Customer Experience

Customer Experience Reports
UC Collaboration Tools: Greater simplicity needed for IT, end users
sponsored by SearchSecurity.com
EGUIDE: Uncover why many organizations require greater simplicity in their unified communications (UC) collaboration tools – for both end-users and IT – in order for their UC strategy to be a success. Learn best practices to integrate UC tools, potential challenges you may face, and more!
Posted: 21 May 2012 | Published: 21 May 2012

SearchSecurity.com

CW500: Enterprise collaboration for a mobile workforce – Parliamentary Digital Service
sponsored by ComputerWeekly.com
PRESENTATION: Computer Weekly's CW500 Club heard from IT leaders who have introduced collaboration technology to support an increasingly mobile workforce. This presentation came from Laura Bennett, head of digital collaboration at the Parliamentary Digital Service.
Posted: 22 Nov 2016 | Published: 22 Nov 2016

ComputerWeekly.com

The Importance of End-User Experience to Video Collaboration Success
sponsored by SearchSecurity.com
EGUIDE: This E-Guide from SearchUnifiedCommunications.com explores how to calculate the value of video collaboration and why measuring end-user experience is so vital.
Posted: 26 Oct 2012 | Published: 26 Oct 2012

SearchSecurity.com

Considering a BYOPC Strategy
sponsored by SearchSecurity.com
EGUIDE: Before implementing a BYOPC strategy, it is imperative to take many security and management factors into account. Check out this E-Guide from SearchConsumerization.com to learn all about the BYOPC trend, the pros and cons, and what you need to know before implementation.
Posted: 20 Nov 2012 | Published: 20 Nov 2012

SearchSecurity.com

Single Source of Truth: A Guide for Real User Measurement in the Workplace
sponsored by SOASTA, Inc
WHITE PAPER: Inside this valuable resource, discover how, by measuring from the user's browser or app, real user management (RUM) tools can quantify the correlation between page load time and user engagement, and show where to optimize performance for more positive outcomes.
Posted: 11 Jul 2013 | Published: 11 Jul 2013

SOASTA, Inc

High Usability Checklist
sponsored by OutSystems
WHITE PAPER: This resource provides a comprehensive checklist to help you ensure high usability for each and every application you develop. Check it out now for 11 simple questions that allow you to track knowledge of your users, optimization of common tasks, simplicity of use, and much more.
Posted: 06 Sep 2013 | Published: 06 Sep 2013

OutSystems

The 4 Secrets of a Successful API
sponsored by MuleSoft
WHITE PAPER: This informative white paper reveals 4 secrets of building a successful application programming interface (API), including design for great user experience, optimize for use case, and more.
Posted: 28 Apr 2014 | Published: 28 Apr 2014

MuleSoft

Microsoft Dynamics CRM: A Look at New Features and Uses
sponsored by Microsoft
EGUIDE: This e-guide explores 3 of the most prevalent features Microsoft Dynamics CRM has rolled out and how they will affect industries that rely on these technologies. We'll also use the healthcare industry as an example of how one feature, document generation, ties into CRM and what that means for healthcare professionals.
Posted: 26 Jan 2017 | Published: 24 Jan 2017

Microsoft

10 Essentials for Secure EMM
sponsored by Citrix
WHITE PAPER: This resource offers 10 key guidelines to securing mobile strategies so that organizations are confident in their defenses against theft and loss while users are satisfied with performance.
Posted: 09 May 2014 | Published: 01 Jun 2014

Citrix

McHenry County College: AppSense helps McHenry County College scale IT smoothly to meet increased growth
sponsored by AppSense
CASE STUDY: In this solution case-study, you’ll learn more about McHenry County College, an Illinois-based community college that serves a large number of traditional and adult students, and the steps they took after experiencing problems with their Active Directory roaming profile environment following a rapid growth in student enrollment.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

AppSense