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Carrier Switches (Churn)

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Carrier Switches (Churn)Reports
 
Improve Service with a Single View of the Customer
sponsored by Informatica
WHITE PAPER: Uncover the impact of cloud master data management (MDM) on CRM success, as well as the 5 stages of the customer lifecycle.
Posted: 20 Aug 2014 | Published: 30 Jun 2013

Informatica

Solving Challenges with Big Data & Analytics - Retail Industry
sponsored by IBM
VIDEO: Find out how a retailer utilizes social media analytics, predictive analytics and big data to stay on top of emerging trends, and better connect with younger customers.
Posted: 11 Jul 2014 | Premiered: 11 Jul 2014

IBM

Build for Growth: Master the ICM Advantage in the Life Sciences - How Incentive Compensation Management Fuels Dynamic, High-Performing Pharmaceutical and Medical Device Businesses
sponsored by IBM
WHITE PAPER: Explore this informative resource to discover how Incentive Compensation Management technology fuels dynamic, high-performing pharmaceutical and medical device businesses and can help you easily and effectively implement variable compensation programs.
Posted: 31 Jul 2014 | Published: 31 Jul 2014

IBM

HR Case Study: How to Recruit and Develop Employees Who Will Make a Difference
sponsored by SuccessFactors
CASE STUDY: In this case study, learn how manufactured housing communities company Sun Communities, Inc. harnessed an HR platform that helped them maintain outstanding levels of service to its customers. With this new platform, Sun Communities was able to spend less time on data management and more time on talent management.
Posted: 28 Aug 2014 | Published: 30 Apr 2014

SuccessFactors

The New Era of BPM: Uniting Insight and Automation for Improved Process Management
sponsored by OpenText
WEBCAST: In this webcast, discover how to marry understanding, automation and management of your business flows and case management needs. You'll also learn how to unify process and case management best practices while providing the fastest time to value.
Posted: 18 Aug 2014 | Premiered: Mar 27, 2014

OpenText

Gartner Magic Quadrant for Intelligent Business Process Management Suites(iBPMS)
sponsored by IBM
RESOURCE: This Gartner Research, Inc. report highlights a Magic Quadrant that analyzes 14 vendors in the intelligent business process management (iBPMS) market.
Posted: 07 Jul 2014 | Published: 17 Mar 2014

IBM

Build for Change – the Risk of Customerpocalypse
sponsored by ComputerWeekly.com
BOOK: The enterprise must focus on how it engages customers and responds to their expectations, or face Customerpocalypse, writes Alan Trefler, in this extract from his book Build for Change.
Posted: 15 Aug 2014 | Published: 15 Aug 2014

ComputerWeekly.com

The Makings of a Modern Contact Center
sponsored by SearchCRM
EBOOK: Choosing between a hosted or on-premises model -- or a blend of the two -- is the first step to modernizing customer relationship management systems today.
Posted: 23 Jul 2014 | Published: 23 Jul 2014

SearchCRM

Proving the Value of Integrated Process and Content Management
sponsored by Perceptive Software
WHITE PAPER: Find out how gaps in automation undermine overall business process efficiency, quality, control, consistency and visibility.
Posted: 10 Jul 2014 | Published: 31 May 2012

Perceptive Software

The Engagency and Rackspace Story
sponsored by Rackspace
VIDEO: Find out what changes a digital systems integrator organization made to ensure their customer's mission-critical systems are always up and running.
Posted: 15 Aug 2014 | Premiered: 15 Aug 2014

Rackspace
 
 
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