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Communications Software

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ALSO CALLED: AT Command Set, Communication Software, Hayes Command Set
DEFINITION: Software that makes it possible to send and receive data.
Communications Software Reports
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Simplify Unified Communications Management
sponsored by IR
WHITE PAPER: Maintaining communications and collaboration within your enterprise can be complex and expensive. Discover why some companies are turning to service providers to keep their business running and overcome 5 common UC challenges.
Posted: 13 May 2016 | Published: 13 May 2016

IR

Skype for Business Adoption: What Does it Mean for the Traditional Meeting Room?
sponsored by StarLeaf
WHITE PAPER: This short white paper discusses how Microsoft's Skype for Business has changed the shape of enterprise communications. It also highlights the plug-ins that have radically improved the ability for Skype for Business to integrate into the meeting room.
Posted: 11 May 2016 | Published: 11 May 2016

StarLeaf

2016 Collaboration Trends, Insights and Strategies: Manufacturing
sponsored by Dimension Data
RESEARCH CONTENT: This report shows how IT leaders in the manufacturing industry have embraced communication and collaboration technology to increase sales and productivity, and how line of business managers can take an active role in formulating a collaboration plan for their enterprise.
Posted: 10 May 2016 | Published: 10 May 2016

Dimension Data

Total Cost of Ownership Comparison: IP Telephony
sponsored by SPS Commerce, Inc.
RESEARCH CONTENT: When choosing your next IP telephony provider, it's important to take total cost of ownership (TCO) into account. In this report, find the cost differential between 3 popular providers across several different enterprise use cases, with a particular focus on the TCO.
Posted: 10 May 2016 | Published: 31 Dec 2015


What’s the Real Value Behind UC?
sponsored by Mitel Networks Limited
WHITE PAPER: This paper explores the most popular reasons for committing to a UC future, and how different organizations have gained real value out of UC strategies.
Posted: 18 Apr 2016 | Published: 31 Dec 2015

Mitel Networks Limited

The Most Important Feature in UC
sponsored by Mitel Networks Limited
WHITE PAPER: This white paper discusses how flexibility is critical to unified communications (UC) in any enterprise. By replacing traditional voice communications with a cloud based alternative, you gain scalability and access to future technological advancements.
Posted: 13 Apr 2016 | Published: 29 May 2015

Mitel Networks Limited

Why Multichannel Customer Service is the New Mandate
sponsored by Mitel Networks Limited
EGUIDE: In this e-guide, learn how JetBlue Airways and QVC Network are leveraging Voice over Internet Protocol (VoIP) and multichannel tactics to help mitigate customer complaints.
Posted: 07 Apr 2016 | Published: 05 Apr 2016

Mitel Networks Limited

4 Things You Can't Ignore About Enterprise Mobility
sponsored by SPS Commerce, Inc.
RESOURCE: This short infographic shows how important it is that mobile employees have access to video communication and collaboration tools in order to drive worker and enterprise success.
Posted: 08 Feb 2016 | Published: 08 Feb 2016


Microsoft Skype for Business : A look at the new platform
sponsored by TechTarget
RESOURCE: Our new e-guide is an essential for networking pros who need to understand what Skype for Business offers and how best to anticipate areas of confusion, likely operational costs, and more.
Posted: 30 Nov 2015 | Published: 30 Nov 2015

TechTarget

Cisco Hosted Collaboration Solution (HCS)
sponsored by Cisco
PRODUCT OVERVIEW: Discover the impact that a hosted collaboration solution (HCS) can have on your enterprise by allowing you to offer a number of UC&C applications to your end users.
Posted: 02 Oct 2015 | Published: 31 Dec 2014

Cisco

Cisco Collaboration Certifications Overview
sponsored by Global Knowledge
WHITE PAPER: Access this white paper to learn how the Cisco training courses delivered by Global Knowledge are changing to provide hands-on experience with new collaborative capabilities to teach IT professionals everything there is to know about this new approach to communications.
Posted: 07 Jul 2015 | Published: 07 Jul 2015

Global Knowledge

Unified Communications: Top Trends and Tips
sponsored by ShoreTel
EGUIDE: Discover in this expert e-guide 5 bold predictions for the unified communications market, an opinion on which VoIP deployment model will outlive the rest, and why the total cost of ownership for IP telephony varies from vendor to vendor.
Posted: 20 Mar 2015 | Published: 20 Mar 2015

