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User Experience

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ALSO CALLED: Customer Experience, UX, Web User Experience
DEFINITION: The overall experience and satisfaction a user has when using a product or system.
User Experience Reports
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CRM System vs. Spreadsheets for Managing Client Information
sponsored by Insightly
EGUIDE: This expert e-guide discusses why Prosound, a consulting company that focuses on improving customer phone experience, traded in their spreadsheets for a CRM system with mobile integration. Plus, learn the questions you need to ask yourself before implementing a CRM system.
Posted: 07 Mar 2016 | Published: 03 Mar 2016

Insightly

Providing Mobile Data Access
sponsored by SearchMobileComputing
EBOOK: Data is king for today's workers, but getting mobile data access isn't always as easy as it should be. Shops can turn to cloud services, MCM or in-app storage to get the job done.
Posted: 04 Mar 2016 | Published: 04 Mar 2016

SearchMobileComputing

How to Achieve Blissful Collaborative Nirvana
sponsored by SearchContentManagement
EGUIDE: Often when enterprises confront the issue of collaboration, the initial reaction is to search for a new tool. And companies don't just look for any tool; they want the tool to bring colleagues together in blissful collaborative nirvana. This e-guide features best practices for choosing collaboration tools from Shawn Shell, VP of Hitachi Consulting.
Posted: 03 Mar 2016 | Published: 02 Mar 2016

SearchContentManagement

Assess Devices and Users To Get Started on a Mobility Program
sponsored by SearchEnterpriseDesktop
EGUIDE: While IT administrators have managed user identities, endpoint devices, applications, and data for years, mobile technology has brought dramatic growth and corresponding challenges. This exclusive e-guide takes a look at the shifting workplace environment as mobile devices have increasingly become popular.
Posted: 03 Mar 2016 | Published: 02 Mar 2016

SearchEnterpriseDesktop

Geolocation and Mobile BPM: Benefits & Challenges
sponsored by HERE
EGUIDE: In this expert e-guide, Steve Weissman discusses the benefits that geolocation brings to mobile business process management. Learn how geolocation enables you to make customer service more specific and targeted and enhances business intelligence with geodata.
Posted: 01 Mar 2016 | Published: 25 Feb 2016

HERE

Protect Revenue and Emphasize User Experience with APM Tools
sponsored by eG Innovations, Inc.
EGUIDE: Looking to boost revenue and keep your customers happy with an improved user experience? Access this expert guide to learn how to leverage the latest in application performance management (APM) tools and discover a host of approaches to evaluate end-user experience across all channels.
Posted: 05 Feb 2016 | Published: 04 Feb 2016

eG Innovations, Inc.

How In-App Analytics put the "User" in "User Experience"
sponsored by Hewlett Packard Enterprise
EGUIDE: In the following e-guide, Matt Schulz reveals how design thinking improves workflow and promotes innovation in app development. Also learn from experts how in-app analytics increase the likelihood of success in the design thinking outcome.
Posted: 01 Feb 2016 | Published: 24 Jan 2016

Hewlett Packard Enterprise

Cybersecurity and Privacy Compliance: The Delicate Balance
sponsored by SearchCompliance.com
EBOOK: This handbook explores the challenges inherent in ensuring cybersecurity and maintaining user privacy, tackling the latest data governance strategies to find solutions that strike a balance between the two imperatives.
Posted: 07 Dec 2015 | Published: 07 Dec 2015

SearchCompliance.com

Mobile Applications: How to Stay Ahead of the Game
sponsored by Hewlett Packard Enterprise
VIDEO: This video reveals the importance of mobile application testing and monitoring, and how IT professionals can perform tests remotely through real life mobile devices.
Posted: 27 Jan 2015 | Premiered: 27 Jan 2015

Hewlett Packard Enterprise

10 Ways for Developers to Benefit from Application Performance Management Solutions
sponsored by Riverbed Technology, Inc.
WHITE PAPER: This white paper covers ten key strategies for developers looking to improve the quality and performance of their software through application management (APM) solutions.
Posted: 01 Aug 2014 | Published: 31 Dec 2013

Riverbed Technology, Inc.

