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Customer Experience

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Customer Experience Reports
 
Computer Weekly networking case studies
sponsored by ComputerWeekly.com
CASE STUDY: Jennifer Scott and Steve Evans discover what made the winning entries stand out from the crowd in the 2014 Computer Weekly European Awards for networking.
Posted: 14 Apr 2014 | Published: 14 Apr 2014

ComputerWeekly.com

Liberty Mutual Transforms the Employee Experience
sponsored by Workgrid
CASE STUDY: View this case study to learn how Workgrid Assistant helped Liberty Mutual Insurance easily manage employees' notifications, approvals, workflows, and more. Review Workgrid product features and benefits, and explore how Workgrid can help your organization simplify the work day and drive front-line engagement.
Posted: 23 Sep 2019 | Published: 23 Sep 2019

Workgrid

Improve the Customer Experience with Speech Analytics
sponsored by CallMiner
WHITE PAPER: Download this white paper to explore how interaction analytics work, and review how speech and interaction analytics can help your organization improve customer satisfaction, increase productivity, and create stronger customer support teams.
Posted: 28 Mar 2019 | Published: 31 Dec 2018

CallMiner

Analytics exploration – today and tomorrow
sponsored by ComputerWeekly.com
ANALYST REPORT: Analysts Clive Longbottom and Rob Bamford explain why businesses need to act now to create a business intelligence platform for the future.
Posted: 30 May 2014 | Published: 30 May 2014

ComputerWeekly.com

4 Mountains Every Digital Business Is Climbing
sponsored by Equinix
RESOURCE: Every organization is facing the same four challenges when it comes to digital transformation. Access this infographic to find out how to overcome these business challenges with an interconnection-first approach.
Posted: 19 Jun 2017 | Published: 28 Apr 2017

Equinix

Guide to Design-Centric Application Development
sponsored by CraveInfoTech
EGUIDE: Designing customer-experience grade apps is a must in the age of empowered users. But you need the right tools to do it successfully. This comprehensive guide is your roadmap to developing user-friendly apps with SAP Fiori. Learn how to develop apps from a design-centric standpoint that focuses on the end user's needs.
Posted: 05 Oct 2016 | Published: 04 Oct 2016

CraveInfoTech

High Usability Checklist
sponsored by OutSystems
WHITE PAPER: This resource provides a comprehensive checklist to help you ensure high usability for each and every application you develop. Check it out now for 11 simple questions that allow you to track knowledge of your users, optimization of common tasks, simplicity of use, and much more.
Posted: 06 Sep 2013 | Published: 06 Sep 2013

OutSystems

Enterprise Mobility Management: Top considerations and challenges
sponsored by Microsoft
EGUIDE: Download this expert e-guide to take a look at the top 5 considerations for implementing an EMM strategy, and learn how to overcome challenges such as managing too many devices, BYOD, and lack of policies.
Posted: 27 Oct 2017 | Published: 23 Oct 2017

Microsoft

Rethinking Network Monitoring Software for the User Experience
sponsored by LiveAction
EGUIDE: In this exclusive e-guide, consultant Sandra Gittlen digs into the challenges of network monitoring in the cloud era. Learn how organizations like Cross Country Healthcare, Stevenson University, and more are working around these obstacles with different tools and strategies.
Posted: 22 Mar 2016 | Published: 17 Mar 2016

LiveAction

Make the Most of Windows 10: How User Training Can Help
sponsored by Citrix
EGUIDE: Download this e-guide to find out how proper training can help make the most of your Windows 10 deployment.
Posted: 25 Oct 2017 | Published: 20 Oct 2017

Citrix
 

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