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How to Sell More this Holiday Season through Smarter Customer Interactions
sponsored by Harte Hanks
RESOURCE: This blog posts aims to help retailers sell more over the holiday season through smarter customer interactions. Read now to get top CRM tips.
Posted: 16 Sep 2015 | Published: 19 Aug 2015

Harte Hanks

Research Report: What Makes a Winning Sales Team in 2015?
sponsored by
RESEARCH CONTENT: What does the age of buyer sophistication mean for today's sales teams, and which practices separate thriving sales leaders from those merely treading water? Access this research report, which synthesizes responses from 2372 global sales leaders to determine 4 key trends for the present and future of the sales industry.
Posted: 17 Sep 2015 | Published: 17 Sep 2015

Costume SuperCenter Creates a CDN Strategy Worthy of Customer Retention
sponsored by Limelight Networks, Inc.
CASE STUDY: In the competitive world of e-commerce, your brand's speed, availability and customer service should surpass that of your peers. Access this case study to uncover content delivery network (CDN) strategies that yield increased conversions and operational efficiency.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Limelight Networks, Inc.

Social is for Closers
sponsored by Microsoft
EBOOK: This eBook outlines how you can use online networks to build relationships and boost sales for your organization. Discover why forming authentic connections with customers can have a positive impact on customer experience and your company's bottom line.
Posted: 02 Oct 2015 | Published: 02 Oct 2015


How to Design an IBM BPM Solution
sponsored by IBM
WHITE PAPER: This white paper goes into significant depth about designing a business process management (BPM) system that fits your organization. Included in this guide are several important aspects you should consider when starting your project.
Posted: 10 Sep 2015 | Published: 19 Feb 2015


Failing to Meet Mobile App User Expectations: A Mobile App User Survey
sponsored by Hewlett-Packard Company
RESOURCE: Read on to learn about the effects of problematic mobile apps on user satisfaction and how your organization can prevent app error and keep customers loyal.
Posted: 29 Sep 2015 | Published: 29 Sep 2015

Hewlett-Packard Company

Top Trends Shaping Customer Communications Archiving
sponsored by EMC
WHITE PAPER: This expert white paper explores the advantages of moving to a next-generation customer communications archiving solution, and offers best practices for a successful deployment.
Posted: 24 Sep 2015 | Published: 24 Sep 2015


Harvard Business Review - Rethinking the IT Business Partnership
sponsored by Oracle Corporation
VIDEO: Access this video to see a discussion about the importance of IT responsiveness and the popular adoption of business relationship management. Watch now to see how consistent communication throughout your enterprise's departments can eliminate complexity and help IT respond appropriately to customer needs.
Posted: 02 Oct 2015 | Premiered: 02 Oct 2015

Oracle Corporation

Fixing the cracks: Reinventing loyalty programs for the digital age
sponsored by
ESSENTIAL GUIDE: This global report by Capgemini Consulting reveals that loyalty programmes have not evolved with the digital age and are failing to engage consumers. It also offers strategies to improve customer engagement.
Posted: 24 Sep 2015 | Published: 24 Sep 2015

How Saint-Gobain CPS Gave Clients Real-Time Order Status Updates through Innovative Mobile Apps
sponsored by IBM
CASE STUDY: In this case study, find out how one high-performance habitat solution provider designed and implemented iOS and Android mobile apps to deliver real-time delivery status for the company, its haulers and its clients.
Posted: 28 Aug 2015 | Published: 30 Apr 2015

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