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Communications Software

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ALSO CALLED: AT Command Set, Communication Software, Hayes Command Set
DEFINITION: Software that makes it possible to send and receive data.
Communications Software Reports
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Three Steps to Managing Skype for Business Call Quality
sponsored by Nectar Corp
EGUIDE: IT leaders implementing and operating Skype for Business are often concerned about how they can provide excellent call quality and voice performance. So, what can you do to ensure the best experience as you transition to Skype for Business? In this expert e-guide, learn the three key steps for call quality success with Skype for Business.
Posted: 21 Feb 2017 | Published: 17 Feb 2017

Nectar Corp

Monitor Real-Time Communications or They Will Fail
sponsored by Nectar Corp
EGUIDE: You can't just set and forget UC, especially real-time communications like voice and video. In this expert e-guide, learn what can help you properly monitor your real-time applications after implementation.
Posted: 21 Feb 2017 | Published: 17 Feb 2017

Nectar Corp

8 Considerations Before Choosing an Enterprise-Class Cloud Communications Solution
sponsored by RingCentral
WHITE PAPER: It's important to evaluate unified communications as a service (UCaaS) providers and platforms carefully to ensure you choose the best option for your organization. Learn 8 questions that will guide your evaluation of potential UCaaS providers.
Posted: 20 Feb 2017 | Published: 31 Aug 2016

RingCentral

Achieving Agility with Cloud UC Success Depends on Evolving the Network
sponsored by RingCentral
WHITE PAPER: In this Nemertes Research white paper, Vice President and Service Director, Irwin Lazar, and CIO and Principal Research Analyst, John Burke, explain how to transform your network to support your UCaaS.
Posted: 20 Feb 2017 | Published: 31 Jan 2017

RingCentral

Reduce the Time it Takes to Resolve IT Issues and Restore IT Services With Communication Integration
sponsored by EverBridge Inc.
WHITE PAPER: In this white paper discover a program that lets you connect the right on-call personnel with the right information to get restoration done faster. Learn how you can get detailed report and incident notifications and responses, manage group and shift calendars from one place, and more.
Posted: 20 Feb 2017 | Published: 20 Feb 2017

EverBridge Inc.

IT Alerting To Reduce Mean Time to Resolution and Restore IT Services Faster
sponsored by EverBridge Inc.
WHITE PAPER: When you face a major IT problem do you know how you're going to keep your customers calm and your response team informed? In this white paper learn about a cloud-based platform that helps you do just that with the ability to reach out through multiple platforms, automated escalation of alerts, and more.
Posted: 20 Feb 2017 | Published: 20 Feb 2017

EverBridge Inc.

Elevating the Enterprise Capabilities of Skype for Business
sponsored by AVST
WHITE PAPER: On its own, Skype for Business supports voice communications with a mix of UC offerings. But implementing the solution as a full or partial PBX replacement in the enterprise requires additional mission-critical applications. Learn what these applications are and how you can deliver them.
Posted: 13 Feb 2017 | Published: 30 Dec 2016

AVST

Are Your Communications Tools up to Snuff?
sponsored by Mitel Networks Limited
RESOURCE: Do you have the right communications tools to keep everyone productive in your organization? Take this quiz to see how your setup measures up in key areas of concern.
Posted: 30 Jan 2017 | Published: 30 Jan 2017

Mitel Networks Limited

4 Cloud Myths That Stand in the Way of Collaboration
sponsored by Box
WHITE PAPER: This resource dispels 4 cloud myths that prevent effective collaboration and cross-enterprise communication. Inside you'll see how you can move towards a more modern way to work, and break through stagnation in your collaboration strategy.
Posted: 03 Oct 2016 | Published: 03 Oct 2016

Box

Out With the Old: 5 Technologies That Can't Keep Up
sponsored by Box
RESOURCE: This short asset lays out 5 technologies that have fallen behind modern collaboration standards.
Posted: 30 Sep 2016 | Published: 30 Sep 2016

Box

IT's Guide for Securing and Managing Business Content
sponsored by Box
EBOOK: This paper introduces a partnership that enables you to deploy seamless and secure collaboration, syncing, and productivity enhancing capability.
Posted: 27 Sep 2016 | Published: 27 Sep 2016

Box

Business Communications is Changing: Are You Ready?
sponsored by MASERGY
WEBCAST: Learn what one cloud UC tool does to streamline and protect the delicate task of moving your communications to the cloud. Implementing UC is becoming a no brainier, but making the transition carefully shouldn't be an overlooked afterthought.
Posted: 18 Jul 2016 | Premiered: Jul 18, 2016

