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Customer Experience Analytics: Delivering More Personalized Customer Service
sponsored by zendesk (bime by)
EGUIDE: In this e-guide, explore several customer experience initiatives to help you discern which tactics have the staying power it takes to make a positive impact on your company's ability to integrate analytics into its CRM systems. Find out how to derive actionable insights that can help you create a more personalized customer experience.
Posted: 01 Sep 2016 | Published: 31 Aug 2016

zendesk (bime by)

Modern ERP: Deconstructing the Digital Core
sponsored by SAP
WHITE PAPER: Discover ways to retain what made enterprise resource planning (ERP) critical to success. Learn how to retain real-time insights for better decisions, business processes for higher performance and more.
Posted: 10 Aug 2016 | Published: 10 Aug 2016


3 Steps to Building a Long Term Data Analytics Strategy
sponsored by BMC
WHITE PAPER: The best way for IT to fulfill their strategic potential is by using data to identify new opportunities for future business growth. This white paper explains a 3-step, phased approach that leads to mature analytics capabilities. Find out how steps can significantly impact your revenue, costs, and risks.
Posted: 29 Jul 2016 | Published: 31 Dec 2015


Transforming your workforce from an expense to a profit center
sponsored by Infor
WHITE PAPER: Learn how to identify your strongest employee performance data and transform that data into a repeatable process that will increase position productivity to its fullest potential through hiring, training, and employee development.
Posted: 20 Jul 2016 | Published: 20 Jul 2016


The Global Outlook for Enterprise Integration-Platform-as-a-Service
sponsored by Dell Boomi
WHITE PAPER: In this Gartner report, find out integration PaaS vendors are meeting the rapidly evolving needs of application and data management within modern organizations. Discover market leaders, strengths and weaknesses of each of numerous vendors, and more.
Posted: 20 Jul 2016 | Published: 24 Mar 2016

Dell Boomi

Data Refinement: Facilitating the Data-Driven Organization (How To Approach A Strategy That Will Provide A Competitive Edge In The Data Economy)
sponsored by IBM
WHITE PAPER: Data refinement is fueling business success. This Forrester report yields 4 key findings about refining raw data from various sources to realize crucial business benefits, gain a competitive edge, and empower your data refinement strategy.
Posted: 03 Oct 2016 | Published: 30 Jun 2015


Mining Gold from Gigabytes August 2016 Business Information
sponsored by SearchDataManagement
EZINE: For companies tapping into mountains of amassed data, enterprise business analytics breathes new life into the old axiom "There's gold in them thar hills."
Posted: 04 Aug 2016 | Published: 04 Aug 2016


How One Company Integrated Its Infrastructure with Hadoop
sponsored by Intel Corporation
WHITE PAPER: Learn about how one company that used the Kafka Messaging tool with Hadoop to extend its data integration architecture to incorporate big data in real time. Discover how the company was able to improve customer services, security, and data management, and how you can do the same.
Posted: 24 Aug 2016 | Published: 29 Apr 2016

Intel Corporation

Service Cloud: New Capabilities Aiming to Unify Fragmented CEM
sponsored by
EGUIDE: Did you know that 61% of consumers must interact with a company on multiple channels to resolve a customer service issue? And did you also know that Salesforce has brought new capabilities to Service Cloud, aiming to help unify fragmented customer journeys? View this guide to learn about them, it's pricing and availability.
Posted: 20 Jul 2016 | Published: 19 Jul 2016

Fueling "Free Markets" in the Insight Economy with Apache Spark
sponsored by IBM
WHITE PAPER: Learn about the use of an open source engine built specifically for data science. Discover how it helps simplify algorithm development, accelerate analytics results, extend Hadoop, and more.
Posted: 30 Jun 2016 | Published: 30 Sep 2015

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