All resources sponsored by:

BMC

1 - 25 of 35 Matches
Energy Queensland Embarks on Digital Workplace Journey
sponsored by BMC
CASE STUDY:Dealing with major IT service inefficiencies? Download this case study to see how exactly Energy Queensland, the largest Australian electric company, used Remedy and BMC Discovery to boost service management through IT infrastructure, resulting in 40% better request handling time and 50% better change assessments.
Posted: 16 Sep 2019 | Published: 16 Sep 2019
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The 3 Core Components of BMC Helix
sponsored by BMC
PRODUCT OVERVIEW:Both internal and external service management strategies are in the midst of a substantial paradigm shift thanks to the growing viability of cognitive technology and automation. Inside, dive into the three core elements that comprise a modern cognitive service management strategy.
Posted: 16 Jul 2019 | Published: 16 Jul 2019
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Transport for London Customer Story
sponsored by BMC
CASE STUDY:Since implementing a mobile workforce London transportation has seen accelerated ticket exchanges while savings costs. Read this case study to see how Transport for London turned mobile devices into a workforce solution that helped solve London's transportation issues.
Posted: 16 Jul 2019 | Published: 31 Dec 2017
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ITIL V4: Intro to the 2019 ITIL Update
sponsored by BMC
RESOURCE:Dive into this article to find out what's new within the fourth iteration of ITIL, including the most recent batch of certifications, and find out what's changed since the V2 and V3 editions.
Posted: 15 Jul 2019 | Published: 18 Sep 2019
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The Truth About Cognitive and AI
sponsored by BMC
RESOURCE:AI and cognitive technologies are finally ready to shed their sci-fi associations and make an impact on day-to-day business and IT operations, and companies are eager to dive in. Inside, find out why IT service management might be the best place to get started.
Posted: 15 Jul 2019 | Published: 06 Dec 2018
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Will ITIL Die or Be Reborn in the DevOps Era?
sponsored by BMC
RESOURCE:Is DevOps the end of ITIL? Or can ITIL and DevOps work together harmoniously? Jump into this blog to read further in to the DevOps vs. ITIL argument from several industry perspectives – and find out what factors should determine your IT organization's strategy moving forward.
Posted: 12 Jul 2019 | Published: 28 Nov 2018
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The Future of Service Management
sponsored by BMC
WHITE PAPER:Find out what's on the horizon for ITSM as artificial intelligence and machine learning start to become standard service management technology options – and take a closer look at the impact that cognitive service management strategies can have on productivity, service accuracy, and more.
Posted: 12 Jul 2019 | Published: 12 Jul 2019
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Helix Chatbot: Empower the Digital Workplace with Enterprise Chatbots
sponsored by BMC
PRODUCT OVERVIEW:View this white paper to learn how chatbots can help empower your digital workplace, and review how a BMC Helix Chatbot can help your organization drive business value, reduce costs, and improve user experiences.
Posted: 11 Jul 2019 | Published: 31 Dec 2018
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BMC Helix: Deliver everything-as-a-service with intelligent, omni-channel experiences in the cloud
sponsored by BMC
WHITE PAPER:Growing service demands have placed a heavy burden on the businesses providing them, and the cost of managing these services is resource intensive. Read this short 2-page whitepaper to learn how a BMC Helix cloud can provide your business support in service management.
Posted: 11 Jul 2019 | Published: 11 Jul 2019
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ITIL Certification: Cost & Benefit Analysis
sponsored by BMC
RESOURCE:Is earning an ITIL certification worth the investment? Jump into this blog post to weigh the costs and the benefits of an ITIL certification at varying levels – and learn how to determine if it's the right move for your career.
Posted: 10 Jul 2019 | Published: 12 Nov 2018
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Examining the Business Impact of ITSM, Digital Workspaces, and Chatbots
sponsored by BMC
WHITE PAPER:The consequences of slotting digital workspace, ITSM, and chatbot platforms into existing IT environments aren't always readily apparent – especially when making the case to business stakeholders. Inside this Forrester analysis, read through the benefits, costs, and risks associated with these investments, from ROI to expected operating costs.
Posted: 29 May 2019 | Published: 31 Jan 2019
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The Business Value of BMC Helix Discovery Software
sponsored by BMC
WHITE PAPER:Open up this IDC report to find out how nine organizations utilized discovery software to improve visibility into their data center and software stacks, increase auditing efficiency, and more, ultimately earning each organization an average five-year ROI of 470%.
Posted: 29 May 2019 | Published: 29 May 2019
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All Transformation Starts Here
sponsored by BMC
WHITE PAPER:Portfolio discovery and planning provides IT teams with the visibility and insight necessary to identify and migrate the right components, at the right time, in the right way. Open this whitepaper to learn how to develop a portfolio discovery strategy that can set your cloud environment up for success through every step of its lifecycle.
Posted: 28 May 2019 | Published: 31 Dec 2018
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TOPICS:  Cloud Computing

