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Carrier Switches (Churn)

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Carrier Switches (Churn)Reports
 
Harnessing Data Captured from the Internet of Things to Deliver Revolutionary New Services
sponsored by IBM
CASE STUDY: Find out how one industry-leading platform that captures, processes and analyzes big data in real time for actionable insights helped Hildebrand uncover the potential to transform their business.
Posted: 09 Sep 2014 | Published: 30 Apr 2014

IBM

Business Process Automation Helps Bank Boost Efficiency
sponsored by Automic
CASE STUDY: SGBT, a top bank in Luxembourg, found itself burdened by the need to continually adapt its IT systems to meet the changing demands on business processes. The bank turned to task automation to help streamline their business processes and boost efficiency
Posted: 17 Sep 2014 | Published: 17 Sep 2014

Automic

IBM Connect 2014 Open General Session Demo on Exceptional Customer Experiences
sponsored by IBM
VIDEO: The following video demo highlights how a fictional company, Greenwell Financial, used IBM's Digital Experience platform to create market-leading customer experiences. Additionally, this demo explores new features coming in the platform such as renditions, new integrations, and more.
Posted: 16 Sep 2014 | Premiered: 16 Sep 2014

IBM

The Next Generation of Case Management Solutions Webinar
sponsored by OpenText
WEBCAST: View this informative webcast to discover a single process and case management platform that allows each end user to set new tasks and change the nature of the case midstream without any disruption of process.
Posted: 15 Aug 2014 | Premiered: May 20, 2014

OpenText

How to Drive Revenue with a Modern Sales Cloud
sponsored by Oracle Corporation
WHITE PAPER: This two-page resource addresses a system that gives sales managers the tools they need to proactively pursue sales goals, understand customers, manage sales channels, and optimize coverage.
Posted: 08 Sep 2014 | Published: 31 Mar 2014

Oracle Corporation

A Quick Peek at the Data.com App
sponsored by Salesforce Data.com
WHITE PAPER: Find out how one vendor's technology can give your sales team a competitive edge by giving you a 360-degree view of your customers.
Posted: 20 Aug 2014 | Published: 20 Aug 2014

Salesforce Data.com

Multi-Channel Customer Experience: The Next Battleground for Mid-Size Businesses
sponsored by Genesys
WHITE PAPER: This paper will discuss the changing nature of the customer experience; outline the need for and benefits of a multi-channel contact center; highlight the key drivers and challenges companies must consider as they embark on this approach; identify what to look for in a vendor partner; and offer best practices for success.
Posted: 11 Sep 2014 | Published: 11 Sep 2014

Genesys

Kogan.com centralises IT infrastructure with Google Apps
sponsored by Google
WHITE PAPER: Explore this resource to discover how one large online company was able to centralize its IT infrastructure, enhance communications internally and externally, and ensure zero downtime with respect to emails and work documents with the help of Google Apps.
Posted: 18 Aug 2014 | Published: 18 Aug 2014

Google

Expert Tips for Social CRM Strategies
sponsored by Attensity
EGUIDE: The following expert e-guide explores how organizations can most effectively leverage the social media tools at their disposal – including Twitter, Facebook and Pinterest – to build a loyal customer base and keep one step ahead of the competition.
Posted: 29 Aug 2014 | Published: 29 Aug 2014

Attensity

Aberdeen Research: Making the Most of your CRM: How Best-in-Class Sales Teams Maximize Revenue and Customer Experience
sponsored by Oracle Corporation
WHITE PAPER: Customer relationship management (CRM) is an essential ingredient, but success isn't achievable if the customer in CRM is not fully supported by the selling organization. This Aberdeen Group research report displays the dramatic performance differentials between users and non-users of CRM technology.
Posted: 05 Sep 2014 | Published: 30 Jun 2013

Oracle Corporation
 
 
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