Microsoft DevRadio: Using the GeoLocation API for Your Windows 8 Apps
sponsored by Microsoft
WEBCAST:
In this webcast, sit down with a cadre of Windows geolocation experts and learn how your app can easily access geolocation data without creating bottlenecks or adding (too much) complexity to your development process. Watch for more information on wi-fi, GPS, and offline geolocation, and how to integrate that data into Windows apps.
Posted: 17 Apr 2013 | Premiered: Mar 11, 2013
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Connect the Online Customer Experience (Podcast)
sponsored by Oracle Corporation
PODCAST:
This exclusive podcast discusses the increasingly vital role of the online customer experience. Tune in and learn how today's technologies and trends have changed the way organizations reach their customers, and the impact they've had on the consumers themselves.
Posted: 08 Apr 2013 | Premiered: Apr 8, 2013
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Integration in the Age of the Customer
sponsored by TIBCO Software Inc.
WEBCAST:
In this on demand webinar explore the impact of cloud initiatives and new customer relationships on integration strategy. Continue on to learn what you should take into account when preparing your integration initiatives.
Posted: 05 Apr 2013 | Premiered: Feb 28, 2013
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Oracle’s CRM Cloud Service Powers Innovation
sponsored by Oracle Corporation
WEBCAST:
Oracle customers, Breg, Key Energy Services, and iRobot describe how Oracle's CRM Cloud service powers innovation and drives their businesses forward.
Posted: 03 Apr 2013 | Premiered: Oct 25, 2012
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Keeping Your Customers: The Business Value of Customer Experience
sponsored by Oracle Corporation
WEBCAST:
Watch this video to learn why you must really understand and care about your customers across the lifecycle to remain competitive.
Posted: 28 Dec 2012 | Premiered: Oct 18, 2012
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Empowering People, Powering Brands: Empower Your Agents
sponsored by Oracle Corporation
WEBCAST:
View this video to learn more about how you can empower your agents to give your customers the service they deserve.
Posted: 28 Dec 2012 | Premiered: Dec 28, 2012
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Exadata: Single Source of Truth
sponsored by ORACLE APAC
VIDEO:
You can consolidate all data warehousing and analytical processing using Oracle Exadata. With its integrated analytics, there are no more slow data loads and everything is run off your data warehouse, no matter how much data you have. Watch this video and learn how to get up-to-date information faster while managing all of it in one place.
Posted: 20 Dec 2012 | Premiered: 20 Dec 2012
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Why Deliver Customer Service through the Cloud?
sponsored by Oracle Corporation UK Ltd
WEBCAST:
Watch this webcast to learn the advantage of cloud-based customer service delivery, including rapid implementation, an instant return-on-investment, flexibility and easy upgrades, capabilities to handle a mobile workforce, optimal security, and the ability to focus your resources on high-value tasks.
Posted: 20 Dec 2012 | Premiered: Dec 20, 2012
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The Business Value of CX: Customer Service in the Cloud
sponsored by Oracle Corporation UK Ltd
WEBCAST:
This webcast explains that you don't have to move everything to the cloud, and that – in some cases – it's actually preferable to keep some things on premise. Learn how you can develop a hybrid approach and find an adaptable provider able to pull data from legacy systems to the cloud and vice versa.
Posted: 20 Dec 2012 | Premiered: Dec 20, 2012
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Navigating the Next Five Years of Customer Service
sponsored by Oracle Corporation UK Ltd
WEBCAST:
Watch this webcast to learn why customer experience management is critical to a company's success, and customer service is the cornerstone of that strategy.
Posted: 17 Dec 2012 | Premiered: Jun 30, 2012
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Sprint Becomes More Efficient When Customers Go Online
sponsored by Oracle Corporation UK Ltd
WEBCAST:
Watch this webcast to learn why Sprint chose one platform to help them encourage customer self-service and drive customers from call centers to the website.
Posted: 17 Dec 2012 | Premiered: Dec 17, 2012
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Chico's FAS Delivers with Oracle ATG Commerce
sponsored by Oracle Corporation UK Ltd
WEBCAST:
Watch this webcast to learn how Chico's FAS chose one web commerce application platform to improve its customer experience management (CEM), serve the multi-channel social and mobile shopper, and create real, personalized engagement.
Posted: 17 Dec 2012 | Premiered: Dec 17, 2012
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Sony Ericsson Optimizes Customer Experience with Siebel CRM
sponsored by Oracle Corporation UK Ltd
WEBCAST:
This webcast reveals why Sony Ericsson Global chose one customer relationship management (CRM) application for its technical scalability, the functional structure of its modules, and potential for acceleration of business change.
