All resources sponsored by:

Citrix Online UK

8 Matches
Demystifying Cloud Security
sponsored by Citrix Online UK
WHITE PAPER:This white paper explores key cloud security questions addressed during the 2010 Forrester Security Forum, including private versus public clouds, security standards and cloud services trends.
Posted: 27 Dec 2012 | Published: 26 Apr 2011
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SDI: Next Level Service Desk Strategies
sponsored by Citrix Online UK
EGUIDE:This e-guide reveals the new demands placed on today's service desks. Learn how to adapt to diverse employee needs while delivering consistent and quality customer service.
Posted: 01 Jun 2011 | Published: 01 Jun 2011
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Recruit and Build the Right Team for your Service Desk
sponsored by Citrix Online UK
WHITE PAPER:An organization is only as successful as the people who run the Service Desk. Check out this white paper and explore key ways you can recognize the right people to help build your Service Desk team.
Posted: 16 May 2011 | Published: 16 May 2011
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Quick Guide: Getting to Grips with Service Desk Metrics
sponsored by Citrix Online UK
WHITE PAPER:This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery.
Posted: 05 Apr 2011 | Published: 05 Apr 2011
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Innovate the Steve Jobs Way: 7 Insanely Different Principles for Breakthrough Success
sponsored by Citrix Online UK
EBOOK:This new e-book by Carmine Gallo, columnist for BusinessWeek.com, explores the 7 guiding principles of Steve Jobs' success and how you can use them to emerge from the recession stronger, more inspired and more innovative than ever.
Posted: 14 Jan 2011 | Published: 13 Jan 2011
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Project Management for the Modern Age
sponsored by Citrix Online UK
EBOOK:ThisĀ e-book will show you how to implement virtual collaboration tools throughout the life cycle of a project to leverage the benefits of collaboration and partnership.
Posted: 07 Sep 2010 | Published: 07 Sep 2010
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Connecting and Engaging Teams in a Distributed Workforce
sponsored by Citrix Online UK
WHITE PAPER:This new Future of Work white paper explores the growth of today's distributed workforce and how to effectively manage distributed teams and workers to achieve optimum productivity, engagement and performance.
Posted: 25 Aug 2010 | Published: 03 Jan 2011
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Measuring the Business Impact of Support
sponsored by Citrix Online UK
WHITE PAPER:Customer support has long been a business mainstay. Yet, the business impact of support is seldom measuredĀ - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business.
Posted: 16 Jul 2010 | Published: 16 Jul 2010
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