Essential UXP Guide: MarketScope Helps Buyers Identify Top Priorities
sponsored by IBM
WHITE PAPER: The following MarketScope white paper explores the current state of user experience platforms and what you need to know about the market when moving forward. Learn how to choose the right solution for your organization and gain access to a comprehensive comparison of many of the leading UXP vendors.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

IBM

Social Login 101
sponsored by Gigya
WHITE PAPER: View this white paper to learn why social login -- with permission-based access to first-party identity data -- is the better option for getting the kind of information that creates relevant cross-channel experiences. Read now to explore the basics of social login, best practices, and benefits for consumers and businesses.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Gigya

Improve Business Productivity and User Experience: SQL Server 2014 In-Memory Database
sponsored by Dell, Inc. and Fusion-io
WHITE PAPER: This brief paper highlights a leading acceleration system combined with SQL Server in-memory OLTP and how it improves customer experience by boosting system response time and business productivity.
Posted: 28 May 2014 | Published: 28 May 2014

Dell, Inc. and Fusion-io

10 Essentials for Secure EMM
sponsored by Citrix
WHITE PAPER: This resource offers 10 key guidelines to securing mobile strategies so that organizations are confident in their defenses against theft and loss while users are satisfied with performance.
Posted: 09 May 2014 | Published: 01 Jun 2014

Citrix

Acting Locally, Succeeding Globally
sponsored by OpenText
WHITE PAPER: In this white paper, learn more about the importance of localization, the challenges and benefits of deploying multilingual content, and the tools you'll need to improve your web experience management (WEM) strategy on a global scale.
Posted: 02 May 2014 | Published: 31 Mar 2014

OpenText

Introducing Big Data Repository/Reporting to Support Web Analytics and User-Centric APM
sponsored by Dell Software
WHITE PAPER: Learn the capabilities of Dell™ Foglight™ Application Performance Monitoring (APM) 5.9, and how the deep visibility into transaction flows and User Experience capitalize on innovative Big Data Technology.
Posted: 01 May 2014 | Published: 20 Jun 2013

Dell Software

10 Essential Elements for a Secure Enterprise Mobility Strategy
sponsored by Citrix
WHITE PAPER: This resource guides you through the top 10 considerations when developing a mobile strategy.
Posted: 30 Apr 2014 | Published: 31 Mar 2014

Citrix

The 4 Secrets of a Successful API
sponsored by MuleSoft
WHITE PAPER: This informative white paper reveals 4 secrets of building a successful application programming interface (API), including design for great user experience, optimize for use case, and more.
Posted: 28 Apr 2014 | Published: 28 Apr 2014

MuleSoft

End User Services - Experience true collaboration & business agility
sponsored by Fujitsu
WHITE PAPER: This whitepaper reviews a portfolio of management solutions that simplifies end-user management and service delivery through workplace assessment tools, managed mobile services, managed file services, and much more.
Posted: 03 Apr 2014 | Published: 03 Apr 2014

Fujitsu

Internet-Scale Identity Systems:An Overview and Comparison
sponsored by Ping Identity Corporation
WHITE PAPER: This white paper provides an overview of the benefits of implementing an Internet-based identity system and explores the similarities, differences and synergies among the top technologies and initiatives available.
Posted: 27 Mar 2014 | Published: 04 Mar 2014

Ping Identity Corporation

Top 6 "Must-Have" Technologies for Small and Midsize Manufacturers
sponsored by Epicor Software Corporation
WHITE PAPER: This valuable resource counts down six critical manufacturing technologies that every small and midsize organization should have.
Posted: 14 Mar 2014 | Published: 30 Jun 2013

Epicor Software Corporation

Exploring Business and IT Friction: Myths and Realities
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
Posted: 27 Feb 2014 | Published: 17 Apr 2013

BMC Software, Inc.

Merz Intranet Portal Alzheimer’s specialist resolves communication issues with e-Spirit
sponsored by e-Spirit AG
CASE STUDY: Access this case study today to learn how Alzheimer's specialist Merz Pharma breathed new life into its employee portal and resolved key communications issues.
Posted: 26 Feb 2014 | Published: 26 Feb 2014

e-Spirit AG

Deliver a superior experience: Application Transformation Solutions
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This brief resource introduces a holistic approach to enterprise applications that can help you bridge the gap between the old and the new to deliver the strong, positive experiences that users are looking for.
Posted: 07 Feb 2014 | Published: 31 May 2013

Hewlett-Packard Enterprise

Strategies for Enhancing the Clinician’s Workstation Productivity
sponsored by Siemens
WHITE PAPER: Access this resource to learn about the top 3 challenges with clinician desktop and workspace productivity, and which key strategies (e.g. desktop virtualization, single sign-on, etc.) will help enhance workflows, therefore improving clinical IT adoption.
Posted: 27 Jan 2014 | Published: 27 Jan 2014

Siemens
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