

The 2021 Digital Campus: Cloud Communications as the Catalyst to Learning Innovation
sponsored by Avaya
WHITE PAPER: Digital transformation in higher education is a key strategy, and communications and collaboration can be a gamechanger. Retiring outdated communication modalities and leveraging the capabilities and benefits of cloud-based communications remains an imperative. To learn more, download this Aragon Research report.
Posted: 25 Mar 2021 | Published: 22 Feb 2021

Avaya

TechTarget - Security Guide Zoom Video Communications, Inc.
sponsored by Zoom Video Communications
WHITE PAPER: Zoom places security as the highest priority in the operations of its suite of products and services. They strive to continually provide a robust set of security features and practices to meet the requirements of businesses for safe and secure collaboration. In this white paper, learn about the security features that are available with Zoom.
Posted: 25 Mar 2021 | Published: 25 Mar 2021

Zoom Video Communications

A Computer Weekly Buyer's Guide to Hyperautomation and Bots
sponsored by ComputerWeekly.com
EGUIDE: The advantages of bots are only multiplying for businesses across the globe. In this 15-page buyer's guide, Computer Weekly looks at how robotic process automation is evolving, the benefits it brings for coders and the ways artificial intelligence can enhance customer service.
Posted: 30 Apr 2021 | Published: 30 Apr 2021

ComputerWeekly.com
 

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