Communications Software Reports

EGUIDE: In this expert e-guide, uncover the tools and techniques that improve global collaboration in different parts of the application development lifecycle.

Posted: 03 Sep 2013 | Published: 03 Sep 2013

WHITE PAPER: Success with mobile video collaboration hinges on careful planning. This brief resource counts down 10 considerations that will help ensure your mobile video strategy is well-thought-out, properly-sized, and future-ready.

Posted: 14 Aug 2013 | Published: 31 Dec 2012

WHITE PAPER: Discover the top recommendations for selecting a UC solution that fits the needs of your business. Learn how to weigh the most important factors and assess the TCO of your UC solution.

Posted: 17 Jul 2013 | Published: 17 Jul 2013

WHITE PAPER: Microsoft Lync is transforming the communications landscape by enabling more collaborative and engaging interactions. This resource counts down the top 10 considerations for deploying Lync on smartphones and tablets.

Posted: 11 Jul 2013 | Published: 11 Jul 2013

WHITE PAPER: This valuable guide offers information and advice to help you prepare and build an intelligent mobile collaboration strategy.

Posted: 19 Jun 2013 | Published: 19 Jun 2013

WHITE PAPER: This brief guide details the new features and improvements of the communications system IP Office 8.1, explaining how this tool can help you support increased scalability, integrated video collaboration, increased mobility, and more.

Posted: 18 Jun 2013 | Published: 31 Dec 2012

WHITE PAPER: This critical resource provides configurations that can be used to architect Lync 2010 infrastructures ranging from 500 to 25,000 users so that you organization's communications are efficient and effective.

Posted: 12 Apr 2013 | Published: 12 Apr 2013

WHITE PAPER: Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide.

Posted: 09 Apr 2013 | Published: 02 Oct 2012

WHITE PAPER: The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides.

Posted: 05 Apr 2013 | Published: 28 Feb 2013

WEBCAST: This webcast explores the many productivity-boosting features found in the Microsoft Lync 2010 mobile clients. optimized for mobile connectivity, this will help your mobile workers communicate more easily than ever before, even while on the go.

Posted: 07 May 2012 | Premiered: May 7, 2012

WHITE PAPER: Access this resource for insight into creating an effective communications infrastructure today, facing challenges such as maintaining service quality, managing data security, and protecting employee privacy.

Posted: 02 Mar 2012 | Published: 01 Sep 2010

WHITE PAPER: Enabling and supporting mobility can be complicated, especially when it comes to integrating it with company policy. Discover how a mobility solution can help you with all this.

Posted: 21 Feb 2012 | Published: 21 Feb 2012

CASE STUDY: Uncover why a implementing a CallCopy recording solution that is easy to use, search, update, support and maintain can offer a lower TCO than other solutions, as well as fulfilling all your call recording needs.

Posted: 10 Feb 2012 | Published: 10 Feb 2012

EZINE: A special eZine looking at the opportunities for resellers in the networking market.

Posted: 10 Feb 2012 | Published: 13 Feb 2012

WHITE PAPER: Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.

Posted: 09 Feb 2012 | Published: 09 Feb 2012

WHITE PAPER: Take your unified communications to the next level by extending “the conversation” across multiple areas of your business.

Posted: 08 Feb 2012 | Published: 08 Feb 2012

EGUIDE: In order to achieve desired case outcomes and experience return on investment from dynamic case management (DCM), consistent, ongoing maintenance is required. Read this Tip Guide to learn key strategies for DCM maintenance.

Posted: 18 Nov 2011 | Published: 07 Nov 2011

EGUIDE: This e-guide will look at some of the ways the Service Desk can get a handle on determining what systems and devices they support, and will examine how the Service Desk can be best placed to support customers.

Posted: 13 Oct 2011 | Published: 13 Oct 2011

EGUIDE: This expert E-Guide discusses the benefits of SIP trunking and highlights best practices to address the potential challenges.

Posted: 27 Sep 2011 | Published: 27 Sep 2011

WHITE PAPER: This white paper will highlight the changes in the mobile workplace; outline the benefits of unified communications and Fixed-Mobile Convergence for mobile workers; identify the key market trends and business challenges IT managers must pay attention to and offer best practices for choosing a solution that will deliver clear ROI.

Posted: 22 Sep 2011 | Published: 22 Sep 2011

WHITE PAPER: Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.

Posted: 02 Sep 2011 | Published: 02 Sep 2011

WHITE PAPER: This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities.

Posted: 11 Jul 2011 | Published: 10 Aug 2010

WHITE PAPER: Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.

Posted: 17 Jun 2011 | Published: 17 Jun 2011

WHITE PAPER: This Microsoft Lync Server 2010 solution architecture manual contains possible configurations that can be used to architect your Lync 2010 infrastructure. Samples can serve as a blueprint for organizations with similar requirements. Each organization’s requirements can differ greatly and include items not accounted for in these configurations.

Posted: 15 Jun 2011 | Published: 15 Jun 2011

WHITE PAPER: The next generation of communications is here. Lync Server 2010 and Lync 2010 provide sweeping changes to enterprise communications and build on the core Office Communications Server functionalities. With the use of virtualization and role collocation, customers can combine multiple functionalities into fewer machines.

Posted: 15 Jun 2011 | Published: 15 Jun 2011