All Research Sponsored By:Wipro

Leveraging Social Media to Drive Retail Sales and Enhance Customer Experience
WHITE PAPER: Read this article for an examination of three considerations for social media: social media driving revenue, customer experience and tracking and using social media measurement tools.
Posted: 17 Dec 2009 | Published: 17 Dec 2009


Optimize Customer Experience to Achieve Competitive Advantage
WHITE PAPER: Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
Posted: 21 Oct 2009 | Published: 21 Oct 2009


Which Off-line CRM solution for Field Force?
WHITE PAPER: This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.
Posted: 21 Oct 2009 | Published: 21 Oct 2009


EMC's Comprehensive Approach for Building Proven Information Infrastructure Solutions
WHITE PAPER: In this paper, Wipro Technologies focuses on the methodology EMC follows for building its Proven Solutions for organizations of all sizes and domains. This paper also demonstrates the methodology using an example of the solution development process for Microsoft Exchange in physical and VMware environments.
Posted: 27 Jul 2009 | Published: 30 Oct 2008


Reverse Logistics Management-- An Effective Strategy for Revenue Maximization in CPG Industry
WHITE PAPER: This paper presents an overview and introduction to reverse logistics and how to manage reverse logistics in the CPG industry in an efficient manner.
Posted: 27 Jul 2009 | Published: 06 Apr 2009


Painting the CPG Supply Chain GREEN
WHITE PAPER: This paper offers a solution for businesses to achieve balance between profitability and sustainability by leveraging the platform of packaged implementations.
Posted: 27 Jul 2009 | Published: 02 Apr 2009


Building a Global B2B Brand
CASE STUDY: In this paper you'll read about the steps Wipro Technologies took in order to take its brand name to the next level in order to compete with the top global IT companies.
Posted: 12 Jun 2009 | Published: 12 Jun 2009


Embracing the Cloud: Top Seven Imperatives for an Organization
WHITE PAPER: This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy.
Posted: 12 Jun 2009 | Published: 01 Mar 2009


Challenges & Strategies for UK Annuity Providers
WHITE PAPER: This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the opportunities present in the marketplace.
Posted: 13 May 2009 | Published: 11 May 2009


Demystifying Customer Service Correspondence Work Flow in Cards
WHITE PAPER: Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow.
Posted: 13 May 2009 | Published: 12 May 2009


Dark Pools of Liquidity: Understanding & Technology dependencies for the future
WHITE PAPER: This white paper provides insight into the dark pools of liquidity, discusses the mechanism of dark pools trading, advantages and how technology would impact the operations or provide benefits in trading over this medium.
Posted: 13 May 2009 | Published: 12 May 2009


Reducing the Cost of Electronic Gaming Machine Support with Intel® vPro™ Technology
PRODUCT LITERATURE: This paper illustrates the expected cost savings of deploying this technology to support electronic gaming operations.
Posted: 06 Feb 2009 | Published: 06 Feb 2009


Multi Process HR Outsourcing for Large US Retailer
WHITE PAPER: Learn from the success one of the largest U.S. retailers who implemented an integrated global HR outsourcing solution that combined process, technology, domain, and service delivery expertise.
Posted: 13 Jan 2009 | Published: 13 Jan 2009


Why Should You Consider Procurement Outsourcing? A Holistic Approach towards Vertically Integrated to Virtually Integrated Business Process Services
WHITE PAPER: Procurement Outsourcing is defined as a process wherein organizations take a calculated approach of moving some of their processes around source to pay to a specialist.
Posted: 13 Jan 2009 | Published: 13 Jan 2009


CUSTOMER DATA INTEGRATION (CDI)
WHITE PAPER: Customer Data Integration technologies can help to create a single, informative, accurate and timely view of the customer across the enterprise which can be used intelligently to achieve the banks objectives.
Posted: 26 Feb 2008 | Published: 01 Jan 2007


Journey towards Zero Defects: Challenges, Best Practices and Testing Models
WHITE PAPER: Organizations face different challenges at different levels of testing maturity. Testing Maturity Model (TMM) and Test Process Improvement (TPI) are two of the contemporary testing maturity models discussed in this paper.
Posted: 10 Nov 2005 | Published: 01 Nov 2005