In this white paper, explore the product features and benefits of a Talkdesk cloud-native enterprise contact center. Review how Talkdesk can help your organization improve service delivery and quality of service, and decide if Talkdesk is right for your organization.
With SAP creating a 2025 deadline for ECC6 maintenance, customers have been forced to begin planning for the end date – whether that means finding alternatives now or riding out current SAP licenses. Download this data sheet which delivers 5 critical takeaways on how SAP market customers are planning for this change.
Arguably the most important aspect regarding a potential investment in ServiceNow’s Customer Service Management software is the financial outcomes. Explore the cost savings you could experience with the CSM software in this Forrester TEI report.
The ability to manage customer lifecycles and optimize for revenue growth is critical for subscription-centric organizations. Read this white paper to learn how—through utilizing Fusebill's subscription upgrade/downgrade capabilities—you can adjust subscription offerings on the fly.
While signing processes seem menial at first glance, they make a surprising impact on your customer experience – one of the major priorities in modern business. Download this Forrester report on the business and CX value along with ROI of an e-signature tool like Adobe Sign.
As telecom leaders review their enterprise strategies, they see many challenges on the horizon. Arguably the biggest one is the shift from being product-focused to customer-focused. Download this white paper to explore how ServiceNow can help service providers become more customer-focused and transform CX.
What is content modeling and how can it help your online retail organization improve CX and drive sales? View this article to get all the information you need on content modeling, and learn how to create an effective content model for your organization.
Insurers are held back by legacy technology, which leaves them with streams of siloed tasks throughout the quoting and underwriting process. Read this whitepaper to learn about a solution that allows insurers to leverage their existing systems and streamline quoting processes for increased efficiency and productivity through 4 capabilities.
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