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Best Practices Technology information White Papers (View All Report Types)
 
Top 10 Ways to Use Help Desk to Build Your MSP Business
sponsored by Solarwinds N-able
WHITE PAPER: This informative resource provides 10 helpful suggestions for building a successful MSP business, starting with the help desk.
Posted: 28 Aug 2014 | Published: 28 Aug 2014

Solarwinds N-able

5 Ways UC Makes IT a Hero
sponsored by XO Communications
WHITE PAPER: Before the arrival of unified communications (UC), IT departments didn't get much credit. Now, they are responsible for deploying the most productive, effective, and collaborative tool set ever seen in business communications. Read this white paper for five reasons that UC makes IT a hero.
Posted: 26 May 2015 | Published: 26 May 2015

XO Communications

5 Key Initiatives to Optimize Service Delivery
sponsored by ServiceNow
WHITE PAPER: To optimize the productivity and happiness of the workforce, it's critical that they see the service desk as effective, pleasant, and easy to work with. This Forrester resource reveals 5 key initiatives that can maximize the effectiveness of your service desk.
Posted: 11 Mar 2016 | Published: 18 Sep 2015

ServiceNow

10 Steps to a Service-Centric IT Model That Drives Efficiency
sponsored by NetEnrich
WHITE PAPER: In this white paper, our experts explore how an enterprise command center can create IT efficiency and enable your IT team to be a true service provider to your business. Read on for 10 steps to a service-centric IT model.
Posted: 04 Jan 2016 | Published: 04 Jan 2016

NetEnrich

Empower Business Processes by Modernising IT Infrastructure and Data Centre Performance
sponsored by Hewlett-Packard Entreprise & Intel® (Processor Intel® Xeon®)
WHITE PAPER: In this white paper, you will discover how to revamp your legacy systems and adopt a new IT infrastructure that supports a flexible consumption approach, and that will also optimize your server management. Access this paper to learn the top 10 most important IT priorities for 2016.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

Hewlett-Packard Entreprise & Intel® (Processor Intel® Xeon®)

How Cloud Computing Transforms New Business Models
sponsored by OpenText
WHITE PAPER: Cloud services now include management of deployment, apps, platforms, and IT infrastructure. In this white paper, you will learn the 6 most important considerations to keep in mind for a successful cloud partnership with your provider.
Posted: 29 Oct 2015 | Published: 31 Dec 2014

OpenText

The Path to Self-Disruption: 9 Steps to Complete Your Digital Transformation
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: In this white paper, you will discover how to overcome the reality of self-disruption and plot out your IT's digital transformation in 9 steps. Read on to apply the following expert guidelines to your unique digital transition.
Posted: 08 Mar 2016 | Published: 08 Mar 2016

Hewlett-Packard Enterprise

Resolve Performance Issues Within Your Citrix XenApp Environment
sponsored by Riverbed Technology, Inc.
WHITE PAPER: This white paper introduces an innovative application performance management technology that could be very valuable to IT professionals who frequently troubleshoot performance issues across a Citrix server, saving time and taking the guesswork out of the analysis.
Posted: 04 Aug 2014 | Published: 31 Dec 2013

Riverbed Technology, Inc.

Techniques for Selling IT Services to Senior Level Executives
sponsored by ConnectWise
WHITE PAPER: How can an IT ticketing and time solution can benefit your clients and allow you to become part of their internal support team? Learn how you can facilitate collaboration with your client's IT team in ways that benefit you both.
Posted: 17 Dec 2014 | Published: 17 Dec 2014

ConnectWise

Strategic Server Refresh with IBM System x
sponsored by IBM and Intel.
WHITE PAPER: This white paper demonstrates the value of keeping your servers up to date with refresh and upgrades.
Posted: 07 Jul 2014 | Published: 18 Jun 2013

IBM and Intel.
 
 
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