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IT Customer Support Reports
 
Who's feeling the heat in your business?
sponsored by Unify
WHITE PAPER: Access this white paper to learn why it pays off to integrate your business and communication systems.
Posted: 06 Mar 2015 | Published: 01 Oct 2013

Unify

Are You Outpacing Your Executive Peers in Customer Service?
sponsored by Oracle Corporation
ANALYST REPORT: Access this in-depth white paper to learn more about common ways your organization could be overestimating the efficacy of your current customer service strategy and how you can spice up your CRM to reach more customers more effectively.
Posted: 05 Mar 2015 | Published: 05 Mar 2015

Oracle Corporation

The Age of Social Media: Lead Generation and Brand Authenticity
sponsored by Marketo
WHITE PAPER: This white paper considers the advantages of social media in regards to lead generation. Access now to find out how you can implement a profitable social media strategy by targeting a variety of platforms with specific plans of action, and how your sales leads will benefit.
Posted: 28 Jan 2015 | Published: 28 Jan 2015

Marketo

How to Manage Your Multichannel Digital Properties for Exceptional Customer Experiences
sponsored by IBM
WHITE PAPER: Access this technical resource to gain a deeper understanding of the management of digital assets.
Posted: 20 Jan 2015 | Published: 20 Jan 2015

IBM

Retail Re-Imagined: How to Keep Pace with the Always-Connected Consumer
sponsored by Toshiba
EGUIDE: Find out what it takes to provide an exceptional omni-channel experience for your consumers.
Posted: 10 Dec 2014 | Published: 10 Dec 2014

Toshiba

Accelerate Your Website and Improve the User Experience
sponsored by Radware
CASE STUDY: Luxury Travel sees 200% improvement in the delivery of the Kiwi Collection homepage on a global basis, reducing the average home page load time from 13.3 seconds to 6.4 seconds.
Posted: 03 Dec 2014 | Published: 31 Dec 2013

Radware

How Personalized, Compliant Service Boosts Loyalty and Avoids Liability
sponsored by Oracle Corporation
WHITE PAPER: Access this informative white paper to learn more about the complex relationship between compliance and personalization. Get 5 steps to boost loyalty and avoid liability.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

Oracle Corporation

Empowered Customers Expect More: Oracle vs. eGain
sponsored by Oracle Corporation
RESOURCE: Discover the differences between leading customer service platform e-gain and Oracle in a head-to-head comparison. Access this concise fact sheet to discover which software could help you manage your customer experience and engage the empowered customer.
Posted: 03 Mar 2015 | Published: 03 Mar 2015

Oracle Corporation

The Adobe EchoSign advantage for media and entertainment
sponsored by Adobe EchoSign
WHITE PAPER: Access this white paper for information about e-signatures in the media sector.
Posted: 23 Feb 2015 | Published: 23 Feb 2015

Adobe EchoSign

Maximizing Profitability and Customer Service in Banking with Automated Financial Transactions
sponsored by IBM
ANALYST REPORT: Access this report today to learn how a single, central, open architecture solution that integrates disparate systems can improve financial institutions' profit margins, compliance, and customer satisfaction.
Posted: 26 Jan 2015 | Published: 21 Jul 2014

IBM
 
 
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