Best Practices Technology information

WHITE PAPER: This brief resource demonstrates how IT executives can achieve unparalleled visibility into their virtualized infrastructures in order to troubleshoot performance issues quickly and effectively.Read now to learn how you can attain real-time insight into the underlying virtualized environment, including capacity and resource utilization.

Posted: 23 May 2013 | Published: 23 May 2013

WHITE PAPER: This white paper outlines the additions and changes that have been made to the latest edition of The Guide to the Project Management Body of Knowledge® (PMBOK), allowing you to strategically plan for project management success. Read on to learn more.

Posted: 15 Jan 2013 | Published: 31 Dec 2012

PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.

Posted: 28 Nov 2012 | Published: 28 Nov 2012

EZINE: This edition of the CIO Decisions e-zine demonstrates how BI and data analytics are dramatically changing the way businesses interact with their data. Inside, learn how the Obama campaign used "microtargeting" techniques to read the polls and understand how they were changing and evolving during the campaign.

Posted: 08 Feb 2013 | Published: 08 Feb 2013

WHITE PAPER: This resource provides an overview of business analytics and offers guidance on preparing your organization for a successful implementation. Moreover, learn what to look for in a an analytics solution, and figure out what will best suit your needs.

Posted: 13 Mar 2013 | Published: 13 Mar 2013

WHITE PAPER: This white paper explores the practical uses of analytical performance management. Read now to learn how the systematic exploration of quantitative relationships can allow organizations to know which non-financial variables can affect financial performance.

Posted: 13 Mar 2013 | Published: 13 Mar 2013

WHITE PAPER: The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.

Posted: 08 May 2013 | Published: 08 May 2013

WHITE PAPER: "Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business."

Posted: 20 Nov 2012 | Published: 20 Nov 2012

WHITE PAPER: To discuss 'green' issues, C8 Consulting and document imaging manufacturer Kyocera Mita invited a number of specialists to give their views on the role of ‘green’ and making sustainability a corporate game-changer in the future.

Posted: 27 Dec 2012 | Published: 21 Jun 2010

WHITE PAPER: This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.

Posted: 24 Aug 2012 | Published: 24 Aug 2012