Microsoft Outlook

EDITORIAL RESOURCE GUIDE: In this Pocket E-Guide, you will discover expert tips for managing .PST file size, usage, and access. Learn how to successfully migrate .PST files to the Exchange information store to ensure all data is housed in one location and being backed up regularly.

Posted: 19 Nov 2009 | Published: 19 Nov 2009

PODCAST: This podcast explains how Pivotal 6 increases user adoption and productivity by mirroring the familiar Microsoft interface and embedding Microsoft Outlook and SharePoint within the CRM system.

Posted: 18 Nov 2009 | Premiered: 18 Nov 2009

WEBCAST: Lotus shops that have adopted Microsoft SharePoint are struggling to meet their collaboration goals. Learn how to promote user adoption by integrating SharePoint with email, and review IT options for integrating the two channels – including email migration and Notes-SharePoint coexistence strategies. Register Now!

Posted: 16 Nov 2009 | Premieres: 16 Nov 2009

CASE STUDY: REEDS Jewelers is a full-service, multichannel jewelery retailer with 67 stores in the United States and an online presence. REEDS subscribed to Microsoft® Business Productivity Online Standard Suite, part of Microsoft Online Services, to give employees online access to the latest communications programs.

Posted: 11 Nov 2009 | Published: 11 Nov 2009

DATA SHEET: This data sheets examines how Microsoft Online Services can give your business the powerful productivity capabilities of Microsoft Exchange Server, Microsoft Office SharePoint Server, Microsoft Office Communications Server, and Microsoft Office Live Meeting —all hosted online.

Posted: 18 Sep 2009 | Published: 18 Sep 2009

CASE STUDY: Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system.

Posted: 10 Sep 2009 | Published: 10 Sep 2009

WEBCAST: Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.

Posted: 09 Sep 2009 | Premiered: 09 Sep 2009

WHITE PAPER: To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM.

Posted: 25 Aug 2009 | Published: 25 Aug 2009

WHITE PAPER: This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2).

Posted: 25 Aug 2009 | Published: 25 Aug 2009

CASE STUDY: When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations.

Posted: 25 Aug 2009 | Published: 25 Aug 2009

CASE STUDY: Devine Capital had relied on Microsoft® Office Outlook® and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics™ CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent.

Posted: 25 Aug 2009 | Published: 25 Aug 2009

WHITE PAPER: This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.

Posted: 20 Feb 2009 | Published: 20 Feb 2009