Carrier Switches (Churn)

WEBCAST: This webcast demonstrates how enterprise asset management helped Johns Hopkins Hospital improve clinical outcomes while lowering the cost of care and ensuring compliance. Learn how JHH can now more easily manage the increasingly sophisticated assortment of devices, tools and technologies that make high-quality health care possible.

Posted: 24 Apr 2013 | Premiered: Apr 24, 2013

VIDEO: This brief video testimonial demonstrates how, by automating their information-intensive processes, Swiss post Solutions was able to streamline operations, increase productivity & better engage with their customers for a competitive advantage & growth.

Posted: 21 Feb 2013 | Premiered: 21 Feb 2013

WEBCAST: In this brief Computer Weekly webcast, learn why BPO important strategy and what to expect during any transition to BPO. Explore the merits of the three approaches: in-house, outsourced, and hybrid model. And discover how you can achieve certain benefits.

Posted: 27 Mar 2013 | Premiered: Mar 27, 2013

VIDEOCAST: To improve the delivery of their IT services, Yorkshire Water adopted a SO) and BPM strategy. Watch this videocast to learn how a SOA and BPM strategy allowed them to exploit the reuse of services for multiple business platforms and SOAP interfaces being delivered by third party applications.

Posted: 18 Oct 2012 | Premiered: Oct 18, 2012

VIDEO: View this brief video to learn what your business's customer service and support systems should look like. Watch this on-demand video now to find out why simplicity and ease-of-use is key to delivering the best possible customer interactions.

Posted: 19 Dec 2012 | Premiered: 19 Dec 2012

PRODUCT DEMO: Learn how WebSphere ILOG BRMS allows organizations to easily adapt business rules while ensuring compliance with policy requirements and analyzing the business impact of changes against key KPIs. You will see how the BRMS is used in the back office to create eligibility rules that will be used to automatically screen auto insurance applicants.

Posted: 12 Dec 2010 | Premiered: 12 Dec 2010

VIDEO: Watch this on-demand video featuring Len Landale, Director of ERP Applications at Secure24, to learn how third-party automation tools for SAP software can reduce redundancies for faster delivery to customers and increased cost savings. Watch this video now to learn more.

Posted: 01 Sep 2011 | Premiered: 30 Aug 2011

VIDEO: Watch this short video and learn how leading retailers, distributors and manufacturers leverage IBM InfoSphere Product Information Management solutions to boost supply chain productivity and deliver an optimal customer purchase experience.

Posted: 15 Nov 2011 | Premiered: 15 Nov 2011

VIRTUAL SEMINAR: Smarter commerce is designed to help companies better integrate and more effectively manage their value chains. It aligns the buy, market, sell and service processes in a way that puts the customer at the center of decisions and actions, which can lead to greater customer loyalty, revenue and profit margin growth.

Posted: 30 Jan 2012 | Premiered: 30 Jan 2012

VIDEO: Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge.

Posted: 23 Aug 2010 | Premiered: 23 Aug 2010