ACD Systems Reports

SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Get Started with Threshold Monitoring
sponsored by Beta Systems
EGUIDE: Download this E-Guide to learn best practices for threshold monitoring including tips on defining thresholds, alerting configuration, and tips on establishing reporting processes.
Posted: 04 Nov 2021 | Published: 15 Jun 2020

Beta Systems

Magic Quadrant For Unified Communications As A Service, Worldwide
sponsored by Zoom Video Communications
ANALYST REPORT: Gartner, the world’s leading information technology research and advisory firm, has named Zoom a Leader in the 2021 Magic Quadrant for UCaaS, Worldwide. Read the report to learn why they were named a leader.
Posted: 26 Mar 2021 | Published: 11 Mar 2022

Zoom Video Communications

Audio Basics- ROOM TYPES AND MIKING ROOMS
sponsored by Shure Inc
WHITE PAPER: The optimal audio solution for any given meeting space depends on a wide range of factors, including the size of the room, the number of people involved, the number of presenters and the style of presentation. In this Shure white paper, get a sense of which microphones work best in different types of business rooms.
Posted: 08 Feb 2021 | Published: 11 Dec 2020

Shure Inc

Security Guide Zoom Video Communications, Inc.
sponsored by Zoom Video Communications
WHITE PAPER: Zoom places security as the highest priority in the operations of its suite of products and services. They strive to continually provide a robust set of security features and practices to meet the requirements of businesses for safe and secure collaboration. In this white paper, learn about the security features that are available with Zoom.
Posted: 25 Mar 2021 | Published: 25 Mar 2021

Zoom Video Communications

CW Nordics - August-October 2022: Norway struggles to keep up with demand for tech specialists
sponsored by ComputerWeekly.com
EZINE: The growing importance of IT in all industries, along with a shortage in skills, make for an excellent high-tech job market for candidates in Norway. Read how recruiters are struggling to keep up with demand. Also read how the Danish government encourages research in strategic fields to attract tech companies.
Posted: 04 Aug 2022 | Published: 25 Aug 2022

ComputerWeekly.com

The Rise of the Video-Enabled Digital Workplace
sponsored by VBrick
ANALYST REPORT: Video technologies are taking their turn in the corporate spotlight. Adoption of business video solutions surged during the first half of 2020 as COVID-19 quarantines spurred a new class of work-from-home employees, and it shows no signs of slowing down. Check out this report for an in-depth look at the present and future of business video.
Posted: 08 Feb 2021 | Published: 08 Sep 2020

VBrick

Hyperconverged Infrastructure
sponsored by HPE and Intel®
EBOOK: This 65-page e-book explores the technical and business benefits that come from implementing HCI, with detailed chapters on overcoming network issues that impede HCI agility, virtualization challenges and how the cloud is changing IT, and more.
Posted: 13 May 2021 | Published: 21 Jan 2019

HPE and Intel®

CW Middle East - April-June 2022: UAE and UK researchers work on 'trustworthy' cloud OS for datacentres
sponsored by ComputerWeekly.com
EZINE: Imperial College London is embarking on a three-year project with an Abu Dhabi-based group of researchers to find ways for datacentre operators and cloud providers to secure their infrastructure. Also read how Dubai is positioning itself to reap the benefits of a promising global market for drone technology.
Posted: 22 Mar 2022 | Published: 07 Apr 2022

ComputerWeekly.com