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10 Pains Wreaking Havoc on Your HR Department
sponsored by FinancialForce
WHITE PAPER: This resource provides HR professionals' major pain points along with solutions to fix them. Read on for a list of 10 HR problems.
Posted: 22 Dec 2014 | Published: 22 Dec 2014

FinancialForce

Get Social with Customer Service Interactions
sponsored by Oracle Corporation UK Ltd
RESOURCE: Access the following white paper to uncover the importance of—and how to—jump on the social media bandwagon to improve brand image, increase customer retention, sales, and more.
Posted: 08 Dec 2014 | Published: 31 Dec 2013

Oracle Corporation UK Ltd

B2B Integration & Collaboration: Driving the return
sponsored by IBM
WEBCAST: Check out this webcast to learn about B2B collaboration and driving the return to pay the way for success.
Posted: 23 Jan 2015 | Premiered: Jan 23, 2015

IBM

IDC Opinion – IBM Connect 2014 – Getting Even Smarter
sponsored by IBM
WHITE PAPER: This IDC Insight summarizes the key themes presented and announcements made at the IBM Connect 2014, an annual IBM customer and partner event held in Orlando, Florida.
Posted: 22 Jan 2015 | Published: 22 Jan 2015

IBM

Keep Customers Happy with Personalized Shopping Experiences
sponsored by [24]7
WHITE PAPER: Download this valuable infographic now to hear the story of how one father delivered the tablet of his daughter's dreams for her birthday thanks, in large part, to customer experience powered by [24]7.
Posted: 23 Jan 2015 | Published: 23 Jan 2015

[24]7

How to Stay Connected in a World Booming With Data and Innovation
sponsored by Cisco Systems, Inc.
WHITE PAPER: This resource highlights the importance of staying connected within the business world, and particularly focuses on the Asia-Pacific region.
Posted: 30 Jan 2015 | Published: 26 Nov 2014

Cisco Systems, Inc.

Forrester Market Overview: Digital Customer Experience Delivery Platforms
sponsored by IBM
WHITE PAPER: Access this critical report to gain a comprehensive understanding of the how software vendors tackle the multichannel experience mandate.
Posted: 20 Jan 2015 | Published: 26 Nov 2012

IBM

12 Reasons you Don't Need to Monitor Your Apps
sponsored by IBM
WHITE PAPER: This sarcastic guide gives insight into why application monitoring is so important to application success and business/customer relationships. Read on for 12 (very false) reasons why you don't need to monitor your applications.
Posted: 29 Jan 2015 | Published: 29 Jan 2015

IBM

Rethink Customer Service for a Multichannel World
sponsored by SearchCRM
EBOOK: In order to really succeed at customer relationships, C-suite executives are -- finally -- warming up to multichannel communication.
Posted: 17 Nov 2014 | Published: 17 Nov 2014

SearchCRM

Retail Re-Imagined: How to Keep Pace with the Always-Connected Shopper
sponsored by Toshiba
EGUIDE: Find out how retailers are replicating the brand experience at every touchpoint.
Posted: 10 Dec 2014 | Published: 10 Dec 2014

Toshiba
 
 
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