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Universities Reports
 
Understanding the Impact of Enterprise Service Management
sponsored by ServiceNow
EBOOK: Thanks to the superior consumer-world service experiences they receive in their personal lives, your organization’s employees now want and expect a better service experience from HR, finance, legal, IT and other parts of the business. To help you determine how to best do that, ServiceNow put together this eBook. Download your copy to learn more.
Posted: 28 Jan 2021 | Published: 28 Jan 2021

ServiceNow

Build your ideal workforce engagement management solution
sponsored by Genesys
EBOOK: With new and highly demanding generations entering the workforce, companies face the challenge of offering captivating employee experiences — or getting left behind. Read this eBook to learn about workforce engagement management solutions, and how they can help you keep up with employees’ changing demands.
Posted: 09 Mar 2021 | Published: 09 Mar 2021

Genesys

Case Study Legal Process
sponsored by Enate UK
CASE STUDY: In this case study, learn how a major NYC firm implemented service orchestration to reduce the complexity of a seemingly never-ending amount of Excel spreadsheets. The firm was able to better manage, track, and use their critical data—resulting in a 20% year-on-year improvement in productivity. Learn about their path to success here.
Posted: 15 Jan 2021 | Published: 15 Jan 2021

Enate UK

The new flexible: Enabling your business & workforce to thrive
sponsored by SocialChorus
WEBCAST: In this webinar, 3 employee experience experts explore how business has—and will continue to—change post-pandemic, as well as new working practices that can help you support your employees through this period of change. Watch now to learn more.
Posted: 09 Oct 2020 | Premiered: Oct 9, 2020

SocialChorus

Now On Now: How Servicenow Delivered The Promise Of A Business-focused Pmo
sponsored by ServiceNow
WHITE PAPER: For ServiceNow, on-time, on-target project delivery is critical. It’s so important that they decided to build their own business focused PMO. Learn about ServiceNow’s experience building and implementing their PMO, and how they can help you do the same, in this white paper.
Posted: 08 Jan 2021 | Published: 08 Jan 2021

ServiceNow

Learning Management Survey
sponsored by Cornerstone OnDemand
WHITE PAPER: To get a read on the state of organizational learning, Cornerstone OnDemand recently conducted a survey that asked questions on: learning strategy and impact, learning maturity models, and more. Explore their findings, and expert recommendations, in this white paper.
Posted: 21 Jan 2021 | Published: 21 Jan 2021

Cornerstone OnDemand

Connect to Your Team as a Leader
sponsored by Cornerstone OnDemand
RESOURCE: In this interactive resource, see what being a true leader really means in today’s business environment. Also explore advice based on real-world experiences from HR managers
Posted: 22 Oct 2020 | Published: 22 Oct 2020

Cornerstone OnDemand

Tips for Identifying & Developing High-Potential Talent
sponsored by Cornerstone OnDemand
WHITE PAPER: Download this white paper for tips on identifying, developing and moving high-potential talent within your company to develop strong, agile leaders down the line.
Posted: 15 Jun 2020 | Published: 15 Jun 2020

Cornerstone OnDemand

How to better manage teams of remote contact center agents
sponsored by RingCentral
WHITE PAPER: Most customer service agents are now working from home and it’s likely to stay that way. Cloud-based contact center management platforms point the way forward in this new normal and have the potential to improve the customer experience. Download this whitepaper to learn more about why you should change over to a cloud-based contact center platform.
Posted: 18 Dec 2020 | Published: 18 Dec 2020

RingCentral

Optimize Your HR Service Management
sponsored by Serviceaide
WHITE PAPER: Open up this paper to examine the top HR use cases for POB HR systems, as well as a look at how HR service is changing post-COVID and how virtual agents have stepped in to help.
Posted: 19 Jul 2021 | Published: 19 Jul 2021

Serviceaide
 

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