IT Service Management White Papers ( ITSM ) Software Downloads, Definition and Webcasts

IT Management >
IT Service Management Reports
51 - 67 of 67 Matches Previous Page \| Next Page

Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps sponsored by Global Knowledge WHITE PAPER: This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library. Posted: 10 Dec 2008 \| Published: 01 Jan 2006 TOPICS: Change Management \| Content Delivery \| IT Service Management \| ITIL \| Project Management \| Risk Management

Mission Critical Services sponsored by Hewlett Packard Enterprise WEBCAST: In this webcast you will learn how Mission Critical & Proactive Services help you improve availability, reduce risk and increase service management. Posted: 01 Dec 2008 \| Premiered: Nov 26, 2008 TOPICS: Adaptive Enterprise \| Business Intelligence \| Business IT Alignment \| Cost Benefit Analysis \| IT Infrastructure \| IT Service Management \| Risk Management \| Security

Creating and Managing Value with IBM Tivoli Service Management Center for System z sponsored by IBM WHITE PAPER: Read this white paper to learn how IBM Tivoli Service Management Center for System z can help you reduce the overall cost of IT by transforming your data centre from a reactive, resource focus to a business-driven, proactive service. Posted: 27 Oct 2008 \| Published: 27 Oct 2008 TOPICS: Business IT Alignment \| Data Center Management \| Data Centers \| Enterprise Systems \| IT Service Management \| ROI \| System z \| TCO

ITIL® v3: What It Is and Why You Should Care sponsored by Global Knowledge WHITE PAPER: This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started. Posted: 14 Oct 2008 \| Published: 11 Oct 2008 TOPICS: Business Process Management \| Change Management \| Configuration Management \| IT Service Management \| ITIL \| ROI

The Truth about Agent Vs. Agentless Monitorinng: A Short Guide to Choosing the Right Solution sponsored by uptime software inc. WHITE PAPER: When selecting an enterprise-level monitoring solution, one of the first decisions the IT department needs to make is whether to opt for an agent based, or agentless monitoring solution. This paper helps you arrive at a decision. Posted: 28 Jul 2008 \| Published: 28 Jul 2008 TOPICS: Business Intelligence \| ERP \| IT Service Management \| Server Management \| Systems Management

Virtual Data Center eZine - Volume 3 sponsored by Virtual Data Center eZine - Volume 3 WHITE PAPER: This third issue of the Virtual Data Center e-zine sifts through the maze of products and technologies that make up VMware's virtualization ecosystem. It then takes a comprehensive look at the new world of virtual desktop delivery and management Posted: 19 Jun 2008 \| Published: 01 Jun 2008 TOPICS: Backups \| Data Centers \| Desktop Applications Management \| Desktop Management \| Disaster Recovery \| High Availability \| IT Service Management \| ITIL \| Server Consolidation \| Server Virtualization \| VMware	All resources sponsored by Virtual Data Center eZine - Volume 3

Realizing ITIL V3: Top Technologies to Drive Value sponsored by Hewlett Packard Enterprise WHITE PAPER: Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement. Posted: 18 Jun 2008 \| Published: 01 Aug 2008 TOPICS: Application Performance Management \| Business Process Management Software \| Business Service Management Software \| IT Service Management \| ITIL \| Systems Management

Increasing Business Performance: Using Virtualization for SAP Applications on IBM System p Servers sponsored by IBM WHITE PAPER: This white paper captures the experiences of six large companies running SAP applications using IBM® System p™ virtualization. Posted: 17 Jun 2008 \| Published: 16 Jun 2010 TOPICS: Business Intelligence \| Business Performance Management \| Data Centers \| Hardware \| IT Service Management \| Server Consolidation \| Systems Management

Foglight sponsored by Dell Software SOFTWARE LISTING: Foglight will correlate application performance data and events from the entire application infrastructure and point you to the true root-cause of a problem. Posted: 10 Apr 2008 \| Published: 01 Apr 2008 TOPICS: Application Infrastructure \| End Users \| Enterprise Systems \| IT Service Management \| Network Management \| Performance Testing

Creating Network-Aware Service Management sponsored by Microsoft WHITE PAPER: The integration of EMC® Smarts® and Microsoft® System Center Operations Manager 2007 delivers the capabilities IT departments need to enable network-aware service management. Posted: 17 Jan 2008 \| Published: 01 Jan 2008 TOPICS: IT Infrastructure \| IT Service Management \| Network Administrators \| Network Management \| Operations Manager \| Servers

EMC and Microsoft Delivering Network Aware Service Management sponsored by Microsoft WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues. Posted: 28 Nov 2007 \| Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT) TOPICS: Applications Management \| Applications Management Software \| IT Service Management \| IT Services \| Network Monitoring \| Network Performance \| ROI \| TCO

Network-Aware End-to-End Service Management - Demo sponsored by Microsoft PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure. Posted: 02 Nov 2007 \| Premiered: 01 Nov 2007 TOPICS: Applications Management \| Applications Management Software \| IT Service Management \| IT Services \| Network Monitoring \| Network Performance \| ROI \| TCO

Network-aware, End-to-End Service Management sponsored by Microsoft WHITE PAPER: This paper details an end to end service management solution that spans the entire infrastructure. Posted: 19 Oct 2007 \| Published: 01 Oct 2007 TOPICS: Applications Management \| Applications Management Software \| IT Service Management \| IT Services \| Network Monitoring \| Network Performance \| ROI \| TCO

Improve Your Business through Best Practice IT Management sponsored by Kaseya WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. Posted: 08 Oct 2007 \| Published: 01 Sep 2007 TOPICS: Application Life-Cycle Management \| Help Desk Management \| Help Desk Software \| IT Best Practices \| IT Management Services \| IT Service Management \| ITIL \| Management Service Providers \| OEMs \| Patch Management \| Remote Network Management \| Service Level Management \| VARs

Video: Move Beyond Efficiency to Deliver Value with IBM Service Management sponsored by IBM Software Group WEBCAST: IBM Service Management can help IT organizations deliver service excellence, through a structured approach that can enable better governance and help manage risk, delivering business value. Watch this video to learn how you can deliver quality ... Posted: 20 Jun 2007 \| Premiered: Jun 20, 2007 TOPICS: IT Governance \| IT Service Management \| Risk Assessment \| Risk Management \| Service Level Management

WebEx Systems Management sponsored by WebEx Communications, Inc. PRODUCT DEMO: WebEx System Management allows you to protect, manage and secure your IT assets--on the premises and beyond, 24/7--from a single, integrated dashboard. Reduce IT support costs, boost IT service levels and leave compliance worries behind. Posted: 02 Mar 2007 \| Premiered: 01 Mar 2007 TOPICS: Compliance Best Practices \| IT Asset Management \| IT Service Management \| Service Level Management \| Systems Integration \| Systems Management

Getting Started with ITIL's CMDB: Best-Practice Tips for Enterprise IT Professionals sponsored by Enterprise Management Associates (EMA) WHITE PAPER: Gain insight into ITIL's CMDB, the drivers for adoption, potential pitfalls on the road to CMDB success, and best-practices guidance to organizations undertaking a CMDB initiative. Posted: 09 Oct 2006 \| Published: 01 Feb 2007 TOPICS: Business IT Alignment \| Business Service Management \| Change Management \| CMDB \| Configuration Management \| Enterprise Systems \| IT Service Management \| ITIL \| Service Level Management \| Standards

IT Service Management Reports