Content Management Services

WHITE PAPER: When an IT skill falls out of favor, it rarely ever comes back. Here's our list of 10 dying IT skills. If any of these skills are your main expertise, perhaps it's time to think about updating your skill set.

Posted: 13 May 2009 | Published: 13 May 2009

WHITE PAPER: This whitepaper discusses how to define, track and enforce IT policies; automate IT compliance processes; and reduce the effort and cost of managing business applications.

Posted: 10 Sep 2009 | Published: 10 Sep 2009

WHITE PAPER: This paper dispels some myths about BI in smaller companies and outlines the main options at your disposal.

Posted: 08 Oct 2009 | Published: 08 Oct 2009

WHITE PAPER: Directors of IT operations are under pressure to control or reduce mainframe operating costs while maintaining service levels to the business. This paper describes how BMC® MAINVIEW® from BMC Software uniquely delivers aggressive and strategic performance management and optimization.

Posted: 17 Apr 2009 | Published: 17 Apr 2009

WHITE PAPER: While PC prices continue to fall, the total cost of using PCs remains high, when the cost of the deployment activities themselves is considered. To help companies optimize their PC deployment process, Dell has developed a series of offerings that can be used to simplify the deployment process and reduce the time needed to deploy PCs.

Posted: 25 Nov 2009 | Published: 25 Nov 2009

WHITE PAPER: This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.

Posted: 18 Apr 2009 | Published: 18 Apr 2009

WHITE PAPER: Driven by mounting compliance, security, globalization and competition issues, IT Professionals in midsize businesses are under heavy pressure to increase efficiencies and work within tighter budgets. Services automation is a proven way for addressing these challenges.

Posted: 02 Dec 2009 | Published: 02 Dec 2009

WHITE PAPER: Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story.

Posted: 19 Nov 2009 | Published: 19 Nov 2009

WHITE PAPER: This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy.

Posted: 12 Jun 2009 | Published: 12 Jun 2009

WHITE PAPER: Learn how the SAP Business All-in-One fast-start program can provide service companies like yours with a software solution that helps you respond quickly to customers' expectations of high-quality, differentiated services to help you maintain services relationships - with predictable costs, and low total cost of ownership.

Posted: 29 Oct 2009 | Published: 29 Oct 2009

WHITE PAPER: IT management in small and medium companies can and must understand the information needs and language of their business colleagues within the organization. IT managers must show business managers how IT can enable them to meet and exceed their departmental goals.

Posted: 30 Oct 2009 | Published: 30 Oct 2009

WHITE PAPER: More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more.

Posted: 22 Jun 2009 | Published: 22 Jun 2009

WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.

Posted: 15 Oct 2009 | Published: 15 Oct 2009

WHITE PAPER: This paper examines the changing IT services market and why IT service providers need to improve the way they do business.

Posted: 15 Sep 2008 | Published: 15 Sep 2008

WHITE PAPER: Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..”

Posted: 17 Jun 2009 | Published: 17 Jun 2009

WHITE PAPER: Cost optimization is the main reason clients opt for IT services hosted in the cloud. Consequently it is one of the technologies expected to mature most rapidly and to attract many new players into the arena. Read this white paper to learn more about cloud security and Panda’s cloud security solutions.

Posted: 02 Dec 2009 | Published: 02 Dec 2009

WHITE PAPER: IT governance has a well-deserved reputation for being extremely complicated, expensive, and time-consuming. But today’s CEOs and governing boards expect accountability, strategic alignment, cost saving, and contributions to overall growth from IT departments, all of which can be facilitated by IT governance.

Posted: 03 Sep 2009 | Published: 03 Sep 2009

WHITE PAPER: The results of this survey show that the highest priorities are focused not on technology but on the ability of IT to deliver services that provide value for customers and end users.

Posted: 05 Jun 2009 | Published: 05 Jun 2009

WHITE PAPER: The SAP® Business All-in-One fast-start program enables you to configure a solution online, obtain an estimate of costs, and implement the solution quickly and cost-effectively. It delivers rapid time to value and lets you tailor the solution to meet your changing needs, protecting your long-term investment.

Posted: 26 Oct 2009 | Published: 26 Oct 2009

WHITE PAPER: Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organization.

Posted: 28 Sep 2009 | Published: 28 Sep 2009

WHITE PAPER: If you are a VAR, system integrator or IT service provider who's struggling to provide traditional IT services reactively to small and medium-sized businesses, this whitepaper offers to help you improve your business through managed services.

Posted: 02 Dec 2009 | Published: 02 Dec 2009

WHITE PAPER: IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...

Posted: 17 Jun 2009 | Published: 17 Jun 2009

WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...

Posted: 18 Jun 2009 | Published: 18 Jun 2009