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The Adobe EchoSign advantage for heatlhcare
sponsored by Adobe EchoSign
WHITE PAPER: Access this white paper to learn more about e-signatures in the healthcare sector.
Posted: 23 Feb 2015 | Published: 23 Feb 2015

Adobe EchoSign

Speech-to-Text Analytics Reveals New Insights Into Consumer Behavior
sponsored by IBM
WHITE PAPER: This white paper describes how Telerx, a global contact center outsourcing provider, embrace the methods that modern consumers are utilizing to share their opinions and turned raw data into valuable insight for their clients.
Posted: 20 Feb 2015 | Published: 31 Jan 2013

IBM

Top Questions to Ask Your Field Service Vendor
sponsored by Oracle Corporation
WHITE PAPER: Choosing the field service management solution is a critical choice for any organization. But how can you tell which features will complement your business strategy?Access this exclusive guide with questions to help you evaluate different service providers in 8 key areas.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

Oracle Corporation

Redefining Customer Loyalty: Using Psychology for Better Customer Service.
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Organizations are investing in business models to more effectively engage with digital consumers at every touch point in the consumer experience lifecycle. Access this in-depth white paper to learn more about the way in which organizations are redefining their standards of customer loyalty in the modern era.
Posted: 10 Mar 2015 | Published: 31 Dec 2014

Oracle Corporation UK Ltd

Perception and Reality: How Telecom Disappoints Customers
sponsored by Oracle Corporation
RESOURCE: In this informative fact sheet get raw numbers on the quality of customer service delivered by communications and telecom companies. Learn about comm companies' lackluster omni-channel service and how investing in improved products could be an opportunity for telecom companies to outpace other industries in customer service.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

Oracle Corporation

The Multichannel Mandate: Ready, Set, Automate
sponsored by SearchCRM
EBOOK: Automation technology can help contact centers get tie multichannel communications together and offer better customer service -- if it's set up and executed properly.
Posted: 20 Mar 2015 | Published: 20 Mar 2015

SearchCRM

Enable Real-Time Data with Unified Computing and Deliver Superb Service
sponsored by Cisco Systems, Inc.
CASE STUDY: Mohawk Industries was in need of a new unified computing system that would allow them to improve productivity and customer satisfaction as well as allow them to shift from reactive to proactive management. The following case study reveals the solution that allowed them to reach their goals.
Posted: 27 Mar 2015 | Published: 27 Mar 2015

Cisco Systems, Inc.

6 Tips from the Experts for Moving from Reactive to Proactive Services
sponsored by ServiceMax
VIDEO: A key way companies are diff¬erentiating their service organizations is by moving from reactive to proactive services. In this resource, learn 6 tips to help you migrate to proactive services.
Posted: 25 Feb 2015 | Premiered: 20 Jan 2015

ServiceMax

Event Processing with Inference Rules
sponsored by TIBCO Software Inc.
WHITE PAPER: Event processing is imperative for organizations that want to achieve competitive advantage by providing better customer service, reducing costs, and improving visibility into business operations.This paper describes an approach to event processing with inference rules. Read on to learn more.
Posted: 19 Mar 2015 | Published: 17 Apr 2014

TIBCO Software Inc.

Building the New Workplace: The Power of People, Culture, and Technology
sponsored by Google
WHITE PAPER: Access this white paper today to learn how one platform is helping business teams to create high-performing workforces, drive innovation, and speed up processes through improved collaboration and a modern technology infrastructure.
Posted: 11 Mar 2015 | Published: 30 Apr 2014

Google
 
 
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