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Communications Software

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ALSO CALLED: AT Command Set, Communication Software, Hayes Command Set
DEFINITION: Software that makes it possible to send and receive data.
Communications SoftwareReports
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Becoming “One Bupa” hinges on having a single platform for communication and collaboration
sponsored by Jive Software
CASE STUDY: Discover how Bupa, an international healthcare group, created a global social business networking and collaboration community that complemented their existing content management systems (CMS) while adding web 2.0 capabilities. Read on to learn why an out-of-the-box social platform enabled more collaborative behavior than their previous CMS.
Posted: 20 Jun 2013 | Published: 20 Jun 2013

Jive Software

The identity perimeter
sponsored by ComputerWeekly.com
ANALYST REPORT: Analysts Bob Tarzey and Rob Bamforth, make the case for identity management and advanced single-sign-on (SSO) to help businesses and their customers and partners work in a more integrated way.
Posted: 05 Apr 2013 | Published: 05 Apr 2013

ComputerWeekly.com

Cloud Strategies Of Online Collaboration Software Vendors, Q3 2012
sponsored by IBM
WHITE PAPER: This informative study from Forrester Research evaluates and analyzes the top eight collaboration service providers. Get the most out of your collaboration solution investment by clicking through to read more now.
Posted: 24 Oct 2012 | Published: 18 Oct 2012

IBM

Evaluation of managed print service suppilers
sponsored by ComputerWeekly.com
WHITE PAPER: In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP  lead the pack, due to their  global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark  have gained considerable ground, demonstrating effective maturity and service delivery excellence.
Posted: 24 Oct 2011 | Published: 25 Jan 2011

ComputerWeekly.com

Analyst's take: Business impact of Facebook in the workplace
sponsored by ComputerWeekly.com
WHITE PAPER: Nearly half of office employees access Facebook during work.  Nucleus found companies effectively lose an average of 1.5 percent of total office productivity when employees can access Facebook during the work day.
Posted: 21 Oct 2011 | Published: 09 Feb 2011

ComputerWeekly.com

Top 10 Things to Consider for Mobile Video Collaboration Success
sponsored by Avaya
WHITE PAPER: Success with mobile video collaboration hinges on careful planning. This brief resource counts down 10 considerations that will help ensure your mobile video strategy is well-thought-out, properly-sized, and future-ready.
Posted: 14 Aug 2013 | Published: 31 Dec 2012

Avaya

Evaluating the Total Costs of a Unified Communications Solution
sponsored by Cisco
WHITE PAPER: Discover the top recommendations for selecting a UC solution that fits the needs of your business. Learn how to weigh the most important factors and assess the TCO of your UC solution.
Posted: 17 Jul 2013 | Published: 17 Jul 2013

Cisco

Top Ten Considerations for Deploying Lync on Smartphones and Tablets
sponsored by Aruba Networks
WHITE PAPER: Microsoft Lync is transforming the communications landscape by enabling more collaborative and engaging interactions. This resource counts down the top 10 considerations for deploying Lync on smartphones and tablets.
Posted: 11 Jul 2013 | Published: 11 Jul 2013

Aruba Networks

Getting Mobile Collaboration Right
sponsored by Avaya
WHITE PAPER: This valuable guide offers information and advice to help you prepare and build an intelligent mobile collaboration strategy.
Posted: 19 Jun 2013 | Published: 19 Jun 2013

Avaya

What’s New with IP Office 8.1
sponsored by Avaya
WHITE PAPER: This brief guide details the new features and improvements of the communications system IP Office 8.1, explaining how this tool can help you support increased scalability, integrated video collaboration, increased mobility, and more.
Posted: 18 Jun 2013 | Published: 31 Dec 2012

Avaya

Sangoma Session Border Controllers: SBC Series
sponsored by Sangoma Technologies
WHITE PAPER: Sangoma has introduced the most cost-effective, easiest to provision and easiest to manage line of enterprise SBCs on the market. The three available options offer maximum flexibility when selecting a solution.
Posted: 30 May 2013 | Published: 30 May 2013

