Channels White Papers

WHITE PAPER: Download this white paper to learn how ISRs can use purchase intent intelligence to improve appointment rates, and uncover a few critical ingredients for your organization to see similar results.

Posted: 08 Feb 2021 | Published: 11 Apr 2019

WHITE PAPER: This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.

Posted: 19 Sep 2008 | Published: 19 Sep 2008

WHITE PAPER: Sales and Operations Planning (S&OP) is becoming a necessity for successful supply chain execution.

Posted: 29 Nov 2007 | Published: 01 Nov 2007

WHITE PAPER: This white paper examines research that reveals how sales and marketing professionals who use collaboration and Sales 2.0 tools gain a competitive advantage over their peers who do not use them.

Posted: 19 Sep 2008 | Published: 19 Sep 2008

WHITE PAPER: Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business imperative. Learn the strategic value of CRM -- increased revenue, productivity, and customer satisfaction.

Posted: 02 Mar 2007 | Published: 01 Jul 2006

WHITE PAPER: This white paper discusses common factors that impact the ability to effectively manage the sales pipeline and details processes and best practices that can help companies overcome sales challenges and establish a critical competitive advantage.

Posted: 06 Mar 2007 | Published: 01 Jan 2007

WHITE PAPER: IBM explores how the impact of innovative business models for "how to sell" are now as important as the innovative products themselves - CE manufacturers need to skillfully manage their mix of sales channels for future success.

Posted: 29 Nov 2007 | Published: 01 Nov 2007

WHITE PAPER: Grocers can pursue customer-focused initiatives and investments with greater precision and success by concentrating on customer advocacy. This paper discusses the attitudes and behaviors that can do improve the level of advocacy among customers.

Posted: 14 May 2008 | Published: 01 Sep 2007

WHITE PAPER: This paper provides an overview of the major issues that are driving support for care transformation. More importantly, it outlines an approach for achieving value from the IT investments made by health care organizations in support of transformation initiatives.

Posted: 20 Jun 2012 | Published: 20 Jun 2012

EGUIDE: The indirect route to market has never been more important for those looking to get UK sales and services coverage.

Posted: 08 Feb 2021 | Published: 05 Sep 2017

EGUIDE: The phrase might be one that gets over used at conferences and in pitches but it refers to something that is really happening and to revenue opportunities that are emerging right now. This e-guide will share some of the recent developments in the channel and the latest thoughts about the issue.

Posted: 08 Feb 2021 | Published: 15 May 2017

ANALYST REPORT: Analyst group Quocirca reviews channel-led managed print services (MPS) programmes.

Posted: 08 Feb 2021 | Published: 06 Jul 2017

EZINE: The fourth quarter is the busiest in the channel, and we get an idea of which technologies should be selling strongly

Posted: 08 Feb 2021 | Published: 04 Sep 2019

EBOOK: For many online retailers, the average cost to fulfill an order is 70% of the average order value. This coupled with next or same-day delivery expectations can make it difficult for organizations to increase their profit margins. So, what are the best ways to do so? Browse this guide to learn more.

Posted: 08 Nov 2023 | Published: 08 Nov 2023

WHITE PAPER: Streaming's takeover is nearly complete. Read these case studies to learn how to quickly obtain value from streaming.

Posted: 19 Sep 2024 | Published: 18 Sep 2015

EZINE: In this issue, we take a look at the struggles and triumphs faced by the channel this year so far. Also read up on possible solutions to the skills shortage, including the opening up of STEM to a more diverse range of students, and the necessity for improving skills on the job.

Posted: 31 Aug 2023 | Published: 01 Sep 2023

EZINE: In this month's ezine, we provide a guide to the main areas of focus for the channel in the year ahead and look at what makes a good partner incentive programme.

Posted: 09 Jan 2023 | Published: 09 Jan 2023

WEBCAST: In this webcast, channel experts from TechTarget, e92plus and ThousandEyes illuminate the state of channel in EMEA and provide strategies for supporting channel marketing programs in that region. Watch now to unlock the insightful discussion.

