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Web-Based Support Reports
 
Hyperscience x ONE Insurance
sponsored by Hyperscience Europe Ltd
CASE STUDY: Access this case study to learn how the Hyperscience Platform is empowering businesses to transform their operations and drive operational efficiency as well as human productivity by fully unlocking the power of their data.
Posted: 20 Nov 2020 | Published: 20 Nov 2020

Hyperscience Europe Ltd

What’s New in CSM
sponsored by ServiceNow
VIDEO: ServiceNow Customer Service Management enhances business agility with improved processes for agents and expanded service channels for customers. Learn more about these new capabilities plus more and see them in action with demos.
Posted: 03 Nov 2020 | Premiered: 03 Nov 2020

ServiceNow

Cloud Contact Centre Platform Selection Guide
sponsored by RingCentral
EBOOK: Access this eBook to get learn a step by step strategy to find the most comprehensive outbound and blended cloud call center platform, which will allow you to reach and engage your audience to create lasting, valuable relationships.
Posted: 16 Dec 2020 | Published: 16 Dec 2020

RingCentral

The Role Human Touch Plays in the Digital Customer Experience.
sponsored by Verizon
WHITE PAPER: Digital transformation has deeply impacted the customer experience. As technology and automation take on greater roles in customer service, it’s more important than ever to show customers you care about them as human beings. Read on to learn how to create the best possible customer experience, and create lifelong customers, in the digital age.
Posted: 25 Jun 2020 | Published: 02 May 2018

Verizon

CX Champions: How CX Leaders Who Raise Their Game Are Driving Business Success
sponsored by Zendesk - SING
ANALYST REPORT: In this ESG study, commissioned by Zendesk, researchers sought to understand whether, and to what degree, an organization’s adoption of customer service and support best practices leads to improved outcomes in areas across the organization. Explore the key findings—and how to apply them to your customer experience strategies—here.
Posted: 28 Dec 2020 | Published: 28 Dec 2020


Choose The Right Customer Service Solution For Your Business
sponsored by Zendesk - SING
ANALYST REPORT: As Forrester says, excellent customer service is easy to talk about, hard to deliver. Luckily, you can stand on the shoulders of giants, or, as we call them, early adopters. Use this updated Forrester guide, the Contact Centers for Customer Service Playbook, to choose the right customer service solution—and deliver that solution successfully, too.
Posted: 28 Dec 2020 | Published: 28 Dec 2020


Aws Personalize Brings The Power Of Amazon To Everyone
sponsored by SoftServe
WHITE PAPER: Learn about Amazon Personalize and how you can get started with it today in this white paper.
Posted: 17 Nov 2020 | Published: 17 Nov 2020

SoftServe

The Future of Customer Experience
sponsored by RingCentral
WEBCAST: Watch this video, to hear from RingCentral’s AVP of Customer Engagement John Finch as he describes the future of effortless customer engagement, and the steps organizations must take to achieve that.
Posted: 16 Jun 2020 | Premiered: Jun 16, 2020

RingCentral

Remote Agent Playbook
sponsored by RingCentral
EBOOK: Access this e-book to learn what changes with remote support teams, what strategies you can implement now, and how to manage your teams across locations to service customers.
Posted: 31 Jul 2020 | Published: 31 Jul 2020

RingCentral

Case Study: How supercomputing is transforming experimental science
sponsored by ComputerWeekly.com
EGUIDE: NERSC lead data scientist Debbie Bard talks about how large-scale data analytics using super computers is making new types of science possible
Posted: 03 Jul 2020 | Published: 03 Jul 2020

ComputerWeekly.com
 

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