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Buyer's Guide: IT Service Support Management Tools
sponsored by ServiceNow
WHITE PAPER: This Gartner resource compares leading IT service support management vendors, evaluating the pros and cons of each option. Read on to determine which vendor fits your organization's needs.
Posted: 10 Mar 2016 | Published: 26 Aug 2015

ServiceNow

Project Team Member Performance
sponsored by Global Knowledge
WHITE PAPER: Most project team members report to a functional manager who controls their assignments, performance appraisals, raises, bonuses, etc. Until recently, project managers (PMs) had little input into any of these processes. In this paper, learn how a PM working in a functional or matrix organizational structure can get team members to perform.
Posted: 17 Jun 2015 | Published: 17 Jun 2015

Global Knowledge

5 Key Initiatives to Optimize Service Delivery
sponsored by ServiceNow
WHITE PAPER: To optimize the productivity and happiness of the workforce, it's critical that they see the service desk as effective, pleasant, and easy to work with. This Forrester resource reveals 5 key initiatives that can maximize the effectiveness of your service desk.
Posted: 11 Mar 2016 | Published: 18 Sep 2015

ServiceNow

Curbing Colocation Costs: Your 5 Questions Answered on Data Center Outsourcing
sponsored by CenturyLink Business
EGUIDE: There are more IT outsourcing options than ever before, but with additional choices come more pitfalls to consider before making a colocation commitment. In this expert e-guide, Clive Longbottom, renowned ITC industry analyst, will walk you through a 10-point checklist to aid you in ranking potential colocation companies.
Posted: 11 Apr 2016 | Published: 06 Apr 2016

CenturyLink Business

Greencore Case Study: Taking a Bite out of Operational Cost & Business Risk
sponsored by Adapt Services
CASE STUDY: In this case study, discover how Greencore decided to outsource its IT infrastructure to Adapt, gained a customized, consistent application ecosystem, and experienced a number of other benefits, including: a 25% reduction in data center costs, increased performance, security, and availability, acquisition-friendly infrastructure, and more.
Posted: 04 Apr 2016 | Published: 04 Apr 2016

Adapt Services

Top 10 Emerging Trends and Their Impact on Your IT Operation
sponsored by Gartner
WEBCAST: In this exclusive presentation, David Cappuccio, VP Distinguished Analyst at Gartner, highlights the top 10 emerging technology trends and examines their impact on your IT infrastructure and operations. Tune in to see which trends you should keep an eye on, including edge computing, bimodal IT, and more.
Posted: 15 Apr 2016 | Premiered: Dec 31, 2015

Gartner

The CIO's Guide to Mainframes: Evaluating Sourcing Strategies to Mitigate Risk
sponsored by Windsor Group
WHITE PAPER: Discover in this guide how to formulate a sourcing strategy for your mainframe, starting with a baseline to identify how your decisions will affect staff, budgets, compliance, and cost, and align your outcome to current needs and future direction.
Posted: 15 Apr 2016 | Published: 15 Apr 2016

Windsor Group

IT Infrastructure & Operations Management Summit 2016: Highlights to Expect
sponsored by Gartner
RESOURCE: Featured in this resource is the agenda for Gartner's 2016 IT Infrastructure & Operations Management Summit. Access now to discover this year's keynote speakers, including Andreas Ekström, Journalist, and Digital Futurist, and learn how to organize I&O to support a bimodal and digital future.
Posted: 15 Apr 2016 | Published: 15 Apr 2016

Gartner

Strengths and Weaknesses of a Dynamic ITSM Tool
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper breaks down the strengths, weaknesses, opportunities, and threats of a dynamic IT service management (ITSM) solution you can employ, to embrace the shift of aiding your multiple business units realize new service efficiencies.
Posted: 21 Oct 2015 | Published: 20 Jul 2015

Hewlett Packard Enterprise

Buyer's Guide: Next-Generation Service Management
sponsored by ComputerWeekly.com
EBOOK: In this comprehensive buyer's guide, our service management experts offer a checklist of considerations for buying next-gen ITSM software.
Posted: 26 Oct 2015 | Published: 26 Oct 2015

ComputerWeekly.com
 
 
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