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Performance Indicators

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Customer Experience (CX) Metrics and Key Performance Indicators
sponsored by Oracle Corporation
WHITE PAPER: This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
Posted: 27 Mar 2014 | Published: 30 Sep 2012

Oracle Corporation

Overcoming the insight deficit
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Learn how you can empower your employees to make the most of big data and data analytics in this executive guide from the Corporate Executive Board.
Posted: 01 Feb 2012 | Published: 05 Sep 2011

ComputerWeekly.com

How Does your Service Measure Up? Getting to Grips with Metrics
sponsored by GoToAssist
WHITE PAPER: This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery.
Posted: 19 Jul 2011 | Published: 19 Jul 2011

GoToAssist

Choosing the Right Management Tools for Virtual Infrastructures
sponsored by Isilon Systems
PRESENTATION TRANSCRIPT: Learn how to combat VM sprawl and other virtualization challenges with the right management tools, and develop the proper strategies to get the best possible ROI in this expert resource.
Posted: 22 Sep 2011 | Published: 22 Sep 2011

Isilon Systems

The Agile CFO: Enabling the Innovation Path to Growth
sponsored by IBM Line of Business
WHITE PAPER: This paper proposed several actions financial executives can take to become agile CFOs.
Posted: 12 Jun 2008 | Published: 01 Dec 2006

IBM Line of Business

Pentaho BI 4 - Power to the User
sponsored by Pentaho Corporation
WEBCAST: This Q&A video is an in-depth look at Pentaho's BI 4 Enterprise Edition, a user-driven BI system. Watch to learn about the latest features including: interactive reporting, data discovery capabilities,  and new user interface.
Posted: 26 Sep 2011 | Premiered: Sep 16, 2011

Pentaho Corporation

Building a Tangible ROI for Data Quality
sponsored by Harte-Hanks Trillium Software
WHITE PAPER: This white paper covers common issues and recommendations on building a business case for data quality initiatives.
Posted: 13 Mar 2012 | Published: 13 Mar 2012

Harte-Hanks Trillium Software

The Truth about Agent vs. Agentless Monitoring
sponsored by uptime software inc.
WHITE PAPER: This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company’s needs.
Posted: 30 Sep 2010 | Published: 30 Sep 2010

uptime software inc.

Business Analytics: Helping You Put an Informed Foot Forward
sponsored by SAS
WHITE PAPER: What exactly is business analytics and how can it help? Business analytics is, simply put, the application of analytical techniques to resolve business issues. It provides organizations with a framework for decision making, helping organizations solve complex business problems and more.
Posted: 30 Jul 2010 | Published: 30 Jul 2010

SAS

Architectural Quality: Design, Development and Testing Rules
sponsored by hello2morrow, Inc.
WHITE PAPER: Read this white paper and explore essential architectural quality rules and their individual considerations. Discover a tool that enforces the most important rules automatically during development.
Posted: 29 Sep 2008 | Published: 24 Sep 2008

hello2morrow, Inc.
 
 
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