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ALSO CALLED: AT Command Set, Communication Software, Hayes Command Set
DEFINITION: Software that makes it possible to send and receive data.
Communications SoftwareWhite Papers (View All Report Types)
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Microsoft Exchange 2013: Why, when and how to migrate for maximum ROI
sponsored by Dell, Inc.
WHITE PAPER: Access this expert resource to learn how migrating to Microsoft Exchange Server 2013 can allow you to solve the growing challenges of email while modernize the heart of your communications operations, delivering more efficient IT and preparing for a transition to unified communications.
Posted: 20 Oct 2014 | Published: 16 Oct 2014

Dell, Inc.

4 Key factors in building a UC and Collaboration Infrastructure
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Virtual face time with customers theoretically means organizations can cut T&E budgets while keeping the wheels of commerce turning. But savvy IT decision makers know this is just half the story. The real power of UC&C isn't tactical; it's strategic.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

Dell, Inc. and Intel®

IBM SmartCloud for Social Business Mobility
sponsored by IBM
WHITE PAPER: This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

IBM

Security and the Rise of Machine-to-Machine (M2M) Communications
sponsored by Global Knowledge
WHITE PAPER: In this informative resource, explore the unforeseen risks of M2M communication, the challenges of maintaining M2M security, and the possible solutions that exist to mitigate these risks.
Posted: 25 Sep 2014 | Published: 25 Sep 2014

Global Knowledge

Cisco Business Edition 6000 Version 10.0
sponsored by North Sydney IT and Cisco
WHITE PAPER: Access this whitepaper to find out about one solution that provides core communication capabilities that midsize businesses need for improved collaboration across their value chain.
Posted: 15 Sep 2014 | Published: 31 Jan 2014

North Sydney IT and Cisco

Selecting the Best Social Software for Your Enterprise
sponsored by IBM
WHITE PAPER: This white paper objectively evaluates and compares 20 social software vendors on dimensions such as customer experience, pricing, and innovation.
Posted: 03 Sep 2014 | Published: 10 Sep 2013

IBM

Enterprise Mobility 101: Managing Devices and BYOD
sponsored by CA Technologies.
WHITE PAPER: BYOD initiatives have taken the business world by storm - and there's no surprise since it's known to reduce costs, increase collaboration, and even make employees like their job better.  However, there are pitfalls that come along with BYOD that are often overlooked.
Posted: 14 Aug 2014 | Published: 14 Aug 2014

CA Technologies.

Solution Brief: End-to-End Service Management for Unified Communications
sponsored by Riverbed Technology, Inc.
WHITE PAPER: When deciding on a complex Unified Communications solution, it's important to choose one that will provide complete service management during new deployments and support for all ongoing operations throughout your company's communication system.
Posted: 30 Jul 2014 | Published: 31 Dec 2013

Riverbed Technology, Inc.

Making Business Communication More Productive: The Impact of Better Collaboration in the Mid-Market
sponsored by Hewlett-Packard Limited and Intel ®
WHITE PAPER: This informative white paper explores how your organization can improve their collaboration and communication processes with the right solutions, providing helpful tips from companies that have successfully changed their own communications strategies.
Posted: 11 Jul 2014 | Published: 11 Jul 2014

Hewlett-Packard Limited and Intel ®

The Essentials of Avaya System and Session Manager
sponsored by Global Knowledge
WHITE PAPER: This paper examines how Avaya has come to the forefront in the SIP universe with the Avaya System and Session Manager platforms, which use the SIP protocol to create a central management and control platform for an enterprise communication structure.
Posted: 11 Jul 2014 | Published: 11 Jul 2014

Global Knowledge

Video Communications Benefits for Midmarket
sponsored by Cisco Systems, Inc.
WHITE PAPER: Access this exclusive resource to find out how video communications are benefiting midmarket enterprises and what your organization can do to take advantage of the new technology.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

Leadership and Technology: Mobility and bring-your-own-device insights for Midsize Businesses
sponsored by Cisco Systems, Inc.
WHITE PAPER: This informative white paper examines the power of mobile computing as part of the midmarket enterprise's unified communications platform, analyzing how you can utilize enterprise mobility effectively without increasing the pressure on IT.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