Cognitive Service Management: The Next Stage of ITSM
sponsored by BMC
WHITE PAPER:Is traditional ITSM strategy enough to keep up with spiking user demands, now and into the future? Jump into this white paper to learn how ITSM is evolving through the steady integration of artificial intelligence and machine learning capabilities – a new methodology commonly referred to as cognitive service management (CSM).
Posted: 28 May 2019 | Published: 28 May 2019
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Why Discovery Is Critical to Multi-Cloud Success
sponsored by BMC
WHITE PAPER:Open this whitepaper to learn how multi-cloud discovery provides insight into your assets and their relationships across your environments, and can help you reduce cloud cost and risk.
Posted: 24 May 2019 | Published: 31 Dec 2017
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TOPICS:  Cloud Computing

Automate Cloud & DevOps Initiatives Across All Phases
sponsored by BMC
WHITE PAPER:The combination of DevOps and cloud change a lot about how and where work gets done, but not necessarily how quickly. Access this E-Book to learn how to efficiently automate cloud workloads and DevOps throughout your entire development process.
Posted: 24 May 2019 | Published: 31 Dec 2018
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Leveraging The Power Of The Mainframe
sponsored by BMC
WHITE PAPER:Having more intelligent and automated detection, remediation, and operations in your mainframe is crucial to maintaining an agile, digital business—and there has never been a better time for investing in AI and machine learning technologies to do so. Read this white paper to learn about the opportunities and benefits in automating your mainframe.
Posted: 23 May 2019 | Published: 31 Dec 2018
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Making Business Workflows First-Class Citizens In The Modern Software Delivery Life Cycle
sponsored by BMC
ANALYST BRIEF:Open this analyst brief to learn how jobs-as-code and batch processing can lead to increased efficiency between dev and ops teams, and even lead to far fewer errors in production.
Posted: 23 May 2019 | Published: 31 Oct 2017
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How to Select a Workload Automation Tool
sponsored by BMC
WHITE PAPER:Workload automation (WLA) is a critical component of modern IT operations. Continue reading to unearth the criteria identified by real users and automation experts for use in pinpointing the WLA solution of best fit for your IT department
Posted: 22 May 2019 | Published: 22 May 2019
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Simplifying Big Data in a Multi-Cloud World with Streamlined Workflows
sponsored by BMC
WHITE PAPER:To keep big data multi-cloud projects flowing efficiently, consider implementing an automated workflow management and data integration platform—so more time is spent on utilizing actionable insights than tired operational processes. Read more information here.
Posted: 21 May 2019 | Published: 31 Dec 2018
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How Do You Really Put AI to Work for ITOps?
sponsored by BMC
WHITE PAPER:Find out how machine data and AIOps platforms are helping encumbered IT teams make sense out of the intricacies of modern infrastructure and applications – finding patterns, diagnosing problems, and even predicting future changes.
Posted: 20 May 2019 | Published: 20 May 2019
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Meet the Challenges of the Digital Age with Control-M
sponsored by BMC
WHITE PAPER:Read this white paper to learn how a cloud-compatible workflow automation solution can help smoothly transition businesses into a digital model best fit for reaping analytics insights and making data-driven decisions.
Posted: 20 May 2019 | Published: 31 Dec 2018
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11 Guidelines for Minimizing Vulnerability for IBM z/OS while Improving Compliance
sponsored by BMC
WHITE PAPER:The traditionally under protected enterprise mainframe can be a huge target for hackers. So, how do you safeguard it? In this white paper, learn about 11 steps you can take to strengthen z/OS security and compliance—and safeguard your critical business data.
Posted: 20 May 2019 | Published: 20 May 2019
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TrueSight Cloud Security
sponsored by BMC
WHITE PAPER:Download this resource to learn how TrueSight Cloud Security can automate security and compliance checks and remediation across your multi-cloud platforms.
Posted: 17 May 2019 | Published: 17 May 2019
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6 Steps to Successful Capacity Management
sponsored by BMC
WHITE PAPER:Inside this 12-page guide, uncover 6 IT infrastructure best practices that can help you smooth out capacity inconsistencies across your entire stack – including on-prem and cloud.
Posted: 17 May 2019 | Published: 17 May 2019
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