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ALSO CALLED: AT Command Set, Communication Software, Hayes Command Set
DEFINITION: Software that makes it possible to send and receive data.
Communications Software Reports
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Market Guide for Contact Center as a Service
sponsored by 8x8, Inc.
ANALYST REPORT: This report evaluates CCaaS providers offering SaaS-based apps that allow customer service organizations to manage multichannel customer interactions, from both customer and employee experience perspectives. Open now to take a look at key findings from the study, including vendor strengths and cautions, inclusion and exclusion criteria and more.
Posted: 24 Feb 2021 | Published: 09 Nov 2020

8x8, Inc.

8X8 Named a Leader in Gartner UCaaS Magic Quadrant For 9th Year in a Row
sponsored by 8x8, Inc.
ANALYST REPORT: If your organization is searching for the right UCaaS provider to enable the anticipated spike in permanent remote work, this Magic Quadrant will help you make the most suitable choice. Gartner compares 14 notable products in the market, including X Series, Webex, Zoom, Teams, Fuze, GoToConnect, MiCloud Connect, and RingCentral.
Posted: 23 Feb 2021 | Published: 12 Nov 2020

8x8, Inc.

UCaaS: Driving More Efficient Communications and Collaboration
sponsored by Fuze
WHITE PAPER: Old PBX equipment, desk phones and conferencing equipment are expensive to maintain, haven’t kept pace with a mobile-enabled world and are no help when physical presence is impossible. It may be time for your enterprise to shift communications to the cloud. Leverage this dynamic resource to learn 3 advantages of cloud communications.
Posted: 23 Feb 2021 | Published: 23 Feb 2021

Fuze

Four Key Challenges of Enabling Digital Learning—and How Poly Can Help
sponsored by Polycom, Inc.
EBOOK: Right now, the educational sector is in a fierce uphill battle. Disparate students, teachers and resources and outdated or ineffective technology are all contributing to a remote learning curve that, without the right solutions, can prove quite steep. Use this e-book to educate yourself on 4 remote learning challenges and how to tackle them.
Posted: 22 Feb 2021 | Published: 22 Feb 2021

Polycom, Inc.

The “New Normal” Redefines Education
sponsored by Polycom, Inc.
DATA SHEET: Education has been forever changed, and the technology used for driving remote learning is changing, too. Integrated laptop and computer cameras and speakers have worked for some, but poor audio and video quality can negatively impact learning going forward. See this data sheet to explore future-proof video hardware for remote education.
Posted: 22 Feb 2021 | Published: 28 Sep 2020

Polycom, Inc.

Poly Solutions for Education
sponsored by Polycom, Inc.
WHITE PAPER: Today, many schools are looking to a “hybrid” approach, with educators teaching a mix of students in the classroom and students at home. To be successful, they must have the right tools. In this white paper, learn how Poly solutions can help educators and student by brining high quality audio, video and content sharing into the classroom and home.
Posted: 19 Feb 2021 | Published: 19 Feb 2021

Polycom, Inc.

Be the Change: Choose Next-Gen Collaboration
sponsored by Lumen
RESOURCE: A cloud-based, hosted collaboration solution enables motivated teams, talent retention, community innovation, and more. In this infographic, learn about Lumen and Cisco’s UC model which can help to deliver on these benefits and create a productive work environment.
Posted: 19 Feb 2021 | Published: 19 Feb 2021

Lumen

Trends Reducing Team Communications Silos for Better Worker ROI
sponsored by 8x8, Inc.
WHITE PAPER: Research has shown that the digital communications experience has grown increasingly fragmented and complex, to the considerable detriment of effective engagement and collaboration. In this white paper, learn how organizations can make today’s digital channels and legacy communications tools work better together in a more cohesive way.
Posted: 19 Feb 2021 | Published: 17 Jul 2020

8x8, Inc.

How Flexible Communication Fuels the Digital Workplace: An 8x8 Original Thinker
sponsored by 8x8, Inc.
VIDEO: Today’s business leaders need a communications platform that is intuitive. 8x8’s desktop and mobile app allows employees to quickly bounce from their laptop to their phone, attend business meetings and integrate calendars to stay on top of tasks. Watch this short video to see a customer testimonial about 8x8’s platform.
Posted: 18 Feb 2021 | Premiered: 01 Jan 2021

8x8, Inc.

What is 8x8 Voice for Microsoft Teams?
sponsored by 8x8, Inc.
EBOOK: 8x8 Voice for Microsoft Teams is a cloud-based PBX-to-PBX integration with Microsoft Phone System. It provides enterprise-grade telephony and global PSTN connectivity to customers that want to retain Microsoft Teams as their sole collaboration interface. Download this interactive e-book to learn more about 8x8 Voice for Microsoft Teams.
Posted: 17 Feb 2021 | Published: 17 Feb 2021

8x8, Inc.

An Engineer's Take on Communication, Collaboration, and Time Management
sponsored by 8x8, Inc.
VIDEO: Neil Lavelle leads the engineering team at 8x8. His approach to communication helps the 8x8 team and their customers succeed. In this short video, Neil answers a number of questions about how he navigates the communication aspect of his job.
Posted: 17 Feb 2021 | Premiered: 17 Feb 2021

8x8, Inc.

