Social Networking Reports

Social media listening pulls direct opinion, focus groups get personal
sponsored by SearchCRM
EGUIDE: This expert e-guide examines how your organization can use social media to gain customer insights, as well as the value that older information-gathering methods still bring to the table. Also inside, uncover best practices in customer experience management (CEM).
Posted: 22 Nov 2013 | Published: 22 Nov 2013

SearchCRM

Best Practices in Customer Experience Management
sponsored by SearchCRM
EGUIDE: This e-guide from the experts at SearchCRM.com explores the role of social media in customer experience management (CEM), and offers tips, tricks and best practices for driving CEM success.
Posted: 19 Nov 2013 | Published: 19 Nov 2013

SearchCRM

Reducing the Risks of Social Media
sponsored by SearchSecurity.com
EGUIDE: Social Media can enhance brand reputation, build connections with external customers, improve collaboration and more. However using social media also carries risks. Fortunately, this expert e-guide explores the potential identity, security and privacy threats associated with social media.
Posted: 15 Nov 2013 | Published: 15 Nov 2013

SearchSecurity.com

Social Analytics & Intelligence: Getting to Actionable Insights
sponsored by IBM
WEBCAST: Join Principal Analyst, Leslie Ament, in this on-demand webcast to gain a firsthand look at how to successfully manage social data. Uncover use cases of successful social intelligence and analytics, how to collaborate across multiple channels, and more.
Posted: 03 Jan 2014 | Premiered: Jan 3, 2014

IBM

Get Started with Social Relationship Management
sponsored by Oracle Corporation
WHITE PAPER: If you are looking for a way for your brand to succeed in the ever-changing social media landscape and deliver tangible results, follow the three important steps listed in this fascinating paper. Read on now to find startling facts, gain key insights about Social Relationship Management, and better your brand – long-term.
Posted: 31 Dec 2013 | Published: 31 Dec 2012

Oracle Corporation

Compliance Guide: Ensure Social Media Compliance Across Your Organization
sponsored by Hootsuite
WHITE PAPER: Whether you're in the financial, medical, or other industry, there are unique regulatory and legal requirements to consider when interacting on social media. In this informative resource, learn how a social relationship platform can help you manage all the areas of social media compliance,
Posted: 23 Dec 2013 | Published: 23 Dec 2013

Hootsuite

Social Business, Collaboration Takes the Enterprise into Uncharted Waters
sponsored by SearchBusinessAnalytics
EZINE: Access this e-guide to find experts examine how social media has catalyzed better collaboration, more democratic business process management, and - with the right amount of planning and analysis - significant ROI.
Posted: 16 Dec 2013 | Published: 16 Dec 2013

SearchBusinessAnalytics

Business Process Management Summit 2014
sponsored by Gartner
BROCHURE: Cloud computing, mobility, big data, and social media have created a new era of digital business. To succeed and remain competitive in this new environment, you need the right skills, tools, and technologies in order to embrace these forces of change. Do you have what it takes? Find out at the 2014 Gartner Business Process Management Summit.
Posted: 16 Dec 2013 | Published: 16 Dec 2013

Gartner

To Pump up Data Volume, Connect Customer Channels
sponsored by SearchCRM
EBOOK: In this chapter of our e-book series Improving the Customer Experience Through Technology, CRM professionals explain what it takes to maintain a single view of a customer's history and contact information, how multichannel organizations keep all that data in order -- and how they keep it from falling into the wrong hands.
Posted: 10 Dec 2013 | Published: 10 Dec 2013

SearchCRM

Jump-starting Collaboration with Social Search
sponsored by IBM
WHITE PAPER: In this resource, learn how social search tools can help you access and utilize vast amounts of human knowledge, enabling your organization to increase collaboration and accelerate innovation.
Posted: 09 Dec 2013 | Published: 31 Jan 2013

IBM

Optimizing Business Results with Subscription Visibility
sponsored by Aria
WHITE PAPER: Follow the story of HootSuite as they transitioned to a highly successful billing platform allowing them to move from "freemium" to subscription services seamlessly and immediately.
Posted: 26 Nov 2013 | Published: 31 Jan 2012

Aria

CFO Guide to Improve Decision-making, Reduce Risk, Enhance Performance
sponsored by TideMark
WHITE PAPER: In this CFO guidebook, learn how you can leverage mobile, cloud, social media, and big data to dramatically improve business results and drive insight-fueled transformation.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

All resources sponsored by TideMark

Expert Strategies: How to Adapt to Social Media While Making Sure You Stay Compliant
sponsored by Bloomberg
WHITE PAPER: In this expert white paper, gain insight on how to successfully keep compliant while protecting your business from the potential risks associated with using social media as a business tool.
Posted: 19 Nov 2013 | Published: 19 Nov 2013

Bloomberg

Mobile, Social Engineering Top Data Security Management Concerns
sponsored by Thawte Inc.
EGUIDE: This e-guide, from SearchCIO.com, explores how to set up the right policies in order to successfully eliminate mobile, social engineering and data security management concerns.
Posted: 15 Nov 2013 | Published: 15 Nov 2013

Thawte Inc.

