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ACD Systems White Papers (View All Report Types)
 
Definitive Guide to Working from Home
sponsored by Pexip
WHITE PAPER: Remote working is nothing new. As organizations realize the importance of remote work to continue business operations, keep employees happy, and stay competitive, the rate of working from home has skyrocketed. In this white paper, explore 7 tips that can help you stay productive and engaged away from the office.
Posted: 01 Apr 2020 | Published: 01 Apr 2020

Pexip

Everyone Working Together: Connecting Today’s Mobile Workforce
sponsored by Motorola, Inc.
WHITE PAPER: Geographically dispersed teams and field-based workers need a reliable, two-way communications service to support tighter collaboration, real-time information sharing and better decision making. In this white paper, learn how the Motorola WAVE can help to connect teams across different devices, networks and locations.
Posted: 17 Mar 2020 | Published: 17 Mar 2020

Motorola, Inc.

Transformational Shift in Business Communication
sponsored by CallTower, Inc.
WHITE PAPER: By the end of 2020, 41% of all organizations are expected to use Microsoft Teams, according to a recent survey. In this white paper, learn how organizations can get the most from Microsoft Teams with CallTower for Microsoft Teams Direct Routing.
Posted: 28 Jan 2020 | Published: 28 Jan 2020

CallTower, Inc.

Reducing MTTR the Right Way: 10 Best Practices
sponsored by New Relic
WHITE PAPER: MTTR — or mean time to resolution — is one of the most widely used metrics in the systems reliability toolbox. It’s also one of the most misunderstood. Jump inside this guide to learn 10 best practices designed to help your team better utilize and reduce MTTR.
Posted: 18 May 2020 | Published: 18 May 2020

New Relic

Cloud Communications: Move to the Cloud in 5 Easy Steps
sponsored by Mitel Networks Limited
WHITE PAPER: Discover 5 easy steps to help you move your phone system to the cloud so that you can unlock the speed, agility, and flexibility of cloud communications.
Posted: 23 Jan 2019 | Published: 31 Dec 2018

Mitel Networks Limited

Power Your Production with Team Communications
sponsored by Motorola, Inc.
WHITE PAPER: The time is now to imagine a world where devices, networks, and locations don’t matter. A world where workers from production lines, to plant managers can communicate instantly. In this white paper, learn how a Unified Team Communications solution from Motorola Solutions can help to power collaboration between your manufacturing team.
Posted: 24 Feb 2020 | Published: 24 Feb 2020

Motorola, Inc.

A perfect day: Digital Communications in Education
sponsored by Vonage
WHITE PAPER: In the age of digital education, the typical student and teacher journey no longer begins and ends in the classroom. Rather, it unfolds over time, across many scenarios, touchpoints, and communication channels. Follow the learning scenarios in this infographic to see how experiences are being reimagined across the education industry.
Posted: 23 Mar 2020 | Published: 23 Mar 2020

Vonage

Emerging Trends with IT Monitoring Tools
sponsored by Zenoss, Inc.
WHITE PAPER: Read this brief interview with 451 Research senior analyst Nancy Gohring to learn her takes on the latest IT monitoring trends – including AI, IT tool consolidation, and more.
Posted: 26 Aug 2019 | Published: 26 Aug 2019

Zenoss, Inc.

Software-Defined Voice Network
sponsored by AudioCodes
WHITE PAPER: In this white paper, learn about Software-Defined Voice Network, an innovative approach to digital transformation in large enterprise communications and collaboration networks that promise to optimize network performance and reduce operational costs without having to replace existing phone solutions.
Posted: 06 Apr 2020 | Published: 06 Apr 2020

AudioCodes

Viasat Transforms IT Operations Through Splunk Machine Learning, Predictive Analytics
sponsored by Splunk
WHITE PAPER: Download this case study to learn how Viasat integrated Splunk's predictive analytics and machine learning capabilities into their existing Splunk Enterprise ecosystem, leaving a lasting impact on their business through features like proactive IT monitoring, enhanced business analytics capabilities, and more.
Posted: 25 Mar 2019 | Published: 25 Mar 2019

Splunk
 

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