Adapt ITSM workflows for modern IT needs
ITSM workflows help an organization pull together services from myriad systems into a semblance of order -- even as IT shops transform themselves into cloud-based and DevOps-focused operations.
Open up this handbook to learn how to adapt ITSM workflows for modern IT needs, pulled from a collection of articles on:
- How ITSM manages to stay relevant, even as IT evolves
- Why it's time to rethink the DevOps vs. ITIL debate
- The reasons ITSM and DevOps don’t have to be at odds
- And more.
- TechTarget IT Operations
- Jan 4, 2022
- May 4, 2021