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IT Stress Test: Diagnosing Your Service Management Problems
sponsored by ServiceNow
WHITE PAPER: This resource provides a quick and easy interactive stress test to help you diagnose the causes of your biggest IT headaches. Take the test now to learn how can proactively improve your organization rather than simply fix what's broken.
Posted: 07 Mar 2016 | Published: 31 Dec 2015

ServiceNow

Omni-Channel Strategies for a Complex World
sponsored by UXC Oxygen
WHITE PAPER: Lead your digital business by embracing and enabling omni-channel commerce. Discover ways to enable your customers and prospects to interact, engage, and transact on any device.
Posted: 18 Jul 2016 | Published: 18 Jul 2016

UXC Oxygen

3 Steps to Building a Long Term Data Analytics Strategy
sponsored by BMC
WHITE PAPER: The best way for IT to fulfill their strategic potential is by using data to identify new opportunities for future business growth. This white paper explains a 3 step, phased approached that leads to mature analytics capabilities. Find out what these 3 steps are and how they can significantly impact your revenue, costs, and risks.
Posted: 29 Jul 2016 | Published: 31 Dec 2015

BMC

The Importance of Financial Management for Ecommerce
sponsored by Sage (UK) Limited
WHITE PAPER: Uncover the 4 biggest ways a financial management system for e-commerce can drive business growth, including flexibility to handle growth, real-time delivery of order information to customers, and 2 more.
Posted: 29 Jan 2016 | Published: 29 Jan 2016

Sage (UK) Limited

Understanding NIST's Cloud Computing Reference Architecture: Part II
sponsored by Global Knowledge
WHITE PAPER: This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Global Knowledge

Best Practices Guide to IT Service Management
sponsored by Matrix42
WHITE PAPER: This white paper takes a look at some of the top challenges that IT service managers face today and offers strategies for overcoming them. Learn how to achieve complete service cost transparency, faster service management, and more.
Posted: 04 Mar 2016 | Published: 31 Dec 2015

Matrix42

CIOs: 3 IT Imperatives to Transform the Enterprise
sponsored by ServiceNow
WHITE PAPER: This resource presents key insights from a recent CIO leadership forum in which senior IT leaders shared strategies for IT innovation. Learn the 3 imperatives that these leaders used to transform their enterprise.
Posted: 10 Mar 2016 | Published: 10 Mar 2016

ServiceNow

Understanding NIST's Cloud Computing Reference Architecture: Part I
sponsored by Global Knowledge
WHITE PAPER: This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Global Knowledge

Robust Payment Security Builds Customer Confidence in your Brand
sponsored by CyberSource
WHITE PAPER: Letting people pay their preferred way, both smoothly and securely, builds customer satisfaction and loyalty. Discover ways to secure payment data in a step-by-step diagram.
Posted: 20 Jun 2016 | Published: 20 Jun 2016

CyberSource

The Service Desk Dilemma
sponsored by Matrix42
WHITE PAPER: This white paper explores how you can add more automation and flexibility to the service desk to make the IT team's work easier across system boundaries. Learn how this modern ITSM strategy can help you achieve faster incident resolution, full integration between systems, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

Matrix42
 
 
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