EBOOK:
In this E-Guide, we explore the market for APM tools, their role as part of a wider security strategy and look at how APM should be tied to business metrics.
WEBCAST:
There are many myths surrounding the role of business analysis when it comes to Agile projects. Is it really necessary for Agile success? In this comprehensive webcast, you'll hear from business analysis expert Mary Gorman from EBG Consulting, as she covers the myths and actualities of business analysis for Agile projects.
CASE STUDY:
This case study explains how Virgin Media, a leading provider of broadband, TV, mobile phone and home phone services in the UK, was able to realize significant workforce gains with a cloud-based learning and performance management system.
RESOURCE:
Access this brief video to discover one platform that caters to businesses considering self-service analytics. Find out the capabilities such a system can provide, and what benefits your company could see.
EGUIDE:
This expert e-guide provides tips and tactics to help you fortify your IT Infrastructure Library (ITIL) framework in order to achieve significant IT and business benefits. Also inside, count down four ways that you can improve your change management strategy.
CASE STUDY:
This exclusive case study reveals how the right analytics strategy enabled the law firm Ashurst Australia to address the challenges of business growth by analyzing business performance, identifying opportunities for improvement, and more.
EGUIDE:
In this SearchCRM.com expert e-guide, get an inside look at common practices for measuring contact center and organizational performance, and learn how you can transform metrics into a world-class customer experience.
WHITE PAPER:
Access this resource today to learn how analytics can support the use of Big Data in business decision-making and lead to better business outcomes. Inside, find out how you can extract Big Data insights, uncover the challenges of Big Data analytics, and more.
