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Carrier Switches (Churn)

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Carrier Switches (Churn) White Papers (View All Report Types)
 
10 Pains Wreaking Havoc on Your HR Department
sponsored by FinancialForce
WHITE PAPER: This resource provides HR professionals' major pain points along with solutions to fix them. Read on for a list of 10 HR problems.
Posted: 22 Dec 2014 | Published: 22 Dec 2014

FinancialForce

Are you Ready For Mobile Capture?
sponsored by IBM
WHITE PAPER: Learn if you are ready to make a shift to mobile capture to improve your customer service and process agility. Read on to get the top 10 questions to ask before you make your move.
Posted: 20 Feb 2015 | Published: 20 Feb 2015

IBM

IT and Executive Perspective on ITaaS
sponsored by EMC
WHITE PAPER: This white paper details a survey that compares two competing perspectives on various IT topics.
Posted: 01 Dec 2014 | Published: 01 Dec 2014

EMC

WebSphere Portal Version 8.0 Reviewer's Guide
sponsored by IBM
WHITE PAPER: This whitepaper explains how IBM's WebSphere Portal and Web Content Manager supports socially infused, rich web experiences across multiple channels and pairs them with the right business applications and data, leading to competitive differentiation, customer loyalty, profitable growth and enhanced employee interactions.
Posted: 22 Jan 2015 | Published: 22 Jan 2015

IBM

AIIM Report: Case Management and Business Applications
sponsored by OpenText
WHITE PAPER: This report takes an in-depth look at how these smart business apps are being used, the experience of users, what's driving improved case management, and the feature sets required to implement a modern case management system.
Posted: 29 Dec 2014 | Published: 29 Dec 2014

OpenText

How Mobile Technology Can Protect Your Customers From Fraud
sponsored by IPL
WHITE PAPER: Access this concise resource to learn more about how you can cater to the "Facebook generation" by using mobile technology to keep their financial information safe from phishing, identity theft, and other types of fraud.
Posted: 09 Feb 2015 | Published: 31 Dec 2013

IPL

Cognos: BI: Building a Business Intelligence Competency Center
sponsored by IBM
WHITE PAPER: This white paper will help you strengthen your understanding, planning and communication of the value of a BICC and how it might work in your organization.
Posted: 25 Feb 2015 | Published: 25 Feb 2015

IBM

Exceed Customer Expectations: Top Tips for Managing Expereinces at Retail Branch Banks
sponsored by Hewlett-Packard Limited
WHITE PAPER: Uncover best practices for working within retail branch banking environments so you can ensure a great customer experience.
Posted: 12 Nov 2014 | Published: 31 Oct 2012

Hewlett-Packard Limited

Stay Afloat in the Virtual World With Engagement
sponsored by Unify
WHITE PAPER: In this white paper, discover how to achieve greater engagement of customers, partners and employees throughout your organization.
Posted: 17 Feb 2015 | Published: 31 Dec 2013

Unify

Best Practices for Improving Back Office Workforce Efficiency
sponsored by Genesys
WHITE PAPER: 70% of customers report that they have ended a relationship due to poor customer service, a statistic that demands companies be at the top of their capabilities. View this in-depth whitepaper to discover an extensive 7 step guide to streamlining workforce efficiency, ultimately keeping customers happy.
Posted: 13 Aug 2014 | Published: 13 Aug 2014

Genesys
 
 
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