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Performance Indicators

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Performance Indicators White Papers (View All Report Types)
 
JBoss Operations Network: Measuring Business Impact and ROI
sponsored by Red Hat
WHITE PAPER: In today's economic climate, IT organizations are looking for ways to achieve cost savings in the short term. Based on this study, the IT organizations achieved this goal by realizing an average payback period for JBoss Operations Network of a short 5.3 months - recovering their initial investments well within the first half-year of deployment.
Posted: 16 Feb 2011 | Published: 16 Feb 2011

Red Hat

Enhancing the Customer Experience with Loyalty Management
sponsored by SAP America, Inc.
WHITE PAPER: By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business.
Posted: 27 Apr 2009 | Published: 27 Apr 2009

SAP America, Inc.

Implementing Cloud Storage Metrics to Improve Efficiency
sponsored by Intel
WHITE PAPER: When moving to the cloud, storage metrics can significantly help to improve efficiency and capacity management, optimizing your SAN environment. Access this white paper to learn how these metrics can help you effectively manage your computing and traditional environments.
Posted: 04 Oct 2011 | Published: 04 Oct 2011

Intel

Metrics That Matter: An Intelligent Approach for IT Service Providers
sponsored by Autotask Corporation
WHITE PAPER: This whitepaper details the growth in business analytics and how data can be leveraged to get a leg up on the competition.
Posted: 24 Jan 2014 | Published: 24 Jan 2014

Autotask Corporation

Implementing Cloud Storage Metrics to Improve Efficiency
sponsored by Intel
WHITE PAPER: Access this white paper to learn how implementing cloud storage metrics can help you choose the right technology for increasing IT productivity and capacity management in your enterprise.
Posted: 31 Oct 2011 | Published: 31 Oct 2011

Intel

Earned Value Lite: Making Earned Value Management Work for Every Project
sponsored by Oracle Corporation
WHITE PAPER: Read this paper to learn how the implementation of 10 fundamental steps can help your organization reap the rewards of EVM and give you the visibility you need to complete your projects on time and within budget.
Posted: 10 Aug 2009 | Published: 01 May 2009

Oracle Corporation

The CIO Profession: Leaders of Change, Drivers of Innovation
sponsored by IBM
WHITE PAPER: CIOs are emerging as leaders of innovation and bringing those ideas to the table, putting their end-to-end knowledge of the business to use in thinking through new technology-based opportunities.
Posted: 11 Feb 2009 | Published: 10 Feb 2009

IBM

Measuring the Business Impact of Support
sponsored by Citrix Online UK
WHITE PAPER: Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business.
Posted: 16 Jul 2010 | Published: 16 Jul 2010

Citrix Online UK

Energy Logic: Calculating and Prioritizing Your Data Center IT Efficiency Actions
sponsored by Emerson Network Power
WHITE PAPER: This paper reviews the challenges of measuring data center energy efficiency and proposes a solution: a new metric called CUPS, or Compute Units per Second, that allows data center managers to calculate data center efficiency.
Posted: 07 Jul 2009 | Published: 07 Jul 2009

Emerson Network Power

Site and Commerce Search: Driving ROI through Vendor Selection, Proper Implementation, and Active Measurement
sponsored by WebSideStory
WHITE PAPER: In this white paper, independent analyst JupiterResearch examines how site search drives positive ROI and tells you which vendors are providing market-leading customer facing search applications.
Posted: 25 Jul 2005 | Published: 01 Jul 2005

WebSideStory
 
 
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