ShoreTel

What to Look For in Cloud-Based Unified Communications
sponsored by SearchUnifiedCommunications.com
EBOOK: In this essential guide, we assess which UC applications are best deployed in the cloud along with the overall benefits and cost savings to be achieved with cloud-based UC. Access this guide now to ensure secure UC-cloud integration and evaluate the best cloud-based UC features like content sharing, unified messaging, and more.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

SearchUnifiedCommunications.com

The lost opportunity – assessing the impact of OTT services
sponsored by ComputerWeekly.com
ANALYST REPORT: In this special report for Computer Weekly readers, Juniper Research looks at the challenges and opportunities facing mobile operator business models.
Posted: 22 Oct 2014 | Published: 22 Oct 2014

ComputerWeekly.com

CW Buyer's Guide to Enterprise Collaboration
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: In this 10-page buyer's guide, Computer Weekly highlights what the IT leader needs to know to decide on the future of the organization's communications strategy.
Posted: 20 Oct 2014 | Published: 20 Oct 2014

ComputerWeekly.com

Microsoft Skype for Business: A Look at the New Platform
sponsored by ComputerWeekly.com
RESOURCE: Our new e-guide is an essential for networking pros who need to understand what Skype for Business offers and how best to anticipate areas of confusion, likely operational costs, and more.
Posted: 06 Oct 2014 | Published: 06 Oct 2014

ComputerWeekly.com

Security and the Rise of Machine-to-Machine (M2M) Communications
sponsored by Global Knowledge
WHITE PAPER: In this informative resource, explore the unforeseen risks of M2M communication, the challenges of maintaining M2M security, and the possible solutions that exist to mitigate these risks.
Posted: 25 Sep 2014 | Published: 25 Sep 2014

Global Knowledge

The Essentials of Avaya System and Session Manager
sponsored by Global Knowledge
WHITE PAPER: This paper examines how Avaya has come to the forefront in the SIP universe with the Avaya System and Session Manager platforms, which use the SIP protocol to create a central management and control platform for an enterprise communication structure.
Posted: 11 Jul 2014 | Published: 11 Jul 2014

Global Knowledge

7 Requirements For Effective Customer Communication Management
sponsored by Kofax from Lexmark
WHITE PAPER: You need a customer communications management (CCM) approach that aligns with the customer's need for on-demand communication. This resource provides a seven-point checklist to help you choose the right CCM strategy for your business.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

Kofax from Lexmark

IDC: The Business Value of IBM's Digital Experience Software
sponsored by IBM
WHITE PAPER: In this white paper you will learn how one messaging-based middleware system helps you to exchange information throughout a range of platforms.Read on to learn how you can integrate new and existing business applications in a manner that is scalable, convenient and secure.
Posted: 21 Sep 2015 | Published: 30 Jun 2014

IBM

What to Look for in Cloud-based Unified Communications
sponsored by SearchUnifiedCommunications.com
EBOOK: This expert guide will help you decide which UC applications are best for the cloud. Access this exclusive guide to address the issues that accompany a move to the cloud, as well as provide criteria for evaluating providers that should be on your short list.
Posted: 28 Aug 2015 | Published: 28 Aug 2015

SearchUnifiedCommunications.com

IBM SmartCloud for Social Business Mobility
sponsored by IBM
WHITE PAPER: This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

IBM

Solution Brief: End-to-End Service Management for Unified Communications
sponsored by Riverbed Technology, Inc.
WHITE PAPER: When deciding on a complex Unified Communications solution, it's important to choose one that will provide complete service management during new deployments and support for all ongoing operations throughout your company's communication system.
Posted: 30 Jul 2014 | Published: 31 Dec 2013

Riverbed Technology, Inc.

A New Tune for Telephony? What MS Lync Really Means
sponsored by SearchUnifiedCommunications.com
EBOOK: This white paper provides answers to a number of major questions surrounding Microsoft Lync. Read now to decide whether Lync is the best solution for your company's communications needs.
Posted: 10 Jul 2014 | Published: 10 Jul 2014

SearchUnifiedCommunications.com

Total Economic Impact SMARTnet Calculator
sponsored by Cisco Systems, Inc.
ASSESSMENT TOOL: This assessment tool shows you how you can save on your network spending by calculating your total economic impact.
Posted: 08 Jul 2014 | Published: 24 Jun 2014

Cisco Systems, Inc.
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