Communications Software Reports

ANALYST REPORT: Digital communications technology is the foundation for any digital transformation strategy. However, unfortunately, there is a significant gap between the ideal of high-functioning digital communications and the actual performance of many companies today. Download this IDC report to learn more.

Posted: 27 Sep 2019 | Published: 27 Sep 2019

CASE STUDY: The Prime Minister's Office (PMO) had already made a significant investment in an Avaya platform for the strategic vision to lower the cost of IT investment through shared services. Read on to learn how they turned to 4net to extend the portfolio to provide unified communications for the PMO.

Posted: 27 Sep 2019 | Published: 27 Sep 2019

CASE STUDY: FSA was coming out of a contract with their communications provider. They had an increasing need to accommodate remote users and wanted to consider Cloud Services, Networks and Data Centers, user devices and the replacement of their existing video conferencing. Download this case study to see why they decided to implement ANTENNA.

Posted: 27 Sep 2019 | Published: 27 Sep 2019

WHITE PAPER: In this white paper, learn how 4net Technology is helping to address the shortcomings of drones with a Mobile Drone Kit that utilizes Avaya Equinox, a powerful gateway for calling messaging, conferencing and collaboration.

Posted: 27 Sep 2019 | Published: 27 Sep 2019

EGUIDE: Unified communications technologies keep evolving as new applications emerge in response to changing work styles. Learn about one of those applications in this expert guide, and explore the evolution of UC and how it got to where it is today.

Posted: 13 Sep 2019 | Published: 13 Sep 2019

EGUIDE: The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.

Posted: 11 Sep 2019 | Published: 11 Sep 2019

EGUIDE: Unified communications apps are everywhere, but deploying them isn't an immediate recipe for success for organizations looking to improve workflow collaboration. Read this expert guide to review pre-buying considerations for UC tools, as well as suggestions for supporting user adoption.

Posted: 10 Sep 2019 | Published: 10 Sep 2019

EGUIDE: Is your organization considering adopting cloud video conferencing tools? The benefits of video conferencing are apparent and measurable. Learn about them in this expert guide. Also, explore the 5 steps to help ensure a successful video conferencing strategy.

Posted: 09 Sep 2019 | Published: 09 Sep 2019

EGUIDE: In this expert guide, learn about new developments and products for some of the leading vendors in the UC market.

Posted: 30 Jul 2019 | Published: 30 Jul 2019

EGUIDE: The popularity of video communication has led organizations to look for video conferencing platforms that can boost productivity and improve workflows. Learn about 1 platform in this expert guide, and how it can help improve collaboration and save money.

Posted: 29 Jul 2019 | Published: 29 Jul 2019

EGUIDE: In this expert guide learn about leading vendor Zoom and their new cloud PBX offerings, which use desk phones from Polycom and Yealink that integrate with contact center products from Five9 and Twilio.

Posted: 29 Jul 2019 | Published: 29 Jul 2019

EBOOK: UCaaS has emerged as a way for businesses of all sizes to streamline communications, enhance productivity and manage costs. But how do you know if it's right for you? And—once you do—how do you choose the right provider? Find out in this expert guide.

Posted: 25 Jul 2019 | Published: 25 Jul 2019

EGUIDE: Microsoft Teams e-discovery enabled for hybrid cloud systems, and digital transformation hinges on information governance policies. Read this e-guide to learn more.

Posted: 17 Dec 2018 | Published: 30 Nov 2018

EGUIDE: Find out what IT leaders can do to create a consistent, positive meeting room experience for end users with a unified strategy for coordinating collaboration and communications tools.

Posted: 04 Dec 2018 | Published: 29 Nov 2018

EGUIDE: Even with unified communications and collaborations (UCC) in place, you may still be working with legacy tools or multi-vendor environments that complicate the task of managing your infrastructure. In this e-guide, hear from 2 research experts on the state of UCC management, analytics, and integration.

Posted: 19 Nov 2018 | Published: 15 Nov 2018

WHITE PAPER: Learn how to build a better unified communications and team collaboration (UCC) experience to overcome shadow IT.

Posted: 20 Mar 2018 | Published: 20 Mar 2018

EBOOK: Assessing vendors and products to find the ideal unified communications platform delivered as a service is complex; this guide will aid your hunt.

Posted: 28 Aug 2017 | Published: 28 Aug 2017

EGUIDE: UC adoption is not simple. Learn why IT departments must involve users and understand their collaboration needs to ensure adoption of an enterprise communications platform.

Posted: 14 Jun 2017 | Published: 08 Jun 2017

EGUIDE: The CPaaS and API market is bustling, with acquisitions and new vendors emerging. Inside, learn about the recent API trends that should be on your radar, and discover a CPaaS buyer's guide that will help you properly evaluate vendors and choose the right CPaaS for your enterprise.

Posted: 14 Jun 2017 | Published: 08 Jun 2017

EGUIDE: Selecting the right network monitoring software for real-time UC traffic, like voice and video, depends on how you want to use the network management tools. In this concise, expert e-guide, learn how to select the network monitoring software that will benefit your UC.

Posted: 21 Feb 2017 | Published: 17 Feb 2017

EGUIDE: IT leaders implementing and operating Skype for Business are often concerned about how they can provide excellent call quality and voice performance. So, what can you do to ensure the best experience as you transition to Skype for Business? In this expert e-guide, learn the three key steps for call quality success with Skype for Business.

Posted: 21 Feb 2017 | Published: 17 Feb 2017

EGUIDE: You can't just set and forget UC, especially real-time communications like voice and video. In this expert e-guide, learn what can help you properly monitor your real-time applications after implementation.

Posted: 21 Feb 2017 | Published: 17 Feb 2017

WHITE PAPER: In this white paper you will learn how one messaging-based middleware system helps you to exchange information throughout a range of platforms.Read on to learn how you can integrate new and existing business applications in a manner that is scalable, convenient and secure.

Posted: 21 Sep 2015 | Published: 30 Jun 2014

EBOOK: This expert guide will help you decide which UC applications are best for the cloud. Access this exclusive guide to address the issues that accompany a move to the cloud, as well as provide criteria for evaluating providers that should be on your short list.

Posted: 28 Aug 2015 | Published: 28 Aug 2015

WHITE PAPER: This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.

Posted: 02 Oct 2014 | Published: 30 Sep 2014