MASERGY

Case Study: Cloud UC Savings and Flexibility Keeps Lincoln Moving
sponsored by MASERGY
WHITE PAPER: Read this short case study which shows how a moving and storage company deployed UC to improve flexibility and create savings.
Posted: 15 Jul 2016 | Published: 15 Jul 2016

MASERGY

The Merger of Cloud and Communications Providers
sponsored by Mitel Networks Limited
EGUIDE: Find out why one tech organization thinks off-premises adoption relies upon the integration of communication and the cloud, and learn about a provider merger that created a cloud communications powerhouse.
Posted: 13 Jun 2016 | Published: 03 Jun 2016

Mitel Networks Limited

Online Team Collaboration: Reaching New Levels With an All-In-One Platform
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper details the combination of persistent group messaging, private one-on-one chat, voice telephony, and video conferencing in a single unified experience. Access now to learn how to communicate in real time and collaborate using sophisticated yet easy-to-use tools.
Posted: 26 Sep 2016 | Published: 31 Aug 2016

Cisco Systems, Inc.

Using APIs to Integrate Communication Into Business Workflows
sponsored by Twilio
EGUIDE: Application program interfaces (APIs) help enterprises integrate communications into their workflow – but the way APIs operate are changing. Access this expert guide to learn how you can use APIs to embed communications into business processes and workflows.
Posted: 26 Aug 2016 | Published: 24 Aug 2016

Twilio

CPaaS Fuses Communications Applications with Business Workflows
sponsored by Twilio
EGUIDE: In this expert e-guide, Irwin Lazar of Nemertes Research introduces communications platform as a service (CPaaS), and how developers can change the way enterprises use their existing business applications. He goes on to explain the role that CPaaS vendors play in delivering APIs that your enterprise may need.
Posted: 24 Aug 2016 | Published: 23 Aug 2016

Twilio

Case Study: Deploying Telemedicine in Oncology Centers Across Ukraine
sponsored by Avaya TSG
CASE STUDY: Follow the implementation of telemedicine into oncology clinics across Ukraine, providing remote access and distance training for professionals in the field.
Posted: 15 Jul 2016 | Published: 31 Dec 2015

Avaya TSG

Infographic: Health IT Networking Insights, Trends
sponsored by Avaya TSG
WHITE PAPER: How do new and emerging networking technologies affect health IT specifically? Access this infographic to learn how telemedicine, mobile, cloud computing, virtualization, and more, are being used in a healthcare setting to benefit patients, as well as medical professionals.
Posted: 30 Jun 2016 | Published: 31 May 2016

Avaya TSG

Advantages of UC Modernization
sponsored by Avaya TSG
WHITE PAPER: Identify how you can lower the cost of ownership of your communications system while improving functionality. Included is a focus on promoting mobility, security, and integration in rapidly expanding enterprises.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya TSG

Advantages of UC Modernization
sponsored by Avaya CenturyLink
WHITE PAPER: Identify how you can lower the cost of ownership of your communications system while improving functionality. Included is a focus on promoting mobility, security, and integration in rapidly expanding enterprises.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink

Quality Contact Recording Increases Workforce Optimization
sponsored by Avaya CenturyLink
WHITE PAPER: Choosing top tier contact recording services can empower businesses by optimizing the performance of their customer-facing resources. Read this white paper that educates you on communication monitoring services and how they can help you achieve performance improvement that increases customer retention.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink

Hardware Report on the GTM 5140 Huddle
sponsored by StarLeaf
RESOURCE: This short resource shows the capabilities built into a unified communications endpoint, as well the specific features of the hardware itself.
Posted: 16 Jun 2016 | Published: 16 Jun 2016

StarLeaf

Case Study: Taylor Vinters Deploys Communication and Collaboration
sponsored by StarLeaf
CASE STUDY: See how law firms can benefit from collaboration technology, using it to communicate with clients and remote offices alike. You'll also discover why the firm in question made the choice of communications provider that they did.
Posted: 07 Jun 2016 | Published: 07 Jun 2016

StarLeaf

Select Wines Chooses StarLeaf for Collaboration Solutions
sponsored by StarLeaf
CASE STUDY: Discover how a growing wine importer mitigated their ballooning travel budget by implementing improved collaboration and communications.
Posted: 06 Jun 2016 | Published: 06 Jun 2016

StarLeaf
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