Customer Experience Reports

UC Collaboration Tools: Greater simplicity needed for IT, end users
sponsored by TechTarget Security
EGUIDE: Uncover why many organizations require greater simplicity in their unified communications (UC) collaboration tools – for both end-users and IT – in order for their UC strategy to be a success. Learn best practices to integrate UC tools, potential challenges you may face, and more!
Posted: 21 May 2012 | Published: 21 May 2012

TechTarget Security

Application Performance for Business Efficiency
sponsored by IPANEMA TECHNOLOGIES
VIDEO: This quick video reveals how you can regain control of your network and the applications using it with an innovative application performance management solution.
Posted: 29 Aug 2013 | Premiered: 29 Aug 2013

IPANEMA TECHNOLOGIES

Social Login 101
sponsored by Gigya
WHITE PAPER: View this white paper to learn why social login -- with permission-based access to first-party identity data -- is the better option for getting the kind of information that creates relevant cross-channel experiences. Read now to explore the basics of social login, best practices, and benefits for consumers and businesses.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Gigya

Improve Business Productivity and User Experience: SQL Server 2014 In-Memory Database
sponsored by Dell, Inc. and Fusion-io
WHITE PAPER: This brief paper highlights a leading acceleration system combined with SQL Server in-memory OLTP and how it improves customer experience by boosting system response time and business productivity.
Posted: 28 May 2014 | Published: 28 May 2014

Dell, Inc. and Fusion-io

CRM System vs. Spreadsheets for Managing Client Information
sponsored by Insightly
EGUIDE: This expert e-guide discusses why Prosound, a consulting company that focuses on improving customer phone experience, traded in their spreadsheets for a CRM system with mobile integration. Plus, learn the questions you need to ask yourself before implementing a CRM system.
Posted: 07 Mar 2016 | Published: 03 Mar 2016

Insightly

Top 3 Reasons for IT to Adopt Desktop Virtualization
sponsored by VMware
WHITE PAPER: This whitepaper explains the three major reasons organizations should absolutely consider VDI for the business.
Posted: 07 Oct 2013 | Published: 07 Oct 2013

VMware

Customer Experience Management in the New Era of Mobility
sponsored by IBM
WHITE PAPER: View this white paper to learn more about how your business can obtain higher revenues, lower costs and higher customer satisfaction. Mobility provides businesses with the opportunity to provide customers with unique value. It gives customers a channel to interact with their preferred companies.
Posted: 05 Jun 2013 | Published: 24 Aug 2012

IBM

How to Improve Migrations with User and Desktop Virtualization
sponsored by AppSense
VIDEO: Watch this quick video to learn how user and desktop virtualization can not only help make Windows 7 migration simpler, but can make management easier for your IT department while creating a much better user experience.
Posted: 27 Jul 2013 | Premiered: 27 Jul 2013

AppSense

Top Strategies for Lowering Desktop TCO
sponsored by VMware
WHITE PAPER: This Gartner report illustrates how to decrease the hardware and support costs of desktop management.
Posted: 25 Jun 2012 | Published: 03 Feb 2011

VMware

Contextual Authentication: A Multi-factor Approach
sponsored by PortalGuard
WHITE PAPER: This informative white paper offers a few solutions for remaining efficient without sacrificing security. It provides an explanation on the midpoint between better password policies and two-factor authentication processes. Your data deserves the utmost protection, access this white paper now so you can ensure security.
Posted: 17 Aug 2012 | Published: 17 Aug 2012

PortalGuard