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How To Help Your Contact Center and Keep Customers Happy
sponsored by Genesys
PRODUCT OVERVIEW: The ability to manage interactions across channels as a single, coherent conversation is key to keeping your customers engaged and happy. In this product overview, learn about how Conversation Manager from Genesys, a customer experience management platform, can help your contact center.
Posted: 24 Feb 2017 | Published: 24 Feb 2017

Genesys

Move to Cloud for Unified Business System
sponsored by NetSuite
RESOURCE: Learn about the benefits of a cloud-based unified business system that provides global scaling, real-time visibility, and much more.
Posted: 14 Oct 2016 | Published: 14 Oct 2016

NetSuite

Customer experience strategy hinges on insight from analytics
sponsored by [24]7
EGUIDE: The key to success is being able to use the data you collected to develop effective CEM strategies. In this expert e-guide, explore how organizations from multiple industries are leveraging insights from data analytics to develop effective customer experience management strategies and give their businesses a boost.
Posted: 28 Jun 2016 | Published: 24 Jun 2016

[24]7

ERP Study: Cost Savings And Business Benefits Attributed To Cloud-Based Business Management Tools
sponsored by Sage Software
WHITE PAPER: In this Forrester study, discover the results of a cost analysis of Sage X3 – a cloud-based ERP software that helps balance continued business growth with managing core business processes. Learn how this investment was able to help the 2 companies in this study save thousands in sales and inventory management, increase ROI by 177%, and more.
Posted: 21 Nov 2016 | Published: 31 Jan 2016

Sage Software

Booked Up & Billable: Best Practices For Earning More Profits From Your Techs
sponsored by TechData - Connectwise
WHITE PAPER: An hour is a terrible thing to waste – time is your most valuable resource. But it's perishable. Learn how to earn more profits from your techs. Try the time-tested techniques inside to help your business generate more billable time, and profit, without adding a single employee.
Posted: 22 Mar 2017 | Published: 22 Mar 2017

TechData - Connectwise

Opportunities and Risks in 5 Global Outsourcing Locations
sponsored by NTT America, Inc.
EBOOK: This e-guide explores some of the key trends impacting 5 important global IT outsourcing locations. Access now to uncover these trends, and learn how they are affecting regions like the United States, Brazil and Colombia, China, and more.
Posted: 07 Nov 2016 | Published: 07 Nov 2016

NTT America, Inc.

Multimedia Ad Sales: What to Expect in New Age of Digital Advertising
sponsored by Accenture
DATA SHEET: Marketers are adjusting their plans to adapt to digital advertising's take over. Find out what to expect from the age of digital advertising and what to look for in a multimedia ad sales tool. Learn about the tools that marketers will be using and the demands in efficiency, predictability and measurability that they'll be expecting to work with.
Posted: 14 Nov 2016 | Published: 14 Nov 2016

Accenture

Mapping Your Markets: An Expert Guide to Segmentation
sponsored by Radius
WHITE PAPER: This resource reveals how marketing segmentation best practices can help you understand your best customers, learn more about your market landscape, target your best prospects, and more.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

Radius

The Renaissance of ERP: Leveraging a Digital Core for Increased Innovation
sponsored by SAP
WHITE PAPER: This white paper explores how you can boost innovation by upgrading core ERP systems and extending those capabilities in the cloud. Find out how you can improve your company's ability to manage key business processes with a digital ERP strategy and take advantage of evolving opportunities from big data, IoT, mobility and more.
Posted: 17 Oct 2016 | Published: 21 Mar 2016

SAP

Case Study: Achieve Unprecedented Visibility of B2B Processes
sponsored by TIBCO Software Inc.
CASE STUDY: eBuilder, a company that helps organizations streamline their business processes, needed to enable their clients to quickly analyze large amounts of information and make critical decisions. This case study reveals the strategy that allowed the company's clients to achieve greater visibility of B2B processes, boost efficiency, and reduce costs.
Posted: 06 Apr 2016 | Published: 31 Dec 2013

TIBCO Software Inc.
 
 
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