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Top 10 IT Service Management Next Practices
sponsored by Hewlett-Packard Company
WHITE PAPER: New challenges in the IT world, such as cloud computing, demand new tools and IT management practices. This guide outlines the implementation of new IT management and the benfits associated with doing so.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

Hewlett-Packard Company

E-Guide: Mistakes to Avoid to Ensure a Successful ITSM Program
sponsored by ServiceNow
EGUIDE: This expert e-guide covers three crucial mistakes you must avoid for IT service management implementation and details how one company made ITSM fun.
Posted: 14 Apr 2014 | Published: 14 Apr 2014

ServiceNow

Solution Spotlight: The Benefits of an ITSM Implementation
sponsored by IBM
EGUIDE: This expert e-guide will help you put an effective IT service management implementation plan into effect.
Posted: 03 Apr 2014 | Published: 03 Apr 2014

IBM

Reduce e-Commerce Fraud without Increasing Customer Friction for Payment Service Providers
sponsored by ThreatMetrix
WHITE PAPER: This guide discusses how to reduce payment fraud without damaging your existing customer relationships.
Posted: 25 Mar 2014 | Published: 31 Dec 2013

ThreatMetrix

Take Your ITSM Strategy to the Stratosphere
sponsored by SearchCIO.com
EBOOK: In the age of self-provisioning, some CIOs may wonder whether their role is about to go the way of the dinosaur. But the CIOs and experts we spoke to for this SearchCIO handbook on IT service management delivery say otherwise -- in fact, they argue, the movement toward self-service IT makes the CIO more relevant than ever.
Posted: 06 Sep 2013 | Published: 06 Sep 2013

SearchCIO.com

Reduce e-Commerce Fraud without Increasing Customer Friction for e-Commerce
sponsored by ThreatMetrix
WHITE PAPER: This guide discusses how to reduce e-commerce fraud without affecting your end-user experience.
Posted: 25 Mar 2014 | Published: 31 Dec 2013

ThreatMetrix

EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile
sponsored by IBM
WHITE PAPER: This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times.
Posted: 02 Apr 2014 | Published: 10 Apr 2013

IBM

Modern Infrastructure 2013 Seminar
sponsored by SearchDataCenter.com
WHITE PAPER: This white paper describes an upcoming event that will teach you how to take back control of your data center.
Posted: 11 Oct 2013 | Published: 11 Oct 2013

SearchDataCenter.com

Dimensional Research - Uncovering the Business Value of IT Service Management
sponsored by Hewlett-Packard Company
WHITE PAPER: The rapidly changing world of IT can be tough to adapt to, especially with further decentralization via the cloud. This white paper highlights IT service management and how it can increase your business efficiency.
Posted: 26 Nov 2013 | Published: 31 Dec 2011

Hewlett-Packard Company

BSR Podcast: Obamacare, the Cloud's impact and more
sponsored by CA Technologies.
PODCAST: Today's businesses depend on IT to deliver competitive advantage and superior user experiences, and with business service reliability, you can do just that. But how do you leverage this concept to not only ensure application availability, but end-to-end service reliability? Tune in to this podcast and find out.
Posted: 09 Jan 2014 | Premiered: Nov 20, 2013

CA Technologies.
 
 
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