Automation has routinized work to increase efficiency; however, it is designed in a way that removes competitive differentiation. In this expert e-guide, see a Q&A with Neil Ward-Dutton, co-founder and research director of MWD Advisors, regarding dynamic case management (DCM).
The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, strengthens the partnership between decision-makers and the people who provide the information that drives better decisions.
AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
In this issue of CW Middle East, read how the UAE and the Abu Dhabi National Oil Company have recognised that things will change as oil and gas resources dwindle. Digital technology, such as artificial intelligence, has been identified as a key driver for future industries.
European businesses have bought into the digital revolution, with the adoption of the latest technologies like automation enabling companies to transfer their internal operations.
In this video discussion, learn about the latest trends driving customers to managed services and how automation and desktop virtualization are helping improve managed services.
AWS makes it possible for developers, architects and DevOps engineers to automate many tasks. Access this e-guide to learn how to utilize several AWS tools to automate your tasks and free up your IT team to focus on more valuable priorities.
This brief resource examines current challenges with talent acquisition and counts down five best practices to help HR leaders address the skills gap by developing internal talent.
The sheer volume of workloads any IT admin must execute on has risen so steeply as of late that it's nearly impossible to keep up. So why bother trying? Access this eGuide to learn more about orchestration services and how they can integrate with your current DevOps methodology.