The Business of Social Business
sponsored by IBM
WHITE PAPER: The following white paper outlines many of the challenges associated with social media and how to overcome them. Gain expert advice on how companies today are utilizing social media to their advantage.
Posted: 15 Nov 2013 | Published: 15 Nov 2013

IBM

Choose a Branding Agency: 5 Social Media Questions You Need to Ask
sponsored by Oracle Corporation
WHITE PAPER: The following white paper details 5 key questions to ask when choosing a branding agency. Learn how to read the answers that they give you in order to make an accurate assessment on the agency at hand.
Posted: 13 Nov 2013 | Published: 13 Nov 2013

Oracle Corporation

The Secret to Effective Social Customer Engagement
sponsored by Hootsuite
EGUIDE: This e-guide investigates the tools and strategies to make social customer engagement work for your organization, big or small. Learn how to choose the websites and technologies that work best with your business goals.
Posted: 05 Nov 2013 | Published: 05 Nov 2013

Hootsuite

How to: Crafting a Comprehensive Social Media Strategy
sponsored by Hootsuite
EGUIDE: In this expert e-guide, learn how to craft a social media strategy that delivers undeniable results – and how to choose the tools that make the most sense for your business, so you can reach potential employees, customers, and partners.
Posted: 05 Nov 2013 | Published: 05 Nov 2013

Hootsuite

8 Steps to a Better Social Media Strategy
sponsored by Oracle Corporation
WHITE PAPER: The following white paper discusses how to successfully create and implement a strategy to manage your social media mix and at the same time, create a fluid online communication outlet.
Posted: 05 Nov 2013 | Published: 05 Nov 2013

Oracle Corporation

The Five-Step Guide to Better Social Media Security
sponsored by Hootsuite
WHITE PAPER: Access this helpful resource to explore some of the most common security challenges for social media and learn the tools and processes you can use to reduce your risk. Learn how to prepare for the worst-case scenario so your social media data is always protected.
Posted: 22 Oct 2013 | Published: 22 Oct 2013

Hootsuite

A Practical Guide to Java Success with Crafter CMS
sponsored by Crafter Software_Rivet Logic
EBOOK: The following e-book introduces and thoroughly explains how to master the craft of Java-based, CMS driven websites and applications.
Posted: 21 Oct 2013 | Published: 21 Oct 2013

Crafter Software_Rivet Logic

Taking Real Control of Cloud Governance
sponsored by SearchCIO.com
EZINE: In this month's issue of CIO Decisions, SearchCIO Senior Features Writer Karen Goulart dives into the fray, asking CIOs and experts what it takes to build a strong cloud computing governance program and how to succeed as an IT service broker.
Posted: 03 Oct 2013 | Published: 03 Oct 2013

SearchCIO.com

Unified Communications Game Changers
sponsored by SearchNetworking.com
EZINE: The world of networking is shifting fast. In this issue of the Network Evolution, we explore five game changing unified communications technologies, new tools for WLAN optimization and the emerging programmable WAN.
Posted: 02 Oct 2013 | Published: 02 Oct 2013

SearchNetworking.com

Transform your business with Software as a Service
sponsored by IBM
WHITE PAPER: Becoming a customer-centric organization that fosters innovation and collaboration requires a new way of thinking and operating. Companies equipped with the tools and vision to embrace that change today will be positioned for greatness. Find out how to develop a collaborative business by reading this resource now.
Posted: 26 Sep 2013 | Published: 26 Sep 2013

IBM

Full Sail University Success Story: Building a Better Educational Website
sponsored by Crafter Software_Rivet Logic
WHITE PAPER: Find out how Full Sail experienced a jump in site visitors, page views and time on site. The new online presence has helped Full Sail instill the message that if offers both online and on-campus degree programs.
Posted: 26 Sep 2013 | Published: 26 Sep 2013

Crafter Software_Rivet Logic