Universities

Universities Reports
Contact Center Performance Management By The Numbers
sponsored by Korbyt
WHITE PAPER: Calculating and improving the performance management of contact center agents is based on many factors and can spread out across many activities. Download now to explore how you can translate KPIs from complex and disparate into an understandable, actionable format: filtered, organized, analyzed, visualized.
Posted: 16 Mar 2022 | Published: 21 Mar 2022

Korbyt

IT INDUSTRY OUTLOOK
sponsored by CompTIA
WHITE PAPER: CompTIA's IT Industry Outlook 2021 is a research report that explores the trends shaping the industry, its workforce and its business models. Learn factors that could positively and negatively impact business growth in 2021, 2021 budget projections compared to 2020, and more.
Posted: 12 Feb 2021 | Published: 12 Feb 2021

CompTIA

November ezine: Peer-to-peer lending
sponsored by MicroScope
EZINE: Credit always matters in the channel and peer-to-peer lending might just be the alternative some have been looking for
Posted: 26 Oct 2018 | Published: 26 Oct 2018

MicroScope

Top 10 ASEAN IT stories of 2019
sponsored by ComputerWeekly.com
EGUIDE: Over the year, Computer Weekly looked at how the region is embracing technology, not for its own sake but to become more nimble, secure and to overcome the challenges of a growing economy. Here are Computer Weekly's top 10 ASEAN IT stories of 2019.
Posted: 06 Jan 2020 | Published: 07 Jan 2020

ComputerWeekly.com

Billion Dollar Blindness
sponsored by TechTarget
WEBCAST: Access this webcast to learn how using the latest intent data and AI-driven technologies can transform their productivity and yields from a market, an ICP, or a set of named ABM accounts.
Posted: 26 Feb 2020 | Premiered: Feb 19, 2020

TechTarget

Optimize Your HR Service Management
sponsored by Serviceaide
WHITE PAPER: Open up this paper to examine the top HR use cases for POB HR systems, as well as a look at how HR service is changing post-COVID and how virtual agents have stepped in to help.
Posted: 19 Jul 2021 | Published: 19 Jul 2021

Serviceaide

CW APAC: Buyer's Guide to human capital management
sponsored by ComputerWeekly.com
EZINE: In this buyer's guide, focused on human capital management (HCM) in the Asia-Pacific region, we look at the advantages of HCM software in recruitment, the importance of listening to staff and the considerations that should be made when using work algorithms.
Posted: 19 Sep 2019 | Published: 19 Sep 2019

ComputerWeekly.com

UKTech50 2021 - The most influential people in UK technology
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide: Computer Weekly has announced the 11th annual UKtech50, our definitive list of the movers and shakers in UK technology – the CIOs, industry executives, public servants and business leaders driving the role of technology in the UK economy.
Posted: 08 Mar 2021 | Published: 08 Mar 2021

ComputerWeekly.com

Here's How Installing Digital HR Strategies Can Increase Productivity
sponsored by ServiceNow
EGUIDE: Digital HR technology is being applied to over half of all HR tasks, according to Oxford Economics. Download this expert guide to learn about the digital HR trend, as well as why HR is hiring more external workers.
Posted: 02 Jul 2018 | Published: 26 Jun 2018

ServiceNow

HR Essentials Guide: Successful employee experience strategies come in many forms
sponsored by ServiceNow
EGUIDE: Read this expert guide to learn about digital developments in HR and find out how employee experience has changed—and will continue to—with intelligent technologies.
Posted: 31 Jan 2020 | Published: 31 Jan 2020

ServiceNow