Posted: 17 Dec 2012 | Premiered: Dec 17, 2012
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Creating Business Value Through Customer Experience
sponsored by Oracle Corporation UK Ltd
WEBCAST:
In this webcast, Brian J. Curran, VP of Customer Experience Strategy for Oracle, explains the business value of effective customer experience management and offers strategies and methodologies for getting started.
Posted: 13 Dec 2012 | Premiered: Dec 13, 2012
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Oracle Customer Experience: The Travel Experience
sponsored by Oracle Corporation UK Ltd
WEBCAST:
Watch this webcast to learn how Global Airways made business travel a positive experience for one passenger through customer experience management (CEM) technologies.
Posted: 13 Dec 2012 | Premiered: Dec 13, 2012
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Oracle Customer Experience: The Financial Services Experience
sponsored by Oracle Corporation UK Ltd
WEBCAST:
A great customer experience can make all the difference for businesses looking to stay competitive and draw and retain consumers. Watch this webcast for a customer case about choosing a credit card with the Ashcroft Financial Group.
Posted: 13 Dec 2012 | Premiered: Dec 13, 2012
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Oracle Customer Experience: The Retail Experience
sponsored by Oracle Corporation UK Ltd
WEBCAST:
Creating an individualized, consistent customer experieicne is paramount for today's businesses. In this webcast, learn how Winston Furnishings used customer experience management (CEM) technology to customize their customers' experience when shopping for furniture on the web.
Posted: 13 Dec 2012 | Premiered: Dec 13, 2012
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Increasing Customer Loyalty: Connected Intelligence & Loyalty
sponsored by Hewlett-Packard Limited
WEBCAST:
Sixty-five percent of revenue at a typical company stems from existing customers. Ensuring your customers are loyal can increase profits anywhere between 25 and 80%. Retaining and enhancing existing customers is the top priority for today's CEOs. Watch this webcast and learn how to craft a strong CRM strategy through social networking.
Posted: 01 Jun 2012 | Premiered: Jun 1, 2012
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Smarter Commerce Manufacturing Interactive Guide
sponsored by IBM
VIRTUAL SEMINAR:
Smarter commerce is designed to help companies better integrate and more effectively manage their value chains. It aligns the buy, market, sell and service processes in a way that puts the customer at the center of decisions and actions, which can lead to greater customer loyalty, revenue and profit margin growth.
Posted: 30 Jan 2012 | Premiered: 30 Jan 2012
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Drive Lifetime Customer Loyalty with Infor CRM Epiphany Interaction Advisor
sponsored by Infor CRM
VIDEO:
Watch this video demo to learn about Infor CRM Epiphany Interaction Advisor, an all-in-one customer interaction system that provides you with valuable customer insight for enhanced interactions and increased customer loyalty.
Posted: 20 Jan 2012 | Premiered: 20 Jan 2012
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Provide an Unparalleled Customer Experience with Infor CRM Epiphany Outbound Marketing
sponsored by Infor CRM
VIDEO:
This brief video demo details an analytics dashboard that seamlessly pulls together analytics for campaign marketing lists. Watch this now to see how easy it is to use this dashboard for improving your marketing campaigns.
Posted: 20 Jan 2012 | Premiered: 20 Jan 2012
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SAP In-Memory Computing Video
sponsored by SAP America, Inc.
WEBCAST:
Ever wondered how information can be accessed before a customer even leaves the store? With “real” real-time computing companies can make smarter, faster decisions every minute of the day. View now to see how in-memory technology can work for you.
Posted: 20 May 2011 | Premiered: May 18, 2011
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Cognitive Match Drives Up Relevance and Conversion Results With Calpont InfiniDB
sponsored by Calpont
WEBCAST:
The need to respond to click through and check out processes can require reaction times of a second or less. With exploding amounts of data, Cognitive Match was able to meet these demands with the Calpont InfiniDB columnar database. In this session you will learn about how to meet the demands of analytic data use.
Posted: 11 Mar 2011 | Premiered: Mar 11, 2011
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UC Messaging
sponsored by CDW Corporation
VIDEOCAST:
Watch this videocast to learn how visual voice mail, speech recognition and voice-to-text can improve information sharing.
Posted: 11 Mar 2011 | Premiered: Mar 11, 2011
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Customer Communication Management
sponsored by Pitney Bowes Business Insight
WEBCAST:
CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.
Posted: 06 Jul 2010 | Premiered: Jul 6, 2010
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