Sangoma Technologies

Microsoft® Lync® Server 2010 on DellTM Systems
sponsored by Dell and Microsoft
WHITE PAPER: This critical resource provides configurations that can be used to architect Lync 2010 infrastructures ranging from 500 to 25,000 users so that you organization's communications are efficient and effective.
Posted: 12 Apr 2013 | Published: 12 Apr 2013

Dell and Microsoft

Beyond Business as Usual: The Mega Shift Toward Social Communications
sponsored by IBM
WHITE PAPER: Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide.
Posted: 09 Apr 2013 | Published: 02 Oct 2012

IBM

The Future of Email and Applications is Social
sponsored by IBM
WHITE PAPER: The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides.
Posted: 05 Apr 2013 | Published: 28 Feb 2013

IBM

TechNet Webcast: Lync for Mobile Devices (Level 200)
sponsored by Microsoft
WEBCAST: This webcast explores the many productivity-boosting features found in the Microsoft Lync 2010 mobile clients. optimized for mobile connectivity, this will help your mobile workers communicate more easily than ever before, even while on the go.
Posted: 07 May 2012 | Premiered: May 7, 2012

Microsoft

Transforming your voice, video and collaboration infrastructure: The IBM journey toward unified communications
sponsored by IBM
WHITE PAPER: Access this resource for insight into creating an effective communications infrastructure today, facing challenges such as maintaining service quality, managing data security, and protecting employee privacy.
Posted: 02 Mar 2012 | Published: 01 Sep 2010

IBM

Mobility Solutions
sponsored by Azzurri
WHITE PAPER: Enabling and supporting mobility can be complicated, especially when it comes to integrating it with company policy. Discover how a mobility solution can help you with all this.
Posted: 21 Feb 2012 | Published: 21 Feb 2012

Azzurri

UCB Gains Efficiencies and Realizes Lower TCO with CallCopy Call Recording
sponsored by NACR
CASE STUDY: Uncover why a implementing a CallCopy recording solution that is easy to use, search, update, support and maintain can offer a lower TCO than other solutions, as well as fulfilling all your call recording needs.
Posted: 10 Feb 2012 | Published: 10 Feb 2012

NACR

MicroScope - February 2012: A special issue looking at the opportunities for resellers in the networking market
sponsored by MicroScope
EZINE: A special eZine looking at the opportunities for resellers in the networking market.
Posted: 10 Feb 2012 | Published: 13 Feb 2012

MicroScope

Changing the Conversation in the Workplace
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.
Posted: 09 Feb 2012 | Published: 09 Feb 2012

Alcatel-Lucent Enterprise

Business Collaborative Conversation Scenarios
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Take your unified communications to the next level by extending “the conversation” across multiple areas of your business.
Posted: 08 Feb 2012 | Published: 08 Feb 2012

Alcatel-Lucent Enterprise

Try Office 365 for free for 30 days
sponsored by Microsoft
TRIAL SOFTWARE: Receive a 30 day no-risk trial of Office 365, a suite of Internet-based services devised to help meet your needs for robust security, 24/7 reliability, and user productivity.
Posted: 01 Jan 2012 | Premiered: 23 Dec 2011

Microsoft

Communication and flexibility: Building blocks for a DCM architecture with strong ROI
sponsored by IBM
EGUIDE: In order to achieve desired case outcomes and experience return on investment from dynamic case management (DCM), consistent, ongoing maintenance is required. Read this Tip Guide to learn key strategies for DCM maintenance.
Posted: 18 Nov 2011 | Published: 07 Nov 2011

IBM

Next Level Service Desk Strategies
sponsored by Citrix Online- GoToManage
EGUIDE: This e-guide will look at some of the ways the Service Desk can get a handle on determining what systems and devices they support, and will examine how the Service Desk can be best placed to support customers.
Posted: 13 Oct 2011 | Published: 13 Oct 2011

Citrix Online- GoToManage

SIP Management: Top benefits and potential challenges
sponsored by Metaswitch Networks
EGUIDE: This expert E-Guide discusses the benefits of SIP trunking and highlights best practices to address the potential challenges.
Posted: 27 Sep 2011 | Published: 27 Sep 2011

Metaswitch Networks
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