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ALSO CALLED: AT Command Set, Communication Software, Hayes Command Set
DEFINITION: Software that makes it possible to send and receive data.
Communications Software White Papers (View All Report Types)
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Mobile call recording: Are You Complying or Compromising?
sponsored by Smart Numbers
WHITE PAPER: This white paper makes the case for implementing a mobile business call recording solution that will help you defend your organization from public scrutiny.
Posted: 21 May 2015 | Published: 21 May 2015


Shoppers Disrupted - Retailing through the noise
sponsored by IBM
WHITE PAPER: To discover what the "new normal" will look like in the world of retail IBM commissioned a study of over 11,000 respondents. To get the results of their report and examine major trends disrupting the retail landscape access this exclusive white paper.
Posted: 11 May 2015 | Published: 31 Jan 2015

IBM

Best Practices for Consolidating Multiple Enterprise Social Networks
sponsored by Dell Software
WHITE PAPER: Access this white paper to learn how you can create an effective ESN consolidation plan for your organization.
Posted: 11 May 2015 | Published: 11 May 2015

Dell Software

The Top 5 Ways Hosted PBX with Unified Communications Can Help Your Enterprise
sponsored by XO Communications
WHITE PAPER: Access this white paper now to learn the 5 ways hosted PBX with unified communications can bring your communications systems into the new age of business without breaking the bank.
Posted: 08 May 2015 | Published: 08 May 2015

XO Communications

Get Back to a Personalized Customer Experience.
sponsored by Cisco Systems, Inc.
WHITE PAPER: Discover how your organization can increase customer satisfaction by aligning your services. Learn how a seamless personalized experience for customers can create loyalty and drive sales.
Posted: 05 May 2015 | Published: 05 May 2015

Cisco Systems, Inc.

How a Cloud Phone System Uniquely Supports Your Mobile Workforce
sponsored by RingCentral
WHITE PAPER: Access this white paper now and discover how a cloud phone system can integrate your mobile workforce with ease.
Posted: 30 Apr 2015 | Published: 26 Dec 2014

RingCentral

How to Connect Your Business Communications Like Never Before
sponsored by RingCentral
WHITE PAPER: Access this white paper now to discover a buyer's guide to bringing your business communications into the new age of enterprise mobility.
Posted: 24 Apr 2015 | Published: 24 Apr 2015

RingCentral

Learn What A Cloud Phone System Can Do For Your Business.
sponsored by RingCentral
WHITE PAPER: Access this white paper to discover how RingCentral is changing the cloud phone system game. Don't let your communications system continue to become outdated, upgrade now and start enjoying a solution made for the mobile business world.
Posted: 24 Apr 2015 | Published: 26 Dec 2014

RingCentral

Maximize Productivity Through Mobile-Optimized Collaboration
sponsored by BlackBerry
WHITE PAPER: Access this white paper now to learn how you can empower your mobile workers by optimizing mobile collaboration.
Posted: 23 Apr 2015 | Published: 26 Dec 2014

BlackBerry

Research Report: The Potential ROI for One UC Provider
sponsored by RingCentral
WHITE PAPER: In this white paper, you'll discover a Forrester Research, Inc., Total Economic Impact (TEI) study that examines the potential ROI you can expect from one potential UC provider.
Posted: 23 Apr 2015 | Published: 27 Jun 2014

RingCentral

Office Mover's Guide: The One Thing to Leave Behind
sponsored by RingCentral
WHITE PAPER: Access this white paper now to learn why your traditional PBX system might be holding you back, and discover a new approach to enterprise communications that you can implement in your new office.
Posted: 22 Apr 2015 | Published: 26 Dec 2014

RingCentral

Research Report: The Potential ROI for One UC Provider
sponsored by RingCentral
WHITE PAPER: In this white paper, you'll discover a Forrester Research, Inc., Total Economic Impact (TEI) study that examines the potential ROI you can expect from one potential UC provider.
Posted: 22 Apr 2015 | Published: 27 Jun 2014

