Dropbox Controls Spending with ServiceNow & Genpact

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Dropbox cut its procurement cycle time by over 50% by adopting ServiceNow and partnering with Genpact for consulting and implementation. The company replaced disconnected, manual processes with a streamlined, automated system providing transparency and efficiency. Key results include:

  • 50%+ faster procurement cycle
  • 1,000+ processes automated
  • 99%+ compliance

This case study details Dropbox's challenges, solutions, and benefits of transforming procurement into a strategic asset. Read the full case study to learn how ServiceNow and Genpact enabled Dropbox to optimize purchasing, unlock savings, and equip employees to maximize productivity.

ServiceNow and Genpact
Apr 8, 2024
Apr 8, 2024
Case Study
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