MarketScope for Unified Communications for the SMB Market, North America
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive resource examines the current state of the UC market for SMBs, detailing which providers can give your organization the tools and solutions you need to thrive in today's business environment.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

The Top Considerations for a Unified Communications Purchase
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive resource discusses what features should be a requirement for your unified communications solutions, offering helpful tips and guidance for purchasing a solution that is right for your specific needs.
Posted: 23 Jun 2014 | Published: 23 Jun 2014

Cisco Systems, Inc.

Resolving Issues When Creating a Cisco UCS Service Profile
sponsored by Global Knowledge
WHITE PAPER: This white paper examines several common service profile errors in Cisco UCS Service Profile and their solutions.
Posted: 28 May 2014 | Published: 28 May 2014

Global Knowledge

Remote Collaboration: How the World Defies Distance
sponsored by Polycom, Inc.
WHITE PAPER: This survey outlines the top 10 remote collaboration challenges – which were determined by 5000 business professionals from around the globe.
Posted: 22 May 2014 | Published: 21 May 2014

Polycom, Inc.

A Total-Cost-of-Ownership Comparison for Unified Communications and Collaboration
sponsored by Cisco
WHITE PAPER: This guide compares the total-cost-of-ownership of various unified communications and collaboration platforms and explains how collaboration is critical to the success of the modern business.
Posted: 14 Apr 2014 | Published: 30 Sep 2013

Cisco

Video communications: Streamlining collaboration for midmarket enterprises
sponsored by North Sydney IT and Cisco
WHITE PAPER: This exclusive paper takes an in-depth look at the increasing value of video communications for the midmarket enterprise, discussing the top five IT challenges organizations face today and how video communications can help you overcome them. Read on to learn more.
Posted: 04 Apr 2014 | Published: 04 Apr 2014

North Sydney IT and Cisco

Find the UC Solution that Fits your Budget
sponsored by North Sydney IT and Cisco
WHITE PAPER: This informative paper examines some of the top UC solutions on the market and compares their TCO so you can see which tool will both satisfy your requirements and fit your budget.
Posted: 03 Apr 2014 | Published: 03 Apr 2014

North Sydney IT and Cisco

Avaya Aura Communication Manager COR/FRL/AAR Simplified
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a useful list of Avaya Site Administration commands that will allow you to control what kind of calls employees are authorized to make and ensure least cost routing of outbound calls to keep phone bills down.
Posted: 21 Mar 2014 | Published: 21 Mar 2014

Global Knowledge

Does Your Communications and Collaboration Solutions Meet your Mid-Size Business Needs?
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive paper examines how cloud collaboration technologies can help your organization overcome some of the common communication challenges faced today.
Posted: 29 Jan 2014 | Published: 29 Jan 2014

Cisco Systems, Inc.

A TCO Comparison for Unified Communications and Collaboration
sponsored by Cisco
WHITE PAPER: This exclusive resource examines a feature-rich, scalable unified communications solution that can drive innovation and increase productivity. Read on to see how it compares to other leading unified communications solutions.
Posted: 18 Jun 2014 | Published: 18 Jun 2014

Cisco

Collaboration Is the next Game Changer in Customer Service
sponsored by Cisco
WHITE PAPER: This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Cisco

Enabling Innovation and Surpassing the Competition with Visual Collaboration
sponsored by Vidyo, Inc.
WHITE PAPER: This exclusive paper discusses how visual collaboration can be utilized by small to midsized businesses in order to significantly improve productivity and drive innovation. Read on to find out more.
Posted: 28 May 2014 | Published: 28 May 2014

Vidyo, Inc.

Get Ready for Unified Communications!
sponsored by Arkadin
WHITE PAPER: This informative guide explores a 5 step plan for smooth, effective implementation of your newly acquired unified communications platform.
Posted: 20 May 2014 | Published: 20 May 2014

Arkadin
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