ACD Systems

EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.

Posted: 24 Feb 2012 | Published: 24 Feb 2012

CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.

Posted: 11 Oct 2010 | Published: 11 Oct 2010

CASE STUDY: As PopSockets continued to grow and open design centers across the United States, they realized that they needed a scalable video conferencing platform that could help them communicate and collaborate effectively. In this case study, learn how PopSockets was able to implement Zoom to improve communication throughout the organization.

Posted: 06 Nov 2019 | Published: 30 Sep 2019

PRODUCT OVERVIEW: With a cloud phone system, also known as hosted VoIP, you can eliminate the significant cost of managing and maintaining on-premises communications systems. In this product overview, learn more about Nextiva Cloud Phone Systems.

Posted: 08 Oct 2019 | Published: 08 Oct 2019

CASE STUDY: In this brief case study, learn how Jersey College was in search for an alternative VoIP provider that was a reliable and cost-effective system.

Posted: 16 Oct 2019 | Published: 16 Oct 2019

CASE STUDY: Aqua-Tots Swim Schools was quickly expanding across the US, and needed to find a new communication provider. They decided to use Nextiva, and implement a VoIP system. Learn about the swim schools’ experience upgrading their communication suite in this case study.

Posted: 10 Oct 2019 | Published: 10 Oct 2019

EGUIDE: Last year, Lenovo added a newer, smaller partner to the mix when it launched ThinkAgile CP Series powered by software from startup Cloudistics. So what does Cloudistics bring to the partnership and how does the offer compare to others on the market? Read the following vendor-agnostic TechTarget e-guide to see for yourself.

Posted: 23 Oct 2019 | Published: 21 Oct 2019

WHITE PAPER: The on-premise PBX served companies well for a while, but the way we communicate and transact business has evolved. In today’s economy, organizations must be agile. In this whitepaper, learn how the Zoom platform can help improve your organization’s efficiency by integrating video, phone, meetings, and messaging into 1 platform.

Posted: 05 Nov 2019 | Published: 30 Jun 2019

WHITE PAPER: Being productive away from the office is about more than having a smartphone and a laptop. It's about having access to the right tools, the right information and the right contacts—all in a format that meets the particular challenges of the mobile worker. Read this white paper for tips on how to maintain an efficient mobile workforce.

Posted: 28 Aug 2019 | Published: 28 Aug 2019

PRODUCT OVERVIEW: Technology is transforming the workplace and yours is no exception. Empower your people with the tools to connect with constituents, colleagues and partners with Verizon's Unified Communications and Collaboration as a Service (UCCaaS) for Government: State Local and Education Edition (SLED). Learn about it in this white paper.

Posted: 26 Sep 2019 | Published: 26 Sep 2019