RingCentral

Give digital a business focus
sponsored by Hewlett-Packard Limited
WHITE PAPER: Businesses need a way to consolidate this data to unify communications and deliver a seamless experience across multiple channels.For many organizations, the solution lies in outsourcing. Discover if outsourcing is right to manage your multichannel communications data in this informative white paper.
Posted: 21 Apr 2015 | Published: 31 Mar 2014

Hewlett-Packard Limited

Unravel and evolve customer communications
sponsored by Hewlett-Packard Limited
WHITE PAPER: In this white paper your CIO can gain the tools necessary to creative effective communications that will drive sales. Learn basic CCM rules like: keep it simple, make it all about the customer, go from passive to active, and more.
Posted: 20 Apr 2015 | Published: 30 Apr 2014

Hewlett-Packard Limited

Communicating in the New Age of the Digital Banker
sponsored by GMC Software
WHITE PAPER: In this white paper discover how your bank can devise a plan to cater to connected customers. Find new ways to communicate in the modern world including mobile, multichannel, and more.
Posted: 17 Apr 2015 | Published: 17 Apr 2015

GMC Software

Research Report: Trusting a Vendor in the UCC Industry
sponsored by 8x8, Inc.
WHITE PAPER: This white paper guides you through the challenges of trusting a UCC provider and explains how you can improve your business with the right vendor.
Posted: 17 Apr 2015 | Published: 17 Apr 2015

8x8, Inc.

Transform support from cost centers to sales channels
sponsored by Hewlett-Packard Limited
WHITE PAPER: In this white paper uncover how your organization can drive revenue through your customer experience channels to transform support centers into sales channels.
Posted: 17 Apr 2015 | Published: 31 Dec 2014

Hewlett-Packard Limited

Delivering multichannel customer communication without replacing legacy systems
sponsored by GMC Software
WHITE PAPER: Learn why your organization should upgrade your legacy CCM application to offer multichannel communication capabilities to deliver a seamless experience to your customers at any touch point. Read this valuable white paper to uncover more about legacy software adaption and how you can save money.
Posted: 15 Apr 2015 | Published: 31 Dec 2013

GMC Software

Magic Quadrant for Unified Communications Gartner Study
sponsored by Microsoft
WHITE PAPER: In this white paper, Gartner provides extensive research into 11 UC vendors, giving you a buyer's guide to help you wade through the deep pool of potential providers.
Posted: 14 Apr 2015 | Published: 08 Aug 2014

Microsoft

How Extensible Platforms Drive Greater Productivity and Efficiencies In Workplace Communications
sponsored by RingCentral
WHITE PAPER: Access this white paper now to learn how cloud PBX can greatly improve your communications strategy.
Posted: 30 Mar 2015 | Published: 30 Mar 2015

RingCentral

How a Cloud Phone System Benefits Multi-Site Businesses
sponsored by RingCentral
WHITE PAPER: This white paper explains how you can cure your communications headaches with the cloud.
Posted: 25 Mar 2015 | Published: 05 Dec 2014

RingCentral

Case Study: Storebrand Choose API Software to Secure Communications
sponsored by Axway
WHITE PAPER: Storebrand, a leader in Nordic long-term savings and insurance, needed a platform that was flexible, easy to use, and that would enable a rapid time-to-market for new integrations.Access this case study to find out how deploying API software secured communications with partners and governed the flow of data.
Posted: 19 Feb 2015 | Published: 10 Feb 2015

Axway

4 Steps to Building a Unified Communications and Collaboration Infrastructure
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Virtual face time with customers theoretically means organizations can cut T&E budgets while keeping the wheels of commerce turning. But savvy IT decision makers know this is just half the story. The real power of UC&C isn't tactical; it's strategic.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

Dell, Inc. and Intel®

Evolving Toward the Next Phase of Email
sponsored by IBM
WHITE PAPER: This white paper explores current email usage in the workplace, as well as corporate email's anticipated future, including a more cohesive user experience with integrated application functionality, social capabilities, and transparent accessibility.
Posted: 01 Oct 2014 | Published: 30 Jun 2014

IBM

IBM SmartCloud for Social Business Mobility
sponsored by IBM
WHITE PAPER: This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

IBM
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