NWN Unified Communications: A Brief
sponsored by NWN Corporation
DATA SHEET: Poor communication costs organizations an estimated $37 billion each year due to lost productivity and inefficient collaboration. NWN’s Unified Communications can help empower your employees to stay engaged with each other and customers by delivering the latest communications technologies in one place. Download this brief to learn more.
Posted: 17 Feb 2021 | Published: 17 Feb 2021

NWN Corporation

A Secure, Integrated Portfolio with Experience Management
sponsored by NWN Corporation
DATA SHEET: Organizations of all sizes in all industries face a greater urgency to deliver a more agile, secure, cost-effective and collaborative digital communications experience. In this brief, learn what customers should look for in a cloud communications service provider.
Posted: 17 Feb 2021 | Published: 17 Feb 2021

NWN Corporation

Be the Change Fast, Smart, Agile Communication for Every Employee
sponsored by Lumen
RESOURCE: In this infographic, learn about Lumen and Cisco’s partnership to help deliver fast, smart and agile communication for every employee. Download this infographic to learn more.
Posted: 16 Feb 2021 | Published: 16 Feb 2021

Lumen

8x8 Work Applications
sponsored by 8x8, Inc.
VIDEO: Staying connected is more important than ever. 8x8 Work mobile allows you to take your business number with you and work seamlessly anytime and anywhere. With call, chat and video meetings all built into one app, connecting and collaborating has never been easier. To learn more about 8x8 work, watch this quick video.
Posted: 16 Feb 2021 | Premiered: 14 Dec 2020

8x8, Inc.

Customer Engagement: How Your Communication System Makes or Breaks It
sponsored by 8x8, Inc.
RESOURCE: Want to make an impact with customers? The window of opportunity is narrow. So, how do you deliver the experience your customers deserve? In this white paper, learn how 8x8’s X Series can help your transform your customer experience by delivering an integrated system for all communications.
Posted: 16 Feb 2021 | Published: 16 Feb 2021

8x8, Inc.

Advanced Technology Solutions from NWN
sponsored by NWN Corporation
WHITE PAPER: Your business’s end users need to stay connected, especially in today’s ‘work-from-anywhere’ ecosystem. But too many IT departments face poor connectivity and limited visibility – and both lead to increased costs. Leverage this white paper to learn about an experience management platform that strives to alleviate these issues.
Posted: 16 Feb 2021 | Published: 16 Feb 2021

NWN Corporation

Be the Change: Minimized Investment, Maximized Results
sponsored by Lumen
RESOURCE: Procurement professionals are on a charge to deliver rapid ROI, boost efficiency and ensure continuity throughout. These can all be achieved through increased flexibility, which cloud communications readily offers. Check out this infographic to explore cloud-delivered UC by Lumen and Cisco.
Posted: 12 Feb 2021 | Published: 12 Feb 2021

Lumen

Secure by Design Cloud Business Communications Apps & Infrastructure from NWN
sponsored by NWN Corporation
DATA SHEET: Integrated security is helping companies mitigate larger attack surfaces created by remote and hybrid work teams. Security postures are shifting from reactive to proactive, and one-size-fits-all approaches are falling by the wayside. View this solution brief to explore how to get a unified view of your entire cloud communications infrastructure.
Posted: 12 Feb 2021 | Published: 12 Feb 2021

NWN Corporation

8X8 Voice for Microsoft Teams
sponsored by 8x8, Inc.
VIDEO: Have you decided it’s time to give your Microsoft Teams users advanced voice capabilities? 8x8 makes it easy to add voice to Teams. In fact, it’s just a matter of 3 simple steps. Download this short video to learn more.
Posted: 12 Feb 2021 | Premiered: 12 Feb 2021

8x8, Inc.

Voice-Enabled Teams Solution Providers
sponsored by EvolveIP
RESOURCE: In this chart, discover how 5 voice-enabled Teams solution providers measure up on a number of key features.
Posted: 12 Feb 2021 | Published: 12 Feb 2021

EvolveIP

The Next Evolution of Remote
sponsored by 8x8, Inc.
RESOURCE: In 2020, organizations spent $15B a week to move to the cloud and adapt to remote work. But band-aid communications solutions created fragmented employee and customer experiences. In this e-book series, Operate from Anywhere: The Next Evolution of Remote Work, dive into 8 different e-books which will help you improve your remote work experience.
Posted: 12 Feb 2021 | Published: 12 Feb 2021

8x8, Inc.

Be the Change: Create an Edge by Empowering Every Employee
sponsored by Lumen
RESOURCE: When it comes to UC, enterprises can no longer afford to cling to static solutions producing unpredictable returns. Enhanced collaboration through cloud performance at scale needs to become part of the stack. By opening this infographic, you can get a glimpse of Lumen and Cisco’s partnership, designed to deliver reliable, high-impact UCaaS.
Posted: 11 Feb 2021 | Published: 11 Feb 2021

Lumen

The Big B2B2x Opportunity for CSPs
sponsored by ServiceNow
WHITE PAPER: B2B2X is a new business model in which a telecom service provider is primed to deliver services to any number of end users. 5G is accelerating the growth of B2B2x, and enterprise customers are facing radical digital transformation as a result. Examine this white paper to understand why CSPs need to become more than connectivity providers.
Posted: 11 Feb 2021 | Published: 20 Oct 2020

ServiceNow

8X8 Open Communications Platforms
sponsored by 8x8, Inc.
EBOOK: As many organizations turn to a full-time remote work model, reliable communications have never been so critical. In this interactive e-book, learn about 8x8 Open Communications Platform which can help deliver seamless communications across your organization by combing cloud phone, video collaboration, team chat, contact center and analytics.
Posted: 11 Feb 2021 | Published: 11 Feb 2021

8x8, Inc.
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