Posted: 20 Jun 2023 | Premiered: Jun 20, 2023

EZINE: In this issue, we explore whether more partners equals better business, and take a closer look at how IT consumption is changing thanks to subscription services. Also read a special feature looking into whether the channel offers good prospects for school-leavers hoping to start on a career path that could make a difference

Posted: 01 Oct 2021 | Published: 01 Oct 2021

EZINE: In this issue, we look at sustainability in the channel, with customers increasingly wanting to know that their reseller has a handle on their carbon footprint. Also, read about SCC's insight on mobile working and workforce security, and take a closer look at Riverbed's return to its roots

Posted: 08 Feb 2021 | Published: 01 Apr 2020

EZINE: MicroScope asks experts to share their opinions on what lies ahead for the channel in the security market, along with their predicitions for what upcoming threats to expect. Also read about how the managed service community helped to keep SMEs afloat during Covid-19, and how to arm the business with the best IAM tools for remote working

Posted: 08 Feb 2021 | Published: 05 Feb 2021

EGUIDE: Software defined networking has been around for a few years but it is early days for SD-WAN and that means there is time for resellers to get on board before the technology takes off.

Posted: 08 Feb 2021 | Published: 23 Jun 2017

WHITE PAPER: Managed services and MSPs’ increasing influence on enterprise technology purchases has created an urgency for IT companies to recruit the right MSP partners. In this e-book, learn how to define and execute successful MSP recruitment initiatives. Discover how you can generate more recurring revenue and create a salesforce multiplier effect here.

Posted: 25 Jun 2021 | Published: 25 Jun 2021

EZINE: In this issue, read about how to help customers manage their security portfolios in a world of increasingly complex systems, discover how insights are providing more opportunities for partners, and learn whether being an MSP is enjoyable or not

Posted: 01 Jun 2023 | Published: 02 Jun 2023

EGUIDE: Where should you allocate resources to most effectively engage with current and potential customers? In this expert e-guide, Scott Sachs of SJS Solutions weighs the pros and cons of the 6 main customer service channels: Chat/video chat, phone, email, social media, customer self-service, and mobile.

Posted: 08 Feb 2021 | Published: 01 Jun 2018

EZINE: In this issue, read about how Dell is continuing on its mission to make life easier for partners by introducing improved tools, and we take a closer look at how cloud, cyber security and 5G are set to dominate over the course of 2020

Posted: 08 Feb 2021 | Published: 03 Mar 2020

WHITE PAPER: With 44% of today’s employees reporting that they’re not satisfied with their communication equipment for teamwork, it has become critical for organizations to invest in workplace communication and collaboration technology. But what exactly should IT leaders be investing in? Browse this white paper to learn more.

Posted: 19 Dec 2023 | Published: 19 Dec 2023

WHITE PAPER: With the average, overall satisfaction rate for digital government contact centers being 66%, it has become clear that agencies and organizations need to step up their game when it comes to the citizen experience. So, how can this best be done? Access this guide to learn more.

Posted: 28 May 2024 | Published: 28 May 2024

EZINE: In this month's issue, we cover changes in distribution and the challenges being faced by those aiming to add value.

Posted: 08 Feb 2021 | Published: 03 May 2019

EZINE: An issue covering SD-WAN, storage innovations and opportunities for channel growth

Posted: 08 Feb 2021 | Published: 28 Mar 2019

EGUIDE: In this e-guide: Distributor's CEO provides update on progress made last year and ambitions for the rest of 2021. Exclusive Networks has given an update on its progress through 2020, indicating that it continued to expand in terms of revenues, vendor relationships and geographical coverage.

Posted: 23 Mar 2021 | Published: 23 Mar 2021

INFOGRAPHIC: In this infographic, we share insights on IT buyer's content preferences depending on their buying stage and provide information on how to reach and engage your audience in different digital channels.

Posted: 18 Oct 2022 | Published: 18 Oct 2022

EZINE: The channel is helping customers to digitally transform their businesses to keep up with trends and plan for the future

Posted: 08 Feb 2021 | Published: 06 Sep 2019

EZINE: In this issue, read all about how the storage world is continuing to evolve as it looks to the cloud, security and ESG compliance requirements. Also discover six steps to making your business more sustainable and read about how IBM's channel boss is set to make a difference.

Posted: 28 Feb 2023 | Published: 01 Mar 2023